CoutureCandy Reviews Summary
CoutureCandy has a rating of 3.9 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Great dress, only complaint was how much of a pain it was to iron out the wrinkles after traveling with it.
I was excited with all the options and my dress arrived really fast! I was disappointed to find the quality to be lower than expected… my dress has a gold sequin layer and nothing was stitched on aside from the straps…. Everyone will see a glitter trail for the event and I will have to update after the event to share if it has any sequins remaining 😂
Dress was as described, great quality and less than what I found at other stores, would definitely use them again!
I'm 6 feet tall and I can finally find gowns that fit. Designer is the key. Luckily I was even able to find a gorgeous dress on sale with 3 day shipping.
Making an online purchase was fast and easy. I had trouble applying my store credit to my purchase so I called customer service and they helped me complete the transaction
I bought a dress from this company for a quince that my daughter is in. I received the wrong color! I contacted the company who said they would need to do an investigation first and asked for a picture of the dress! I have 4 children who are all in sports! I work as well! Because I didn't respond with a picture within 24 hours, they emailed me that I could not longer request a refund! What kind of customer service is this? I received the dress at 9pm on a Friday when I got home from work! I called the company Saturday morning in my way to our first soccer game, which followed by a football game and then another soccer game. Sunday morning I received the message. I'm not asking for a refund because I don't want the dress anymore, I was literally sent the wrong color! What kind of company gives you a 24 hour window!? Terrible Customer service. Be careful what you order they may very well send the wrong color to you as well!
Loved the dress! The price great and shipping was fast. Will order again.
Fits perfectly I recommend this brand for prom, cocktail and pageants
Great experience looking forward to more shopping definitely going back
Good everything about it. Will order from again when next event
Couture Candy gowns and dresses are of high quality and fit me perfect.
The associate was very helpful and professional.
I've appreciated how prompt of a response I receive with any questions or concerns. I've also been pleased with the speed of delivery especially since I've needed dresses for fairly short notice.
I don't like how complicated it is to return an item. I also don't like that you cannot use your store credit for shipping costs. If it's available I believe it should be applicable.
Couture Candy has been very accommodating and easy to order from. The dress quality is fabulous!
Store credit should cover shipping / taxes
Smooth and effortless shopping experience and a great and wide selection of styles and dress sizes readily available. I didn't have any issues,
From the business
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as well as brides of 2023. We have beautiful bridal gowns by different designers like Tarik Ediz, Mary’s Bridal, Elizabeth K, etc. You can also check out the exquisite collection of mother of the bride dresses, affordable bridesmaid outfits, and other wedding guest dresses for this auspicious day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members