Coupons.comReviews 116

Have earned nothing from them in the last 4 months on 1 or 2 time a week shopping trips and daily loaded coupons. SavingStar was sooo much better than these hacks.

Worst app ever! I'm not a novice to
These type of apps but I never had this many problems. I rarely had issues with saving star and the issues were always resolved promptly. This app has a lot of potential and while I don't find their redemption process seamless it could work, but it doesn't! I follow instructions, I get a confirmation and then it says the item should appear in my redemption history within 15 minutes to three days. That is an absolute LIE! It has never happened that way! It takes weeks to get the item to show up In redemption history and usually only after I have gotten the PayPal deposit. If as I am currently experiencing it has taken almost a month then I have to struggle with the worst customer service ever. All other legitimate apps I use have a fairly straightforward process to open a ticket, not this one! The customer care chat will say it can't help you and direct you to email.
It shouldn't be this hard! Please fix your app!

Apparently I've been paid several times yet have not seen one deposit in my PayPal account.
There is no way to chat or figure out why it's not working. The message said to expect communication via email.
Unless your printing coupons don't waste your time. Mobile rebates on this site are unreliable.
Never even asked to sign in with PayPal. Info is correct. Nothing wrong on PayPal's end either.
Since nobody wants to answer to this issue I have to call it unresolved and more than inconvenient. I don't do this for my health. I carefully plan my shopping trips with little money and this is one of the main ways I've survived.
I've been screwed by a well-known "reputable" company with no means of communicating with anyone regarding my issue.
TRY ANOTHER SITE. YOU WILL NOT RECEIVE YOUR REBATE FOR ONE REASON OR ANOTHER, and you'll never know why not will responsibility be taken by coupons.com. Whatever it is, it will be be very loosely -worded and implied that the error is on your end when the ONLY bit of info required is your email address.
Are you SURE that's your email? Well you must've made a mistake. *click end chat session*

If I could leave a "zero", I would. Customer service is unprofessional, patronizinig, and downright rude. I emailed to ask about the status of my money being transferred from SavingStar to coupons.com and I was told "We are sorry that you haven't been able to fill the form before Nov 30th". Not only did I fill out the form, I also submitted my email, downloaded the app and activated an offer. They insulted me and pretty much stole the money that I had in my SavingStar account. And don't even try to submit a rebate. They will have you resubmit the receipt until you finally quit. I will cheer the day your web site goes out of business.

Today I went to two stores with printed coupons from coupons.com. At Dollar General and at Winn-Dixie, I was told they no longer accept printed coupons.

I'm really upset that I wasted all that time on their website. Who's going to reimburse me for my paper, ink, and time?

This website is a scam. Everytime I try to collect a rebate, they will send me some email about how the date in incorrect. It's a bunch of bull. I have even sent them screen shots of an item on their app, then a receipt from the same date. Still, they will not give me my rebate! They lie, and have zero costumer service. I'm so mad that I will never be able to collect the few bucks I have in there. What a waste of time. There should be a class action lawsuit against this company.

This used to be awesome now it stinks... the phone verification is good but cmon man lol... if u print just too many coupons. Mind you it allows two prints per number so fraud is outta the question unless u got tons of cell numbers etc. we got 2 cell numbers so we print 2 from each pc legit. Now they simply ban 1 # for no reason... no wonder others are also pissed. I wish they would've just stuck with the software registration... so many innocent numbers get hosed down..

I used it for about 6 months, loved printing coupons. Then suddenly it wouldnt accept my phone number for verification. I contacted customer service and they said pre-paid numbers don't work. After telling them I have been using the same number for 6 months they had no answer. It'll work for a few months, then it won't accept my number again. They offer no other verification such as email verification either, ONLY phone number. Obviously this is some problem with their software that it will work then not work. So for the last 3 months I am unable to print ANY coupons whatsoever cause it won't accept my phone number verification and customer service is unable to help me. DUMB.

Coupons.com and their customer suppose is terrible. I spent hours trying to get coupons to print. Of course there is not a human being to talk to, you email back and forth, it is ridiculous. Because I tried to print too many times, because I couldn't get it to work, they told me I couldn't use my computer to print from their site anymore. They blocked my computer. I explained to them that I rarely use coupons and I was just trying to get it to work. Their response was sorry, too bad. If I abused printing coupons, I need to see proof of that, because I never did. They don't need to show you anything, you are just done.

For some stores, this app honors its cashback/rebates. For me, ShopRite doesn't. Every time (12 times now) I contact customer service, they insist I am not following their requirements (even after I scan the item and it says "MATCH"). I send them an image of my receipt, my card #, a screenshot of THEIR rules and offer, the UPC of the product, ect. Then they send a generic e-mail in response and ignore me. I could've received $58 by now but nope, they give when and if they want. I'll just stick to printing the coupons and not even bothering with their app since they refuse to honor what they claim.