Exactly what I was looking for. Not heavy at all! The back tie-up detail was ideal for me as I was able to adjust it to fit my body since have a wide ribcage and I usually struggle to find the right dress fit. It was a little long as I'm only 5'3", but it was easy trim it. Very pleased with my purchased!
I was very scared to order from a new site. You just never know. The sizing guide was spot on and the dress was exactly as described. It was shipped and received faster than I expected. Great experience.
This is my 4th purchase!
My first review for Couture Candy. You guys are awesome! Never failed to deliver the dress on time. Everything is perfect. I even received a call from their staff to check on hows the dress when I received it. This is the only business that cares for their customers. I'll be back for my 5th!
I ordered a beautiful dress from here at a reasonable price. I was worried it wouldn't get to me earlier enough, so I called, and they were very helpful. I got my dress within 3 days, and I had plenty of time for alterations. They updated me every step of the way, and the dress was as described and true to the size chart. Overall, a great first experience with them. I'll be back
Ordered a dress from Couture Candy for the first time and won't be my last! The process was simple and fast, and their prices are lower than any other website. Their size guide was very helpful so the dress fit perfectly.
I have so far had a great experience with Couture Candy. The dress arrived quickly and in perfect condition. The product is beautiful! However, it does not look good on my body type so I will be returning it but it has NOTHING to do with the quality of the product or the company.
I bought two of the same dress for a wedding. I only received one dress in the mail. I called within minutes of receiving the first dress to tell them the second dress was missing. We went round and round via email and phone calls for a month while they "investigated". They said the dress was in the box. It was NOT in the box. I am out a dress and $560. I spoke to managers, they did nothing. DON'T BUY FROM HERE!
I love my dress, The only thing that I am not happy with this company is that they did not return my money back for the other two dresses that I bought from them, instead they gave me store credit whuch is valid for 6 months only. Also although I sent my dress for a exchange for size still they subtracted 40 dollars from the original cost.
Once you purchase a dress, that most likely wont fit or not as described, then try to return it. You will then have to wait several days for a RMA number, for them to receive it and then to send to supplier to accept the return before it goes to accounting to give you back store credit. Oh by the way, they will charge you 20% restocking fee (with a coupon code you used) and then another 10%. Buyer beware, go shop somewhere you can trust. Very Disappointed. It was fast shipping, that's the only positive.
The customer service was great. The dress arrived extremely fast(less than a week), and the dress its self was amazing quality, the sizing was spot on and all in all the dress far exceeded my expectations. The color was stunning and honestly better than the picture. Very thick material
Overall, my experience with Couturecandy
Was positive. I ordered my 1st dress and another
One for my Daughter. They sent the
Product on time. When we open it we saw the
Product are as same as the online pictures.
Awesome Customer Service. Amazing Product.
I'll Ordered here again and again. Thanks
I ordered a dress which was not delivered to me on-time, I was charged 10%-20% restocking fee because I returned it 30 days later, so I paid $100 for a dress I did not keep. Buyer beware of CoutureCandy return policy! It is not in your best interest to shop here.
I had ben looking for a burgundy Mother of the Bride dress for some time. I heard about Couture Candy from Pinterest. I found a dress I liked, ordered it and got it within a few days. I was very happy with my experience with CC. I will use them again.
I want to start off by saying the dress itself was beautiful, it was just the wrong size for me. The issue that I have is that if you decide for any reason that you dislike the dress, you cannot get back a monetary refund. They say they'll give you back up to 25% of what you paid but when the dresses are upwards of $200 it is hardly worth it. They do offer you a full store credit but realize that if you buy a dress from this website you are basically obligated to it, there's no going back. It adds a lot of stress to the homecoming process that is very unnecessary. So now I'll have to reorder the dress in a different size as my event is quickly approaching even though i would be much happier getting the monetary refund that I could take to my local mall to quickly find a dress and ease my concerns. I understand that it would be unprofitable from the company perspective to offer refunds but i just wanted to warn any potential customers.
Great. Easy shopping and website great to navigate through. However 3 day shipping is not an option. I paid for it and received my items on day 7. I was distraught as it was for an event. I don't feel that this represents their company well.
The broad selection and ordering experiences were great. The delivery was quick, and accurate. The sizing was off, even though I took my measurements and went by each sizing chart for that particular brand. I ended up having to return my entire order because of sizing.
I was a little scared then I received an email after placing my order that my item was out of stock. But I emailed customer service and they promptly reply to me and the promise that my shirt will be on time for the wedding. And I got it before I thought and more that on time. Even after this incident I'm satisfied with the product and the customer service so I can recommend this website for future purchases. Thank you
Ordering my dress was so easy, my only disappointment was that there were only 2 sizes to choose from! The dress is just what I expected and is absolutely beautiful! I recommend this website to everyone one, the delivery was quick, especially coming clear across the country! The price was very reasonable also!
Ordered this dress for my daughter as it was exactly what we were looking for. I took her measurements and the dress was true to size. It has a little bit of stretch as well which makes the gown more comfortable in my opinion. Length was great as well for my 5'9" girl.
Thru this website I was able to attend the party elegantly, because the size chart helps me to get the right fit. I received them on time, and the representative was very accommodating to check the best party dress. Keep it up CoutureCandy.com I will highly recommend you to my family and friends.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.