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Costway Canada

How would you rate Costway Canada?
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Canada
2 reviews
0 helpful votes
Follow Rue T.
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Divan Ottoman with Table
June 12, 2023

Good service, deliver in province of Quebec, arrived earlier than supposed. Good quality, beautiful material and furniture. Tks

Date of experience: June 12, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Great products, fast delivery
January 9, 2023

I was happy to find what I was looking for and then some. The items arrived in excellent condition with fast delivery.

Date of experience: January 9, 2023
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a good review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Buy
May 21, 2023

Easy peasy shopping, website is easy to manoeuvre, fast shipping item arrived on time and emailed notified

Date of experience: May 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Excellent Service
November 11, 2022

Good quality product. Simple ordering process. Very prompt delivery. Strong packing and safe packing material.

Date of experience: November 11, 2022
Canada
2 reviews
0 helpful votes
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Very satisfied with the process
November 11, 2022

The kitchen cart I ordered was delivered in a timely manner. I had no issues. It was easy to assemble and is exactly what I wanted

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Fast delivery!
May 8, 2023

Good so far. Need to have my P.O. Box on my billing address but it would not accept it. Hopefully Master Card will accept this way.

Date of experience: May 8, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Hate the product
November 4, 2022

I hate the high chair i ordered. It doesn't lock properly and my daughter fell from it, after 2-3 near misses.

Date of experience: October 5, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Kashaf,
After receiving your comment, we contacted you as soon as possible, hoping to solve related problems. We always take the safety of products as our first criterion, especially for mother and baby products. But I haven't got your reply so far. If you are willing to discuss your experience further, please email us at cs.ca@costway.com at any time.
Our customer support are standing by and ready to help you resolve any issues you have.

Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Lego multipurpose table
December 17, 2022

Exactly what I wanted and expected - the table is excellent. I'm a psychotherapist, which is a much-needed addition to my work.

Date of experience: December 17, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Positive so far
November 24, 2022

Order and delivery was good so far. I haven't opened the package yet as it is a christmas present for my wife. All looks in good order so far.

Date of experience: November 24, 2022
Lydia C. Costway Canada Rep
over a year old

Hi, Thanks for the review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

KR
1 review
0 helpful votes
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Deck box
September 16, 2022

Product arrived quicker than we expected. Love the new deck box. Good price. It was pretty easy to assemble, and looks good on the deck!

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi E. L., Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Shopping experience with costway
July 5, 2023
Updated review

My shopping experience was easy. No hassles. It does take time to process the order but from order date to date of receiving date takes about a week.

Date of experience: July 5, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Great shopping aite
September 19, 2022
Previous review

This site is great! My shopping experience was good. Easy to use.

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
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Some minor defects
January 9, 2023

We boght 6 but have assembled 3 chairs so far, there is one chair comes with one leg shorter than others, this causes the chair wabbly.

Date of experience: December 10, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good quality!
June 22, 2023

Item arrived on time and is really solid and good quality. Very happy with this purchase and the ease of ordering AND speedy delivery!

Date of experience: June 22, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
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The playground blowhouse
May 2, 2023

This was real easy and hopefully it won't reject my order like it did when i try to order this article twice through Walmart.ca

Date of experience: May 2, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Quick shipping of item
March 28, 2023

Item was shipped and received quickly. They had multiple options in stock where locally it was out of stock.

Date of experience: March 28, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Christmas tree
February 15, 2023

Fast shipping but quality of product very poor
Item was not was described on the Internet nor the pictures.

Costway Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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I received my package in good condition.
April 25, 2023

My issue was the coupons that I can't use. I chat with customer service and she clarify the problem.

Date of experience: April 25, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Regarding Ordering: So far, ordering has been fast and easy. I will reserve my final review for when my order arrives, but so far so good! I like the wide selection of items across different categories that Costway has on their site and their prices are generally lower compared to other retailers.

Awaiting Arrival: I wish that Costway had spelled out that the item I ordered was being shipped from the US and that tracking information wouldn't be available until the item cleared Canadian Customs. It would have saved some concern that the parcel had been lost. UPS had notified me on the day the item was ordered that a shipping label had been created, but over a week later the item was still not showing up as having been received by them and the estimated arrival date that they provided had come and gone. It wasn't until I contacted Costway that I found out that it was an international shipment and accurate tracking info would show up about a week or so into shipment. They really should update their website to reflect accurate shipping information, including estimated arrival times. Shipping didn't take any longer than other international retailers, just longer than Costway had stated.

After Receipt of Item: I'm pleased with my purchase and glad that it cost roughly 50% less than another retailer is selling it for. I assembled it quickly and easily. I do think it is still a bit overpriced because it isn't as sturdy as a garden arch should be but I will keep it and put it to use in my garden for a more delicate climbing vine than the wisteria I had originally intended to use it for which will be too strong and heavy for it. It's still a nice item.

Date of experience: July 7, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Air conditioner
June 2, 2023

I receive one box within a day or two of the order. I did not receive the second parcel of that two-part box for at least another eight days.

Date of experience: June 2, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Your special offers are always surprising to me
November 11, 2022

Since I found you, I am looking at your offers regularly and you are trying to help your customers serving many and getting everything they need.

Date of experience: November 11, 2022

Overview

Costway Canada has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 10th among Marketplace sites.

service
2
value
3
shipping
2
returns
2
quality
3

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2,378 reviews