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Cotosen

How would you rate Cotosen?
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Texas
1 review
0 helpful votes
Follow Amy V.
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These shorts are well made, lightweight, yet rugged for casual wear. There is strong stitching at all of the seams. They fit well after several washings. I bought a couple more pair after trying out the first pair for a few wearings and washings.

Date of experience: March 16, 2023
Maryland
1 review
3 helpful votes
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Poor quality cloths coming out of China it appears. After many delays package arrived from a NY address. When I wanted to return the products the 1st e mail asked me if I would take a discount to keep the stuff. 2nd e mail promised a partial discount. When I pressed them for a return I was given a address in China. Don't waste your time and money they are crooks

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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I got my husband 2 shirts for Christmas.
One was perfect size large & he loved it.
The other he just got out to wear to familys function & it's
Like a child size large.
This is late because he wore the other one several times
& we didn't check the other one that said Grumpy until now.
Very disappointed
ID **************

Date of experience: March 11, 2023
Georgia
1 review
0 helpful votes
Follow Ashlyn B.
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Truly liked this sweatshirt except that it is black and has a white zipper and string on hood. Would much rather have a black zipper and string which would not show dirt as fast as this one will. I don't remember if there was one with black zipper and string and maybe I should have looked better. Oh, Well.

Date of experience: December 13, 2022
New Jersey
1 review
0 helpful votes
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This is the first clothing store I have ever been to where I actually love 95% of the items. I can't believe it. They must be experts on the psychology of mans' preference in clothing for their demographic. It is uncanny!

Date of experience: December 18, 2022
Oklahoma
1 review
4 helpful votes
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Ordered a stupid hat on March 18,2022! As of April 11,2022 I haven't received the product. The only way I can find to contact them is through email. Several attempts to find my hat and their response is they cannot find the order! I go to their website and check on the order and it says 'order being prepared'. I can find it but they cannot! I think they are a SCAM company and are giving me the run around! All in all, it's just a hat! I've disputed the charges with my credit card company!

Date of experience: April 11, 2022
Serbia
1 review
0 helpful votes
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Awful experience
February 8, 2023

My father has purchased a lot of items on this site as Christmas gifts for a whole family, and we all left without presents.
First, they all came too late (mid January), secondly, not all delivered items were sizes we ordered, and lastly, one jacket wasn't delivered at all.
We tried to reach out to them and got only to customer support that didn't do anything to resolve our issues with misdelivered sizes and missing jacket.
Now we have a bunch of stuff we cannot wear, and they didn't do a thing to assist with this matter.
Awful experience in general, would not recommend.

Date of experience: February 8, 2023
Connecticut
1 review
0 helpful votes
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Still waiting.
December 8, 2022

I ordered an item on November 7th and I would give my thoughts on the quality of the material but I haven't received it yet and it's December 8th. I've contacted them through email on several different occasions and in return they emailed me back saying it was peak season that's why there is a delay. I guess that's what they tell customers when they really don't have an answer for them.

Date of experience: December 8, 2022
Nebraska
1 review
0 helpful votes
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Overall they're good!
February 28, 2023

These shorts are great. They have more pockets then a regular pair of cargo shorts and in all the right places. They are a little longer then I expected and a tiny bit tight in the waste but that's on me ;) They are made of a tough material and I washed them before wearing to make them a little less abrasive. Overall they're good, I'll keep them and use them regularly.

Date of experience: February 28, 2023
Virginia
1 review
0 helpful votes
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Have ordered 3 times from them. First order, the delivery was a little wonky. But the others were fine, except They shipped one of the wrong shirts. But it was nice anyway. Have another order in the hopper!

Date of experience: December 15, 2022
North Carolina
1 review
0 helpful votes
Follow Bella D.
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The quality of the shirt is excellent! I can't believe The cost was so low. I bought it for a gift for somebody very special to me and they absolutely loved it. I recommend this company to anyone interested in paying a lower price for top quality. Anyhow, getting back to the shirt I'm definitely buying more clothing and any other items this company has to offer because of the quality and because of the prices.

Date of experience: March 2, 2023
Texas
1 review
1 helpful vote
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Never received merchandise
May 10, 2023

Customer service was real quick to respond with my item was delayed. Then they told me they would open an investigation to see where my item was. Now they dont even respond to my emails. Beware I only lost $22.00 but becareful with them. I should have looked into this company more before I gave my credit card info.

Date of experience: May 10, 2023
California
1 review
1 helpful vote
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I by mistake was reviewing the the cost of shipping and when I went to the review order page it automatically sent the order. I immediately.sent an email telling them I did not want the item and to please cancel the order. They emailed me back within 20 minutes and said they could not cancel the order as it had already shipped. Three days later I received an email stating that my item had shipped.
I received the order and the item is not true to size and now the say that they do not have any shipping label to send and that I will have to make my own label and be responsible for all cost. They also offered a partial refund for the item which amount to about a third of what I paid for them.
The product I received is of very poor quality.
Please take care if ordering from this seller as they will do anything to scam you out of your money!

Date of experience: January 11, 2024
Georgia
1 review
3 helpful votes
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Bots giving 5 stars
January 7, 2024
Updated review

If you look at the reviews you will see only 5 star and 1 star. Read the 5 star and look at the grammar and syntax, it seems off. However, the 1 star reviews are indicative of the worst possible company. My stuff never arrived. I asked about it multiple times and had NO reply. I sent a cancellation request, not replied to either.

Date of experience: January 7, 2024

They are not interested in me as a customer and I am no longer interested in them anymore. So, please stop spamming me.

Date of experience: December 25, 2023
Florida
1 review
0 helpful votes
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Perfect!
January 7, 2023

I reviewed these a while back and said I'd order from them again and I did; once again very content with the product. Much faster delivery this time and the jacket I got for myself (search "Mens Colorful Stripe Thick Plush Casual Jacket," links not allowed here) is a quality product. The other item was a present for my brother (t-shirt) which he loved. Really don't get the bad reviews, though I'm sure they're honest, just that my dealings with these guys have been great.

Date of experience: January 7, 2023
North Carolina
1 review
0 helpful votes
Follow Kandice H.
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The two items I ordered were sent to me and they were not correct. I contacted them and they wanted to give me six dollars back out of the 80 I spent. Then they gave me an address to send my stuff to you but I have to pay shipping cost and no one will answer the phone number they provided!

Date of experience: January 25, 2023
New York
1 review
0 helpful votes
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For the quality you get at this price this jacket is a steal! It looks and feels awesome, it's super warm, lots of pockets and the removable hoodie insert is great for colder days. I don't want to take it off! For the price, if you usually wear size L as me, I suggest you order XL for perfection.

Date of experience: January 30, 2023
Illinois
1 review
0 helpful votes
Follow Michael J.
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First off if you are looking for a decent belt look no further you have just found it. The belt with the quick release and the elastic belt is great especially if you in a mad dash to the bathroom yes we have all had them moments in life fighting with a regular belt trying to get it undone before we leave a stain in our underpants this reduces the risk of that happening. A quick squeeze and it separates and freedom is assured. Wouldn't hesitate buying again!

Date of experience: March 17, 2023
Georgia
1 review
1 helpful vote
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DONT buy from them.
April 29, 2022

They do not warrant 1 star. I have been waiting 2 months for my items. I am in GA in the USA they sent my items to the republic of Georgia. They will not communicate about it or refund me. I have asked multiple times.

Date of experience: April 29, 2022
Indiana
3 reviews
36 helpful votes
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Was looking to order items and input my personal/financial info - and their site went off my computer. Concerned that my info was somewhere (insecure) out on the web, tried like crazy to contact them. No response through their site nor their customer service. Continued for several days - over a week... NO LUCK. Twenty-five (25) days later, my credit card showed a charge from that very day. NO CONFIRMATION... no ability to finalize/approve... NO SHIPPING e-mail. Contacted them every way that I found possible. Again, nothing! Not a whisper. LookslikeI'm ripped off. Found a lot of negative reviews on web. Further, they are supposedly in England/UK. And for the past month I've been getting a lot of porn/disgusting e-mails - ALL FROM THE UK!

Date of experience: February 1, 2022

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162