Overview
Covers & All has a rating of 4.6 stars from 24,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
Very happy with the website and end result of orders. The covers for outdoor storage box, furniture and speakers are perfect. The winter weather here in Michigan along lake Michigan is very harsh, winds are strong, these covers wrap everything very good and so far have done what I need them to do through 3 storms
Overall positive experience. There was a good amount of back and forth as far as measurements, but this is to be expected with a custom product. Product arrived ahead of schedule and was well-packaged for transit. Fabric feels like of good quality and craftsmanship is also quality. Writing this review after having in for approximately one month.
Hey Seth! Thank you for sharing your experience! We’re glad to hear that the product met your expectations and that the packaging, quality, and craftsmanship stood out. We appreciate your understanding during the measurement process, and we're happy it arrived ahead of schedule. If there's anything else we can assist you with, don’t hesitate to reach out!
Delay in receiving the product. I expected a complete cushion with fillings, but it was just a cover.
Hey! Thank you for your feedback. We’re sorry to hear that your order was not quite what you expected and that there was a delay in receiving it to which our team is already working. Also, our cushion inserts are sold separately unless specified otherwise, and we apologize for any confusion regarding the product details. If you’d like assistance in selecting the right product or exploring options for cushion fillings, we’d be happy to help. Please let us know how we can assist you further. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
The staff we delt with were extremely patient as we decided upon the details and changes to the tarp we ordered. We would purchase from Cover&all again.
Hey Sharron! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to follow instructions for custom covers. Quality is way above what I had thought. I have other pieces to order covers for now. I highly recommend C & A!
Hey Della! Thank you for your kind words and recommendation! We’re delighted to hear that you had a great experience with our custom cover instructions and that the quality exceeded your expectations. We’re excited to assist you with covers for your other pieces and ensure they meet the same high standards. Please feel free to reach out whenever you’re ready—we’re here to help!
The item I needed the cover for has two rounded corners. I simplified my order by just ordering a cube shape. I was contacted by customer service, requesting additional measurements to fit the rounded corners. It fits perfectly 👌
Hey Robert! Thank you for sharing your experience! We’re thrilled to hear that our customer service team reached out to ensure the perfect fit for your item with rounded corners. Attention to detail is very important to us, and we’re glad it made a positive impact on your order. We’re so happy that the cover fits perfectly, and we truly appreciate your feedback. If you need anything else in the future, please don’t hesitate to reach out.
I loved that I could place a custom order that was slightly different than the standard seat measurements for my rear seat of my car. The back rest was wider than the bench seating area, and an alteration was made that was perfect.
Communication was terrific from Covers and All.
All seemed great until I put the cover over the headrest. The elastic loops that go over the back head rest to hold the upper part in place were too far to the sides so that the loops don't fit like they should and cause fabric bunching in the middle. I will need to some alterations to make the loops fit properly over the headrests. I also think webbing would work better than the elastic loops as the sun will cause the elastic to lose its elasticity fairly quickly.I think measurements of the placement of headrests for the backseat should also be another measurement that is asked for in order to get the placement correct.
Hey Carolyn! Thank you for sharing your experience with us! We’re glad to hear that the cover generally fits well and that communication with our team was to your satisfaction. We appreciate your feedback about the headrest loops and will certainly take your suggestions into consideration for future improvements. We’re happy to assist you further with any alterations needed and are committed to ensuring your cover works perfectly for you.
You have poor customer service. I don't think it's the fault of the employees I spoke with; they were all lovely! The problem was that they didn't know what they were doing or how to do it. I suggest you listen in a representative sample and learn.
Hey Alan! We are sorry for the inconvenience caused to you. We always look forward to offering the efficient service to every customer, however, we understand that there is always room for an improvement. As your feedback is important to us, we will surely consider it to make the customer experience better.
I searched all the ready-made cushion covers but couldn't find the exact sizes, especially for the back cushions as they are trapezoid in shape. Found Covers and All on Google. I was skeptical at first but went ahead and placed my first order. They came in quick and looks beautiful! Made my patio set look new again. I was so impressed and placed a second order for a pool table cover. Can't wait!
Hey Ginger! We are delighted to hear that you are pleased with our ordering process and value for money products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to navigate the website and order what I wanted. Manufacturing and shipping time was faster than anticipated.
Hey Greggory! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was extremely questionable because of what I was ordering a cover for. It is an outside L shaped kitchen with a lot of weird different measurements. It didn't take long at all for the measurements. Came in a week later and this thing is absolutely what I needed to keep my outdoor kitchen protected from the elements.
Hey Reed! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Second cover we ordered and it fits like a glove and matches the other cover so they keep the same colors if you have something from before. This company wants you to be happy and contacts you if any questions on your measurements so there are no production issues,
Hello! Thank you for your continued trust in us! We’re thrilled to hear that your second cover fits perfectly and matches your previous one. It's our priority to ensure that every product meets your expectations, and we’re happy to assist with any measurement questions to avoid any issues. We appreciate your feedback and look forward to serving you again in the future!
Had a cover for a few years and it blew away so I ordered a new one the exact same size but it's too small to fit onto the grill. UPDATE: I went out to refit the cover when it's not 41 degrees and raining and it fits just fine. It was just twisted up in the back. Meanwhile Covers&All contacted me with a sincere desire to make it right. Overall a better experience than most companies!
Hi Marlin, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Purchased an ATSV coupe cover from a competitor, and it was nicely lined underneath. However, it fit like an oval throw. I ordered this cover and although it fits much better still seems a little long in the front and could use better paint protection on the bottom. I think the reason it seems long in the front is the location of the mirror pockets, which, by the way, the first cover never had. I do like the stripe because it helps with lining up the cover along with the mirror pockets
Hey Greg! Thank you for sharing your detailed review of the ATSV coupe cover! We’re pleased to hear that you found the fit and features, like the mirror pockets and alignment stripe, to be improvements over your previous cover. Your feedback is valuable to us, and we’ll share it with our team for consideration in future designs. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help and always looking for ways to improve!
Recently ordered our first cover for the poolside outdoor bar. It's perfect, and high quality! Now ordering our cover for the outdoor free-standing cooler. Covers & All are easy and great to work with.
Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Mine was a very difficult measurement, but we worked it out in the end and it is almost perfect, and I do not blame you because of the weird angles and it was probably my fault
Hey John! Thank you for sharing your experience! We’re so glad we could work together to create a solution for your unique measurements. It sounds like it was quite a challenge, but we’re thrilled that the result was close to perfect. If you ever need further assistance, don’t hesitate to reach out—we’re always happy to help!
It could have been made the size the Designer had sent me. The size he suggested which was 1-2 inches larger than the object it was gong to cover. Instead it is quite a bit larger then my generator by 3-4 inches if not more.
The ability to fully customize a cover for our organization's media cart was great. We do believe that the pockets may have been sewn on upside down but all in all not a huge issue. Ordering was easy and delivery was prompt!
Hi Joenah, We’re so glad to hear that the customization process was easy and that your order arrived promptly.
Regarding the pockets, we wanted to clarify that they are intentionally designed to be sewn in the way you described. The "upside-down" positioning is actually for better functionality, as the pockets are air vents. This design allows for improved ventilation and helps prevent water from seeping in, ensuring better protection for your products.
We appreciate your understanding and are grateful for your thoughtful input. If you have any further questions or need assistance, please don’t hesitate to reach out.
I thought I was getting a Good Deal, but they got over on me! Bad Customer Support has me not planning to do any other business with this site.
Hey Shawn! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience didn’t meet expectations. We never want our customers to feel disappointed or unsupported, and we sincerely regret that you felt let down. We’d love the opportunity to make things right. If you could share more details about what happened while contacting us with referring review team via email, we’ll gladly review the situation and work toward a resolution that feels fair to you. Your satisfaction is important to us, and we hope we can regain your trust.
Custom size ordered for 10 cushions and all were within an 1/2" for sizes requested and were a perfect fit for my existing cushion inserts. Well constructed with ties and wrap around zipper for easy use. Complete order arrived within two weeks of being placed.
Hey Cindy! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Roger! Thank you for your feedback! We’re thrilled to hear the covers are working well for your outdoor storage, furniture, and speakers during Michigan's harsh winters. It’s great to know they’ve met your expectations! If you need further assistance or have any additional feedback, feel free to reach out.