Overview
Covers & All has a rating of 4.8 stars from 6,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 3rd among Home Decor sites.
Instant Feedback
Sneaky advertising and marketing, feel ripped off with the cost for just a cover
Amazing support.
Thank you…………………………………………… ………….…
Thank you, Wayne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy shopping experience, prompt and efficient service, highly recommended.
Hey Heather! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Straightforward to order, ensure accurate measurements are provided.
Hey Mark! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bit disappointed that seam were glued not sewn otherwise all ok
Hey! We appreciate you taking the time to share your thoughts with us. We're sorry to hear that the seams didn’t meet your expectations, but we're glad that everything else was satisfactory. Your feedback is valuable, and we’ll certainly take it into consideration for future improvements. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We appreciate your support and hope to serve you again!
Excellent especially ensuring correct size
Product is top quality
Delivery process easy
Hey Gil! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great item but warranty is worthless won't even cover a broken zip!
Hi Steve, We appreciate your feedback and understand your concern. Our warranty covers the durability of the cover fabric, while accessories like zippers are covered for one year on a case-by-case basis. Since your order is over a year old, it falls outside the warranty period. That said, we stand by our customer service and have already provided a reshipment of the zipper to assist you. If you need any further help, please feel free to reach out. We value your support!
Very positive process, from design faze to product installation
Hey Greg! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Efficient and clear communication from customer service.
Hey Kevin! We’re delighted to hear that you’re pleased with the product and found our pricing fair. It’s also wonderful to know that our customer service team provided efficient and clear communication. Your support means a lot to us! If you ever need any assistance, please don’t hesitate to reach out. We look forward to serving you again.
They were very particular about getting the measurements right
Hey Carl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very positive.
Items have good value for the price itself, and delivery was fast.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process, great price and fantastic end product. Would highly recommend.
Hey Marc! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thorough with the design process, product arrive quickly. Fits perfectly and good quality.
Hey Nicola! Thank you for sharing your feedback! We're so glad to hear that the design process was thorough and that your product arrived quickly. It’s great to know that it fits perfectly and meets your quality expectations. We truly appreciate your support and look forward to serving you again in the future!
Some confusion initially as to cushions being included in the order
Hey Tony! We sincerely apologize for the initial misunderstanding. We understand how confusing this can be. To clarify, in your order, only the covers were added, and the inserts were not included. We're glad to hear you're happy with the product, and if you need any further assistance or have additional questions, please don't hesitate to reach out. We're here to help!
They made sure the measurements were correct before proceeding
Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Simple, fast and reliable transaction. Product is very good quality
Hey Serge! We’re delighted to hear that you had a simple, fast, and reliable experience with us! It’s great to know that your cover arrived quickly and that you're pleased with its quality. Your support means a lot, and we look forward to serving you again in the future. If you ever need assistance, feel free to reach out!
Very efficient service and follow up. The product is good quality and perfect for the situation
Hey John! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good service. I rang tp ask some questions about putting my first order in. The customer service operator was very professional and helpful. Would highly recommend this company
Hey Carmen! Thank you for your feedback! We’re so glad to hear that our customer service team was able to assist you professionally and helpfully with your order. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Easy order process & delivery very quick Dimensions were as ordered
Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service, quality,price and prompt delivery...
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SILVERWATER, NSW, Australia
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gareth, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.