The price is really good for the quality. But, the shipping/delivery time is really too long. I ordered on March 26th and I received my order on April 12th.
Everything was good and straight forward, but the site is slow to load. No matter whether we were on our phone's data, or computer on wifi.
Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Team
Never got notified of when package would arrive. Tracking number didn't work. Still, it arrived and is complete and was easy to assemble.
Hello,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team
Excellent quality massage table. Super happy. Timely arrival of the order. My only feedback is their website is very slow in its functioning.
Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Team
I did open box and liked what I seen so far…It's going to my cottage in the spring…so no real review until then…
Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
The article was delivered before its due date. It was well packaged and instructions were very clear to follow. Happy with my purchase.
Every aspect of the order from purchase through to delivery went smoothly. Happy with quality, size and material. Instructions were easy to follow.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The power on and off switch of walking pad broke after 2 weeks of usage. I don't know how to replace it.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Great deals!, product was shipped promptly. Item was as expected, would like to see a 1 year warranty, but pricing is excellent.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
NOT EASY TO NAVIGATE, AT ALL...
I HOPE SHIPPING EXPERIENCE IS MUCH BETTER AS WELL AS CUSTOMER SERVICE...
Looks like they are a returned item, and shipped out as new
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
NOT EASY TO NAVIGATE, AT ALL...
I HOPE SHIPPING EXPERIENCE IS MUCH BETTER AS WELL AS CUSTOMER SERVICE...
Easy and without problems. Would have been nice though if I could track my order online without having to call in.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Easy ordering and received $30 discount.
Found the instruction pictures hard to
Follow. Would prefer instructions in writing with pictures.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy ordering and received $30 discount.
Service was excellent. We received it in two days after ordering.
Very sturdy and exactly what we wanted. Thank you.
Hi Suzanne, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
Super simple and easy. I received the item on time and perfect condition. My daughter absolutely loves it. 100% recommend
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Excellent website and ease of purchase! Looks like lots of great products available. I look forward to shopping there again
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good shopping experience. It looks nice and works well as a fan, will try it out when the summer comes.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I haven't actually put it together yet as it's for our cottage. Price was excellent, shipping was free and fast.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Easy to shop and good coupons. Best price for portable air conditioners. No shipping fee and came within a week.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc
Shopping on line at Cost Way is so easy. Just fill up all the needed info and you are done. As simple as that. Great! Im so happy
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Received exactly what was ordered, in good condition and in a timely manner. I would order from them again.
Hi Paula, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
Overview
Costway Canada has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 10th among Marketplace sites.
Instant Feedback
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.