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Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 6,212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.
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Great in the end, but took some time to get my request clear
No much to say really except that the overall purchase experience was fantastic. From ordering to updates and final delivery everything went really well. The quality of the final product was beyond expectation. Would hesitate to recommend.
Good website very clear and easy to use
Easy tracking of order
The website was very professional & user friendly which made it very easy to determine the correct measurements & place my order. I was concerned when I received a shipping notification confirming my order was coming from India. This was not made clear on the website as it displayed their location as being in Salisbury, Australia. I had paid for the express service which of course did not happen given my covers had to come from India. I contacted Covers & All which connected me to India. I was told there was no Australian location and/or phone number on their website despite the fact that I was looking at it on their website during our conversation. I was concerned & felt this was misleading to the customer however I tracked my parcel & received it reasonably quickly. The covers I ordered were the perfect size and are of excellent quality. Despite my concern regarding the website transparency, I would not hesitate to place another order with Covers & All. Apart from this one issue, I can not fault their service or the quality of the items I received.
Great experience start to finish.
Submitted my measurements online and placed my order, received a technical design drawing to confirm my order.
Approved and was manufactured and shipped within 12 days. Delivered and was a perfect fit.
Material quality was great and really suits the space.
Great website, excellent options, good service. Highly recommend.
I really liked how I could custom make my own design and level of protection that I needed. Design was easy online,I was kept informed of my cover progress witched I loved. Easy payment, great overall experience. The cover I had made was a cover for my telescope mount in my back yard. So as you can imagine i need it to be durable and water proof. I did find a few tiny holes in the stitching that I could only see holding up to the light. Normally not a problem for furniture coverings etc but for my expensive telescope I needed the next level. To be fair I did not specify what I was using this for and the quality was still excellent. This was an easy fix with a tiny amount of vinyl silicon of a few of the tiny spots of the stitching and no problem. I would recommend Custom covers and I will be using them again.
Quick, efficient service, great product, perfect fit. Thank you.
Can't fault the Customer service they ensured my measurements where 100% correct before going into production One happy customer
Great covers they fit perfectly and come as described. Communication was great and very helpful.
Overall was a pretty smooth experience. Thorough with the sizing to ensure all was correct.
This is the second lot of outdoor furniture seat covers l have ordered. Everything is very well made, very robust and exactly the size ordered.I like the detail of the piping, and the fabric is very hard-earned. I appreciate the extra length zips which made cover removal and replacement easy. My order arrived very quickly, and the products are well priced. Will definitely use again and recommend highly.
I was very impressed with your telephone Customer Service Officer and his patience iwho assisted me in Australia with my order which I was able to place on-line.
Very good service, cushion covers fitted very well
The cushion covers ordered for the seats (base) are correct but the back cushion and the footrest are not cushion covers, they are weather protection covers! This is not what I ordered. I sent a photo of the furniture with my order and measurements, it would have made sense for someone to contact me to confirm before making and shipping wrong items! Please contact me
Hi Jenny, We are sorry to note your disappointment. Your feedback is valuable to us, however, we have done our best to mention everything about the material and fabric on our website. We understand that the covers didn't live up to your expectations, but, upon checking we found that the covers are fabricated as per the standard process. We are aware that you have contacted our escalation team and our team has reached out to you for the best possible resolution. We will really appreciate if you could reply us to the email that has been sent. We value your time and effort contacting us.
Our Fire Pit cover arrived and the quality is excellent. Heavy duty, perfect fit and looks great as well. Very happy
Easy ordering process. Clear instructions and no fuss check out. Loved the images as instructional prompts so you knew what you were ordering. Now that's clever. Look forward to receiving my outdoor bench cushion. Cheers
I needed a replacement cover- all good. Found old order and reordered all good
The Christmas tree bag is perfect for my tree which is quite large and it looks strong enough to hold the tree.
It's nice to be able to customize covers for what i need. The tarps are definitely weather proof and very sturdy.
Highly recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Don, we sincerely apologize that our service does not meet your expectations. We always try our best to provide the fast and efficient service. However, we do acknowledge that there is always a scope for improvement. Upon checking the order details, we can see that we have not received an update that you do not want to cover the whole oven and wants to cover just a top part of the oven. Considering that, our team were asking the extra information. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Moreover, we are glad to know that you are happy with the received product. We will wait for your final review after receiving the product.