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Tracy P.

Contributor Level

Total Points
84

1 Review by Tracy

  • Coupons.com

1/30/21

Worst app ever! I'm not a novice to
These type of apps but I never had this many problems. I rarely had issues with saving star and the issues were always resolved promptly. This app has a lot of potential and while I don't find their redemption process seamless it could work, but it doesn't! I follow instructions, I get a confirmation and then it says the item should appear in my redemption history within 15 minutes to three days. That is an absolute LIE! It has never happened that way! It takes weeks to get the item to show up In redemption history and usually only after I have gotten the PayPal deposit. If as I am currently experiencing it has taken almost a month then I have to struggle with the worst customer service ever. All other legitimate apps I use have a fairly straightforward process to open a ticket, not this one! The customer care chat will say it can't help you and direct you to email.
It shouldn't be this hard! Please fix your app!

Tip for consumers:
There are better apps to use than this one!

Products used:
Household, food, health and beauty

Service
Value
Quality

Tracy Has Earned 4 Votes

Tracy P.'s review of Coupons.com earned 4 Very Helpful votes

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