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Cotosen

How would you rate Cotosen?
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Rhode Island
1 review
19 helpful votes
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China Air/ Scam
August 1, 2022

The product is terrible.

I ordered 2 jackets and received one in a 2 day bag mailer shipped postal after it arrived in Ca from China They tried telling me the order is shown as delivered. It was, only half. That's the scam.
The item itself is terrible. Single stitched, no "eyes" or grommets for the hood tie/drawstring. Loose, unfinished stitching. No back stitching.

Date of experience: August 1, 2022
Florida
2 reviews
5 helpful votes
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MADE IN CHINA
September 23, 2022

Bought about 90.00 of clothing and accessories, it is all cheap crap made in china. Not worth your money.
The web page is well executed and gives the impression that you are buying quality.
Adding that it took forever to arrive

Date of experience: September 23, 2022
Wisconsin
1 review
12 helpful votes
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Total rip off
March 9, 2022

Do I feel stupid. I paid this lousy company $40.00 for the cheapest, ugliest shirt I ever saw. It even took 4 weeks to get it! I hope no one else throws their money away there. A complete waste of time and money. I should have flushed my money down the toilet! I wish I would have research the company here at this very helpful site. Don't be a fooled fool.

Date of experience: March 9, 2022
Idaho
1 review
8 helpful votes
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Do not buy!
October 28, 2022

This company is a total scam they photo shoot their shirts and there nothing like it in person. Material is cheap plus they send us different shirts that we didn't even order. Soo upset what a total lost of money. Also took a month to receive the order.

Date of experience: October 28, 2022
New Hampshire
1 review
7 helpful votes
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Just purchased a $100 in shirts and hats without researching this company. To start after purchasing my items which look like high quality, I gotta call from my credit Union saying they were concerned that it was a fraudulent purchase because it was going to China. After waiting a week and a 1/2 I got an email stating it was going to be leaving China soon fast forward to 5 weeks later I got the items In the mail. After looking at the 1st item I noticed massive issues with the way they were sown together. Every item looks like it was sewn by a 5 year old in a sweatshop

Date of experience: March 5, 2022
Tennessee
1 review
6 helpful votes
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Don't, Just Don't
February 17, 2023

I ordered three jackets with Native Designs. They only sent 2, and both were the same. They are too small for the size and of exceptionally poor quality. They look nothing like the photos on their website. The quality of the "material" is complete crap. It feels like cheap nylon. It took 5 weeks to get these from China, but if they were of even fair to good quality, I would have ordered a lot more. If you know of Native American design jackets that are of good quality, please reply.

Date of experience: February 17, 2023
Colorado
1 review
39 helpful votes
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Cheap shirt.
February 28, 2022

I would give them negative stars if possible. Stay far far away from this company. The shirt I received was about a medium / small large even though I ordered XL. The shirt I ordered, The men's outdoor vintage contrast color Henley collar sweatshirt, was nothing like the picture, the color was way off, the material was not even close and it was one of the cheapest shirts I've ever bought. When I sent a complaint they gave me a 70% off of my next purchase. Yeah, I'm thinking that's a hard no! The picture speaks for itself.

Date of experience: February 28, 2022
South Carolina
1 review
1 helpful vote
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Don't do it!
February 6, 2024

Don't be fooled. Apparel is horrendous. Terrible quality. Once you've made the purchase you will never be able to reach customer service. It's a total scam!

Date of experience: February 6, 2024
Portugal
1 review
2 helpful votes
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Terrible! Don't do it.
December 18, 2023

The items shown in the ads look very cool and seem to be made to satisfy. Not! Sizes are off. But the worst is the quality. Barbie clothes are made better than these. And any problem you have with them is assumed to be your fault. Even if they send you the wrong size. They'll offer you a discount or allow a return...but you have to pay a huge shipping fee. Skip them. Block them. Tell everyone you know to avoid them! BTW...I have pics and correspondence to back my statement. Not a hater.

Date of experience: December 18, 2023
South Dakota
1 review
5 helpful votes
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The quality is poorly represented in the product description. The actual shirt I received was barely a shadow of what was advertised. And when you complain and ask for a refund, all they will do is offer you a discount that you can use to buy more horrible merchandise from their store. I give up. Live and learn. And review.

Date of experience: November 3, 2022
Kansas
1 review
1 helpful vote
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Although many of their products look good online, when they arrive you WILL be disappointed. The fabric is, well I'm not really sure how to explain it, but it is NOT normal, seems like a light airy feminine type of fabric. And I'm not sure how they apply the graphics but it certainly doesn't look like it would last through too many wash cycles. I didn't even open the original clear sealed bags they came in but still had to go through several days to get them to authorize a return. This is a portion of the return authorization email where they said they would cover return shipping:
"Please note: Since we do not have a pre-paid return label, kindly send us the copy of return receipt once you are done on that process. Then we will refund your payment immediately once we verified."
They then refused to refund the return shipping and I had to file a claim with my CC company.

Date of experience: March 26, 2022
Netherlands
1 review
1 helpful vote
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Do not order here!
December 30, 2023

Very poor quality even for that "low" price. Sizes are incorrect and illogical. No washing label. The computer's response to my complaint and did not help me at all. Returns have been made almost impossible. I advise everyone not to order from these scammers.

Date of experience: December 30, 2023
GB
1 review
0 helpful votes
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Woody!
March 30, 2024

The sort of quality material you would find in a fancy dress shop. Very very bad quality. I bought 2 T shirts and a jacket. I think Woody's clothes in Buzz light year looked better than these.

Date of experience: March 30, 2024
Georgia
1 review
1 helpful vote
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I'm a Controls System Engineer and when I commission jobs it's onsite, in non climate controlled buildings usually. This shirt is great for the summer months. I can still dress professionally, without feeling bogged down by clothing. The henley was just a bonus.

Date of experience: March 16, 2023
North Carolina
1 review
0 helpful votes
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Fits well!
January 15, 2023

Really like this sweatshirt for everyday wear, going to the gym, or playing tennis. Fits well, perhaps a touch large. The cotton/poly blend feels great, and so far haven't noticed any significant shrinkage.

Date of experience: January 15, 2023
GB
1 review
1 helpful vote
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Doesn't look like the photos at all. Printed on cheap plastic. I have never got my refund even as they keep saying it was all preceded. Do not by anything from there. They just getting rid of plastic waste by selling it to you.

Date of experience: January 18, 2024
California
2 reviews
2 helpful votes
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Don't buy
October 13, 2023

I ordered a shirt and it was completely the wrong one. It seems like they use third party people in the US to ship out their orders that come out of China. Good luck contacting them for an exchange or return.

Date of experience: October 13, 2023
Florida
1 review
8 helpful votes
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The pants with a 8 patch have fake pockets. The seams are not straight. Total junk, only wear them when I-have to Get under my truck on the ground and dirty. Over priced super thin material. Would give 00 STARS

Date of experience: May 15, 2022
California
1 review
5 helpful votes
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Total Garbage
May 14, 2022

Received my order today, took one month.
Ordered 4 shirts XXL, tried them on and they fit like a medium. Said they were cotton blend, nope polyester.
Sizes are not U.S., must be Asian. Graphics are not clear as in the pictures. Spent $136.00 for crap!

Date of experience: May 14, 2022
California
1 review
1 helpful vote
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Scam Company
January 31, 2023

Let the buyer beware. Don't be deceived by the cool looking images of the clothing that these people offer...what they ship to you bears no resemblance to what's illustrated on their site. It takes about 2 months to receive during which time you get all sorts of updates where your garments start "speaking to you" in the first person..."I'm your new garment going through quality control and will soon make my long journey Home". Numerous updates like that. I ordered two shirts in men's large and they were both way too small. One was a completely different shirt than I ordered while the other loosely resembled what I ordered. Don't make the mistake I made.

Date of experience: January 31, 2023

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162