Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
Instant Feedback
Website was very easy to navigate and to enter measurements.
I Love the product. I don't enjoy sewing so this was perfect. I was nervous that I didn't have my measurements right but it worked out great. I gave an extra inch for the height since the cushions fold for the bottom and back cushions. On the swing. I ordered one large cover since my swing cushions are attached at the center.
Easy site to use, our cover for our custom bar came early and fits great!
It was very easy to measure following the site instructions. We received the shade in a very timely fashion.
Covers seem to be good quality with double zip zippers!
I got my pergola cover in white, which came with a "free gift" of 3 blue zipper bags. Unfortunately the blue dye bags stained the inside of my pergola cover which is very unsightly.
I was impressed with how well the cover fit, but I am overall disappointed with my purchase due to the staining. So far customer service has not been helpful, however I'm hoping we can come to a resolution.
We were looking for a simple, low cost way to add privacy on our deck using our existing pergola. The tarps worked perfectly. We are glad we made this choice.
We love our custom personalized fire pit cover!
Thank you will order again!
Good very satisfied happy nice turned out awesome!
My loveseat cover was not wide enough and i called to get it rectified but was told sucks to be you and they aren,t doing anything about it once they have your money they don,t care tried emailing 5 times nobody responded save your money and go elsewhere you go anywhere else there is customer satisfaction or return policies not this company buyer beware
Quick service, very durable and waterproof material and the quality of workmanship is excellent.
Product was as described, fit perfectly and respected the measurements given. Would definitely recommend to anyone looking for an A/C cover.
Product was a week early, was exactly as ordered and fit perfectly.
Thank you
It was easy from the ordering all the way to the delivery. Great instructions for measurements a d fabrics. We love our new cover
I ordered online 14 custom cushion covers. 12 days later they were delivered as expected. Quality looks good. I would recommend this service.
I purchased a cover for my new BBQ on mars 9,2023.
When i placed the order i provided the measurements as instructed on the website, checking carefully that they were correct. I also provided a dimension drawing from the BBQ manufacturer.
I received the cover it fits perfectly except that the cover was 5 inches too long. Several inches rest on the floor preventing to roll the BBQ.
I contacted support and went through a long painful exchange of emails that never addressed the issue. The representative kept telling me that there were no manufacturing errors. The cover was built as specified… He could not explain why it is 5 inches too long…. I buy a lot of stuff online. This is by far the worst customer experience i have ever had.
Support the completely useless.
The only solution he provided was to order a new one with a 15% discount.
The solution was to have 5 inches cut all around the bottom. Which i had done at a local shop.
This fixed the issue and now it fits perfectly. That cost me $50.
——— UPDATE ———
I had several additional exchange of emails after posting my bad review. I cant understand how they can pretend to have fabricated my cover to the specifications provided, as obviously the pictures demonstrate clearly it was 5 inches too long. It took a while and perseverance but they finally accepted to refund me the $50 it cost me to fix their problem.
It is probable that the bad review posted here finally got to someone who could help. Thanks Stella.
Buyer beware when ordering a BBQ cover, please make sure you provide additional instructions as the measurements you provide may not be enough to get what you want…
Hi, we are sorry for the negative experience you had with us. We at Covers&All always look forward to offering the product same as ordered and try our best to provide the efficient service to every customer. Upon checking the order details, we have manufactured the product same as ordered. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will investigate the issue and provide you the best possible resolution on the same.
It's super easy to make sure that you get exactly what you need with the way their order form is built.
The covers themselve are A-1 - I ordered for three different sizes of cushion, and the order was perfectly filled... which we have come not to expect in this day and age, sadly!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shy, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects and try our best to provide the secure packaging that product does not get affected. This is very unfortunate that you have faced an issue. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide the best possible resolution.