business logo of Covers & All

Covers & All

Overview

Covers & All has a rating of 4.6 stars from 24,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.

service
4,625
value
334
shipping
332
returns
187
quality
21,614
This company responds to reviews on average within 1 day

Instant Feedback

45,096 reviews
+411
How would you rate Covers & All?
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Louisiana
1 review
0 helpful votes
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Excellent service
February 20, 2025

Problems placing the order on my end but your assistant helped me with my problem. Thank you.

Date of experience: February 23, 2025
Veeni M. Covers & All Rep
3 months ago

Hi Kernis, Thank you for sharing your experience with us! We’re so glad to hear that our assistant was able to help resolve the issue you encountered while placing your order.

If you ever have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!

Thanks again for your kind words, and we appreciate your business.

New York
1 review
0 helpful votes
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Well made
March 23, 2025

Bought from them before well made fast service great job will buy from covers and all again.

Date of experience: March 27, 2025
Veeni M. Covers & All Rep
2 months ago

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
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Great customer service!
May 7, 2025
Updated review

Painless ordering, good communication, fast shipping, and item just as planned- thanks for a fast, easy experience.

Date of experience: April 27, 2025
Veeni M. Covers & All Rep
2 weeks ago

Hey Randy! Thank you for sharing your positive experience with us! We're so glad to hear that your order process was smooth and that our customer service and shipping met your expectations. It’s always a pleasure to know our customers are happy with both the product and the experience. If there's anything else we can assist with, don't hesitate to reach out!


No problems ordering, slight hesitation paying for...
April 17, 2025
Previous review

No problems ordering, slight hesitation paying for it, but otherwise satisfied.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Everything is perfect
March 13, 2025

Easy website, came really quickly; fits perfectly; very well constructed; absolutely weather-proof. I bought 3 chair covers and a bench cover and they are all great.

Date of experience: March 2, 2025
Veeni M. Covers & All Rep
2 months ago

Hey Laura! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Not happy with your costume service
January 30, 2025

My large piece ripped at the bottom part near the garMet I sent a pic of the tear
I have spent over 1hr I wanted to speak too
Some one from the USA and the referred me too another person from India
The wanted my code number the only I could find was. COV*******/1 so far your costumer service is not worth very good

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Good Quality Product
May 11, 2025

I searched for a company that would provide a quality, custom sized shade at a reasonable price, and Covers & All fit those requirements.

Date of experience: May 1, 2025
Veeni M. Covers & All Rep
2 weeks ago

Hey Leisa! Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for with Covers & All. Providing high-quality, custom-sized products at a fair price is what we strive for, and it's great to know we met your expectations. We truly appreciate your support and hope to serve you again in the future!

Arkansas
1 review
0 helpful votes
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Quality of product and customer service.
December 22, 2024

I was very well pleased with the service I received from Covers and All. My order was filled immediately and I received the custom round table and chair cover immediately. I was extremely pleased with the quality of the product. It was well made from heavy-duty material. It was exactly as I ordered and fit perfectly.

Date of experience: December 12, 2024
Veeni M. Covers & All Rep
5 months ago

Hey David! Thank you for sharing your experience with us! We’re so glad to hear that you were pleased with the service and the quality of your custom round table and chair cover. It’s great to know that it arrived quickly, fit perfectly, and met your expectations in terms of both craftsmanship and material. We truly appreciate your kind words and your trust in us. If you need anything else in the future, we’re always here to help.

California
1 review
0 helpful votes
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Cover
March 14, 2025

These covers are well made and they look great. The one I ordered fits perfect and t is easy to take on and off.

Date of experience: March 4, 2025
Veeni M. Covers & All Rep
2 months ago

Hey Brad! Thank you for your wonderful feedback! We're delighted to hear that you’re happy with the quality and fit of your cover. It’s great to know that it not only looks great but is also easy to use. We truly appreciate your support and look forward to serving you again in the future. If you ever need anything, feel free to reach out!

Pennsylvania
1 review
0 helpful votes
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Overall good with one issue
January 12, 2025

There was one issue were you were going to cancel my request for replacement because you stated you did not receive my response to your email. But I did respond. That delayed delivery by a week.

Date of experience: January 2, 2025
Veeni M. Covers & All Rep
4 months ago

Hey John! Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding the email response and the delay in your delivery. We understand how important timely service is and regret that this caused an inconvenience for you. We truly appreciate your patience and understanding, and we're committed to ensuring this doesn't happen in the future. Should you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon.

Illinois
1 review
0 helpful votes
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Exceelent experiece all around.
February 20, 2025

Make sure the field measurements are the actual size. Covers & All will deduct an appropriate number of inches to include the mounting hardware.

Date of experience: February 10, 2025
Veeni M. Covers & All Rep
3 months ago

Hey RC! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Quality Pool Cover - Best On Market
February 27, 2025

Last summer I purchased a 24 ft long above ground Intex Pool for the family. We live in Northern Arizona, the heat during the summer can be relentless but we also face some snow and high winds during the winter. The cover sent with the pool early lasted 5 months. After searching for hours on Amazon and other websites I decided to order from Custom Covers and thank God I did (everything else on the market is trash). The cover is heavy duty, high quality, and fits perfect. Definitely worth the cost. I wouldn't be surprised if the cover lasts longer then the pool itself.

Date of experience: February 17, 2025
Veeni M. Covers & All Rep
3 months ago

Thank you, Brett, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Louisiana
2 reviews
0 helpful votes
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Outstanding
March 19, 2025
Updated review

Great product, high quality item. Mad or shall I say irate that I have to for fill your word criteria.I said what I had to say. Almost went back and lower my rating by your demands!

Date of experience: March 9, 2025
Veeni M. Covers & All Rep
2 months ago

Hey Dwight! We truly appreciate you taking the time to share your thoughts and are thrilled to hear you’re happy with the quality of our product! Your feedback is invaluable to us. We understand that review requirements can sometimes be frustrating, and we sincerely appreciate you sticking with it. Your honest input helps us continue to improve and provide the best experience possible.


Great product, except;; ent Service
December 11, 2020
Previous review

Great product, except;; ent Service

Date of experience: December 11, 2020
New York
1 review
0 helpful votes
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21 in half round
March 19, 2025

I am surprised you cannot be more accurate than 1 in when we specified the max radius. Ordered 21 in and measured 22 in. This makes a huge difference when placing the cushion on the chair.

Date of experience: March 9, 2025
Veeni M. Covers & All Rep
2 months ago

Hi Elle, Thank you for the feedback. We are sorry for any inconvenience caused. Please raise a ticket from your account using the 'Help and Support' option for any product issues and our team will help you promptly. We hope this information helps you resolve the issue.

New York
1 review
0 helpful votes
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Great to work with
April 1, 2025

They reached out to make sure the understood my measurements as they were diffferent from a similar prior order- very careful and conscientious

Date of experience: March 22, 2025
Veeni M. Covers & All Rep
2 months ago

Hey Mark! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Excellent products
January 17, 2025

Highly recommend the product and service we received. We ordered personalized outdoor table and chair covers. We were extremely happy with the results.

Date of experience: January 6, 2025
Veeni M. Covers & All Rep
4 months ago

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great all around!
January 17, 2025

A rep reached out with super clarification questions to make sure everything would fit correctly. Material is high quality and the cover fits my sofa perfectly. Reasonable price, highly recommend.

Date of experience: January 7, 2025
Veeni M. Covers & All Rep
4 months ago

Thank you, Keely, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Satisfied Customer
January 8, 2025

We communicated via email with mock up images and measurements to get all the dimensions correct. Once everything was confirmed and approved, they made the cover and shipped it to my home.

Date of experience: December 29, 2024
Veeni M. Covers & All Rep
4 months ago

Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Product material and craftsmanship were excellent out of the box. However, my provided written and PDF instructions requested exact measurements since I had pre-stalled the sail pole and house-mounted hardware. And though Coversall's final proof stated and confirmed "exact" dimensions, all three sides were a minimum 6" short upon arrival. The end product is not useable and will be a throw-away, learning experience. Back to the drawing board.

Date of experience: April 10, 2025
Veeni M. Covers & All Rep
1 month ago

Hi Stephen, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
0 helpful votes
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Skylight covers
May 6, 2025
Updated review

Awesome, easy to do, I did it all online and the product sent time was good quality, well worth it dealing with this company. Will continue to do so.

Date of experience: April 26, 2025
Veeni M. Covers & All Rep
3 weeks ago

Hey Theresa! Thank you so much for your kind words! We’re thrilled to hear that you found the process easy and that the skylight covers met your expectations in both quality and turnaround time. We truly appreciate your trust in us and look forward to continuing to serve you in the future!


Have ordered before from this company, have always...
April 10, 2025
Previous review

Have ordered before from this company, have always had good results with excellent product. Fast delivery and never a problem

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Great product, great price.
January 23, 2025

After I figure out all the dimensions and which side the wraparound zipper thing it was straight forward.

Date of experience: January 29, 2025
Veeni M. Covers & All Rep
4 months ago

Hey Charles! Thank you for sharing your experience! We’re glad to hear that once you figured out the dimensions and zipper placement, the process became straightforward. If you have any questions or need further assistance, feel free to reach out—we're always happy to help!