Covers & All

The cover appears to be a good quality fit and finish. The size that was custom-made fits nicely. Time will tell how it holds up to UV, rain, and wind. It arrived fairly quick being it's c😬made in India. As a matter of fact, it got here quicker than most things that's ordered that come from the United States. I'm very pleased. I would order again 👍

This was an easy order experience. The cover wasn't made until some back and forth between the company and us, to make sure it was fabricated to our specifications. We are very pleased with the entire order process and the result.

The grill cover has been great. I live in a high wind area and most grill covers do not last long. This one is heavy and built to last. The quality and the custom fit are excellent. I will be ordering another cover for my second grill soon.

I love the communications between the builders and the customer. They ask questions about the cover you are asking them to build so they can get it right. The price is great, service is fast and the product is amazing.

Initially the ordering was easy, but we grew concerned when our offered discount did not apply. After a few calls, they corrected it and when the covers arrived they were great quality and fit perfect to our measurements. Thank you

I bought 2 covers about a year ago and a seem on 1 cover ripped due to weather issues which I would say is a manufactured defect because I placed my cover over the item and never touched it again. The website states that these covers are weather resistant so what happened? I contacted covers and all and was given 40% discount on buying another one. Not bad and yes I like how they can modify any cover size. Not happy with paying again though. Whatever

While the cover is well made of good materials it doesn't fit real well. Not due to any manufacturing issues, but I measured pretty closely and accurately for cover dimensions thinking they must make it with certain tolerances so assure a good fit, somewhere during measuring and ordering cover it should state that you should add like an inch or so to all measurements to facilitate good fit

Covers were made to my specifications. After providing the photos and dimensions, I worked with the designers to fine tune for the exact fit. The result was a perfect fit and delivery was on time. After comparing price with another vendor, you were far better. I will always work with Covers & All going forward.

The process of getting my custom covers produce was a little bit extended and back-and-forth, but finally when the order shipped and arrived, I was more than happy with the product. The measurements and the fit was to my specifications, and the quality was much better than I expected. Fitting the covers over the cushion was relatively easy with no hassles, and I was happy to see the underlying water resistant lining that in cases the inside of the cover covers. Very happy with the product..

We are very pleased with our firepit cover. I appreciate that we could put in our exact dimensions instead of choosing from preset sizes. The fit is perfect and the quality of the material feels very sturdy. We will use you again.

As stated above, I was very pleased with the quality and color of the sails, the only issue was that one of the sails was missing an attachment point so out of an interest of time I had to add a grommet to make it work. Hopefully it holds up...

I had a custom built lounger and a custom built chair so I needed a very specific measurement and design for my covers. I searched and searched and couldn't find anything and then ran across this company. They were very patient and worked with me on the measurements and put together 3 to 4 drawings with the measurements and confirmed several aspects that needed additional measuring. I received my covers and the quality is outstanding. Without question I will be using this company again to have additional covers made whenever any of my other patio furniture covers degrade because they're poorly made. I would also recommend this company hands-down!

Needed availability for customization due to size. The process was easy and quick! Product came quickly and was very easy to install. My safe is raised by about 3/4 inches. If not, the cover would have probably been a bit too long because of the extra that's added standard. Fit was perfect though because of being raised.

I paid for expedited shipping and got my order over a week late. They don't tell you when you place your order that they are going to send a proof and it went to SPAM. When I inquired about where my order was, I found this out and they didn't go into production because I didnt get the email to approve it. No call, no reminder, just one email. When I found out I couldn't get it in time, I called customer service and they would not refund me for the expedited shipping I paid for even though they acknowledged it was their fault I didn't receive an email. I asked for a manager to call me back and of course they never did. Awful service. Awful communication. Not a fan of this company.

I had to search the site a bit to find what I wanted... an outdoor kiln cover. They call it a BBQ cover. Actually searching the site was good education. Knowing a tall cylinder would be difficult to put on I opted for a zipper on the side. Thank goodness I did... it works great. Overall, good protection for my kiln.

When i received my package it was well secured. Opened it up, it is a outdoor curtain, and came exactly as i ordered it. Size, color,material and options that i requested. I hung it up and it looks great. Thanks y'all.

Purchased a cover for an old wicker rectangular patio table where the wicker had become dilapidated. Needed something with an Umbrella hole as the table certainly useable. What Covers & All provided worked perfectly and at a great price point. Plus they communicated with me multiple times to ensure the right measurements and fit. Overall a great experience and I would use them again -

I worked with customer service for over an hour. Sending pictures and dimensions of what was need only to get back the smallest cover. It doesn't cover the wagon and is the size of a small purse. This is the size THEY recommended after getting all the spec information. I will be returning and looking for an alternative company. I live in an area that rains often and it would have been nice to get what I needed. Incredibly disappointed.

Original review below, but after posting it, their Customer Service called me to resole the issue - was VERY happy that my concerns we actually addressed with care. Not even company takes the time to address feedback.

***
Original 3-star review below - upgraded to 4-star after concerns were addressed.

Would prefer a better description on the site of the differences in the materials used (PVC Coated Poly vs Solution Dyed Poly). Had to call in and got your "international" phone support -- your "product experts" were only able to read the differences from the website (I can do that) - - the saving grace was their tip to add requests to the special instructions and that I would have a chance to review with the design team prior to the order being produced. At that point if I am still not satisfied, will cancel the order (but I hope not).