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Covers & AllReviews 6,653

4.5

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+424
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
1,299
value
84
shipping
85
quality
5,546
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Florida
1 review
0 helpful votes
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High quality
April 7, 2021

The covers fit beautifully and are super high quality materials carefully crafted.

Date of experience: April 7, 2021
Maryland
1 review
0 helpful votes
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Good quality products
April 7, 2021
Updated review

Not bad. I ordered covers for a patio couch and 2 chairs. My only complaint is that the colors and material are not the same. I'm not sure why.

Date of experience: April 7, 2021

Not bad
March 23, 2021
Previous review

Not bad

Date of experience: March 23, 2021
Michigan
1 review
0 helpful votes
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Cover for outdoor kitchen
April 7, 2021

I ordered a custom cover for my outdoor kitchen. They sent me a few follow up emails to make sure they had all the measurements they needed. They used color coded lines labelled 'A,' 'B,' 'C,' etc. to ensure that we were understanding the same measurements. That was quite clever, especially because some of the English was confusing -- clearly not from native speakers.

When the cover arrived, a few weeks later it was a little baggy. They say on the site that they add a little to the measurements to make sure that it is easy to put the cover on and off, but I think it was overdone in some spots. I guess overall it is better to be a little too big than a little too small because I can still put it on, but I was hoping for a better fit on a custom cover.

Date of experience: April 7, 2021
California
2 reviews
4 helpful votes
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Good fit but very shiny. Would prefer a matte finish.
April 7, 2021
Updated review

Good directions on how to measure. It was easy to measure and order and the cover arrived within a week.

Date of experience: April 7, 2021

Good directions on how to measure
March 24, 2021
Previous review

Good directions on how to measure

Date of experience: March 24, 2021
Hawaii
1 review
0 helpful votes
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Fast and Awesome service!
April 6, 2021
Updated review

It was a very easy experience. All I did was follow the directions on the website. Got a measuring tape and measured my sauna typed it in on the site picked my cover color and I was done. Couple days later it was on my doorstep.

Date of experience: April 6, 2021

Fast and easy!
March 23, 2021
Previous review

Fast and easy!

Date of experience: March 23, 2021
New Jersey
1 review
0 helpful votes
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Fantastic Company
April 6, 2021

Ordering from Coversandall was easy and effective. Even though the larger the product you chose, the more expensive it was it is extremely well made and very simple to install. I didn't want to remove all the ornaments from my smaller xmas tree so I ordered the tree cover. When I had a question about my order, they picked up immediately and was able to answer my questions without hesitation. It arrived between the original arrival date and the new date they had sent me via email, but it wasn't more than a week longer than the original delivery date. The key is they kept me informed consistently and always answered the phone with a live person.

Date of experience: April 6, 2021
Hawaii
1 review
0 helpful votes
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Custom Cover
April 6, 2021

Very efficient, good service and quality, timely delivery

Date of experience: April 6, 2021
Wisconsin
1 review
0 helpful votes
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STILL has not been delivered.
May 5, 2021

I ordered 2 sectional covers and 4 chair covers (that were not inexpensive) and they have been stuck in the FedEx international terminal for over a week and a half. Not to mention that these were ordered EARLY March and we still do not have them. I had to personally call FedEx twice, with no satisfaction (e.g., "wait two days.") and then I called the company, who apparently did the same thing. I am fine working with an International company if you are able to deliver the product without significant delay. This is not the case. It is not transparent on the website that these are made and sent from India and the shipping delays are unbelievable. Terrible.

Date of experience: April 5, 2021
Montana
1 review
0 helpful votes
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The order took longer to process and ship than I anticipated, but it eventually made its way from India to the U.S., then was released from Customs and took another week to arrive.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
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Great Quality
April 5, 2021

The 2 cushion covers fit perfectly and great quality

Date of experience: April 5, 2021
1 review
0 helpful votes
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Awesome experience
April 3, 2021
Updated review

Wow. I loved everything about this experience. Very easy to order. Delivered ahead of schedule. Quality product. Perfect fit. I will definitely be doing business with Covers & All again! Thank you!

Date of experience: April 3, 2021

Simple process
March 19, 2021
Previous review

Simple process. Looking forward to seeing the finished process.

Date of experience: March 19, 2021
Illinois
1 review
0 helpful votes
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LOVE Covers & All
April 3, 2021
Updated review

Loved the website - I can have cover made to specific sizes. Wish I would have found this site years ago

Date of experience: April 3, 2021

Loved the website
March 21, 2021
Previous review

Loved the website - I can have cover made to specific sizes. Wish I would have found this site years ago

Date of experience: March 21, 2021
Illinois
1 review
0 helpful votes
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Fire table table
April 3, 2021
Updated review

The cover is great quality, and fits perfectly. Ordering was very easy, and I received the cover faster than expected

Date of experience: April 3, 2021

Easy ordering
March 22, 2021
Previous review

Easy ordering

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Exceeded expectations
April 3, 2021
Updated review

Easy order process, especially considering I was ordering a custom piece for a new daybed. They had several options/styles to get started and then I just provided a link to what I was purchasing, confirmed dimensions through 1-2 email exchanges and magically they got it perfect!

Date of experience: April 3, 2021

Easy order process
March 8, 2021
Previous review

Easy order process

Date of experience: March 8, 2021
Pennsylvania
1 review
0 helpful votes
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First Time Purchaser
April 3, 2021

Easy site to use. Put what type of product that you need and the dimensions. Search and what color and added features that you may need for the cover. Go through the checkout process and order was placed.

Date of experience: April 3, 2021
Michigan
1 review
0 helpful votes
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Awesome work!
April 3, 2021

Our covers are perfect! They are heavy and fit well. The covers also arrived very quickly. We were truly impressed.

Date of experience: April 3, 2021
Georgia
1 review
0 helpful votes
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I had custom covers for outdoor heaters made and the design team and customer service were very helpful and accommodating making sure the dimensions were accurate and functional.

Date of experience: April 3, 2021
Minnesota
1 review
0 helpful votes
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Ordering on-line is difficult for me as a senior..

Date of experience: April 2, 2021

Ordering on-line is difficult for me as a senior..
March 18, 2021
Previous review

Ordering on-line is difficult for me as a senior..

Date of experience: March 18, 2021
Wisconsin
2 reviews
0 helpful votes
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A great company that really works to get it right.
April 2, 2021
Updated review

Great website! Easy to specify your exact product!

Date of experience: April 2, 2021

Great website!
March 4, 2021
Previous review

Great website! Easy to specify your exact product!

Date of experience: March 4, 2021
Washington
1 review
0 helpful votes
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Great job!
April 2, 2021
Updated review

A nice layout for measurements and explanations. Final product fit perfect and is made from a heavy lasting material. We are very pleased with the quality job.

Date of experience: April 2, 2021

A nice layout for measurements and explanations
March 21, 2021
Previous review

A nice layout for measurements and explanations.

Date of experience: March 21, 2021