CoutureCandyReviews 2,086

I ordered my gown on December 23,realizing that it might be a close call during the holiday season. After receiving a confirmation of my order, l added that l needed the gown for a New Years Eve Event, amazingly, it arrived 1 day before New Years. The gown is elegant,true to size and is very high-quality.
Much bang for my buck!

Before you read all the strong reviews on their site, just google the hundreds of reviews detailing their deceptive practices many documented with the better business bureau. They put into writing 40 days ago a refund to me, nothing so far, they don't answer the phone and when they do they simply read from a script, they are so sorry, this must be very frustrating and they have acelerated it to management. I have heard it so many times, I could recite it. Literally hundreds of warnings online in caps "DO NOT USE THIS COMPANY". I sure wish I had seen this before getting involved with them. The only time i can promise you will hear from them is within minutes of a one star review and a bold ask to have you change it to a 4 or a 5 even without trying to help you with your issue.

They were so professional! Would use this site again. Quality was exceptional

The dress was perfect and terrific! I was impressed with how it looks and it's really better just like the pictures on the website. Its lace-up back design adds a touch of sophistication while ensuring a perfect fit. The dress arrived on time while still being informed by customer service. Great Job!

I purchased a dress from Coutre Candy after a friend recommended the site. I was hoping to wear the dress to a wedding in May. When I received the dress it did not fit so I inquired about how to return it. I was told there was a no return policy on sale items. When I asked if I could exchange it for a larger size they said they do not do exchanges either. How can an online company not do returns or exchanges when it isn't possible to try on the items before you purchase them? I did not see this disclaimer when I ordered the dress and would never expect that to be a policy it doesn't make sense! How could you possibly know if the dress will fit properly? I am a very disappointed customer and plan to tell everyone I know never to purchase anything from Coutre Candy!

This is by far the worst shopping experience I have ever had. Before I purchased anything on the site, I emailed the company to ask if I would be able to return dresses if I did not like them. I was told absolutely everything can be returned. The person NEVER said that I could only use a store credit. If you are a mother of a bride or groom and you are looking for a dress, you know how stressful this process is and how many dresses you buy and return. I ended up using the store credit and bought three other dresses that I will probably end up giving away because they all look horrible. I would never shop here again or ever recommend them to anyone. AND- you have to pay for shipping which is insane in today's world of online shopping. I will never recommend this company to anyone. They should be ashamed of themselves.

The dress i bought the last time was beautiful. And it fit perfectly!

I purchased a dress in 2023 I was told I can return it but when I do I will have a credit. And this company gives u expiration date and if u don't buy anything they get to keep ur money. So my 274.00 was never returned or I can't place a new order cause they give u a certain time to order and if u don't they keep ur $#*!ing money

Dress is exactly like the picture. I went exactly by the size guide. I am a size 4 and ordered a 6 based on that size guide and the dress fits perfectly. I am 5'7" and 135 pounds.

Pleasant and helpful lady when I placed the order. It was received timely. I am sending it away to the real owner. Hopefully she will be happy with the dress.

Excellent selection of dresses and received it in a few days. Packaged nicely.

This dress is beautiful! Very pleased with this purchase. It came faster than expected and the dress is not beautiful than on the pictures

Really good quality. True to size. Arrived unusually promptly. Great experience