Just got back from the pharmacy. I took the print out of the price on the script, that I printed out yesterday, and the pharmacy said that the price was 3(tree) times as much. Called GoodRX on the spot and after holding for over 10 minutes on my cell - costing me minuites - GoodRX said that the pharmacy was correct since the dosage was different. This was for a colonoscopy prep. It's powder in a plastic bottle that is a standard.
In addition the pharmacy just flat lied and then made up a bunch of stuff to explain why what they supplied was not what the doctor ordered. If it's generic, fine, I get it, but part of the excuses they gave was that the price quoted from GoodRX was generic.
As an aside this was Wal-Mart - figures. It's also a bit disturbing to watch, while I was on hold, and see one of the pharmacy techs repeatedly stick her fingers in her mouth and then manually count out pills and put them in a bottle to fill a script.
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Follow-up: It's interesting that a rebuttal shows up here on the site from GoodRX but you can't see my response to GoodRX with the specifics of what is wrong with their rebuttal. I can only respond to them with a private message.
It would appear that someone doesn't want the entire exchange to be seen!
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Hi Harry - While we're sorry for your experience, we just want to be clear - our price was correct, but it sounds like you looked up the wrong dosage, form and quantity? We always want to ensure that folks have a good experience with us, and you're welcome to email help@goodrx.com so we can help resolve.