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Costway Canada

How would you rate Costway Canada?
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Canada
1 review
0 helpful votes
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Very prompt service.
May 20, 2023
Updated review

Figuring out the coupons was a little tricky. Can only use one at a time.
Arrived quickly. No damages.

Date of experience: May 20, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Figuring out the coupons was a little tricky
May 6, 2023
Previous review

Figuring out the coupons was a little tricky. Can only use one at a time

Date of experience: May 6, 2023
Canada
1 review
0 helpful votes
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Survey
May 13, 2023
Updated review

I liked everything about your product and service but I do not like the insistence that I must write a review. Surely, 5 stars is enough!

Date of experience: May 13, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Typeface on order form very small
April 29, 2023
Previous review

Typeface on order form very small

Date of experience: April 29, 2023
Canada
1 review
0 helpful votes
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Sufficient
January 11, 2023
Updated review

Slow site, clunky process, discount codes don't work

Delivery day was a surprise, no tracking info was provided.

Date of experience: December 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.

Kind regards,
Costway Team


Slow site, clunky process, discount codes don't work
December 27, 2022
Previous review

Slow site, clunky process, discount codes don't work

Date of experience: November 27, 2022
Canada
1 review
0 helpful votes
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So far so good
December 8, 2022

Item arrived on time and seems exactly what we needed. Will know better on Christmas Morning:)
Thank you!

Date of experience: December 8, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good product
November 11, 2022

Ordered filing cabinet. Delivery was on time. Took time to put together but works well and looks good

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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First order
November 6, 2022

First time buying. Site is a little slow. I have to keep typing because there is a minimum or they do t think it's legit

Date of experience: November 6, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Tom,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.

Kind regards,
Costway Team

Canada
2 reviews
0 helpful votes
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A little confusing at first ……..
May 2, 2023
Updated review

A little confusing at first …….re coupons. It was clarified with a return email. I now understand the coupon choices for the amount of purchase.

Date of experience: May 2, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


A little confusing at first ……..
April 18, 2023
Previous review

A little confusing at first …….re coupons.

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
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Happy with the experience
May 14, 2023

So far so good, easy to use the site. The AC unit arrived on time with no issue and works perfectly. Price was great too!

Date of experience: May 14, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Great product!
April 8, 2023

Outstanding. We are so happy with our egg chair from costway. Exactly what we wanted. Arrived in appropriate undamaged packaging. 10 out of 10

Date of experience: April 8, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Ride on toy tractor
July 9, 2023

Orderd the ride toy tractor for my granddaughter and arrived on time. Easy to put together and works great so far very happy with it

Date of experience: July 9, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Roll away bed made in Italy
May 17, 2023

Very happy with the product. Exactly what we expected. Came in good time. Delivered right in front of condo door.

Date of experience: May 17, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Garden Planter
May 11, 2023

Shoping on line was quick and easy, product arrived as expected, easy to assemble within one hour.
Over-all great experience!

Date of experience: May 11, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc

Canada
1 review
0 helpful votes
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Very easy to use the website. Navigation was good. Prices are incredible, im Really looking fwd to my new AC's

Date of experience: May 11, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Jenevieve
January 9, 2023

The purchase and delivery is amazing but when I started the new treadmill, a sound in the belt continue, Iam not sure what needed to be done.

Date of experience: December 10, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
2 reviews
0 helpful votes
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Better to order directly than from the bay
November 27, 2022

Thank you for offering a better price than on the The Bay black friday promos and quick free shipping and great customer service

Date of experience: November 27, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!

Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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We had a good experience during the whole process including searching the product, ordering, shipping and usage. It looks like a All-In-One products

Date of experience: December 26, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Basket ball stand
July 10, 2023
Updated review

First time, easy to process.
The basket ball stand is nice but for young kids I don't thing it will resist to adult play.
Easy to adjust height.

Date of experience: July 10, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


First time, easy to process
June 25, 2023
Previous review

First time, easy to process

Date of experience: June 25, 2023
Canada
1 review
0 helpful votes
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Slow Delivery
March 21, 2023

It took about 1 month to receive my order. The product is what I expected it to be but the service and shipping from Costway was not good.

Date of experience: March 21, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
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Good savings
May 5, 2023

I came over from Amazon to check out the full selection, and ended up spending more than $50 less than the Costway Amazon storefront. Made my day :D

Date of experience: May 5, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Great product
November 23, 2022

Wonderful service, quick to respond to my questions. I will Definitely order from you company again.

Date of experience: November 23, 2022
Lydia C. Costway Canada Rep
over a year old

Hi, Thanks for the review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Overview

Costway Canada has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 10th among Marketplace sites.

service
2
value
3
shipping
2
returns
2
quality
3

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2,378 reviews