Good service, deliver in province of Quebec, arrived earlier than supposed. Good quality, beautiful material and furniture. Tks
I was happy to find what I was looking for and then some. The items arrived in excellent condition with fast delivery.
Hi,
Thank you for leaving us such a good review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team
Easy peasy shopping, website is easy to manoeuvre, fast shipping item arrived on time and emailed notified
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good quality product. Simple ordering process. Very prompt delivery. Strong packing and safe packing material.
The kitchen cart I ordered was delivered in a timely manner. I had no issues. It was easy to assemble and is exactly what I wanted
Good so far. Need to have my P.O. Box on my billing address but it would not accept it. Hopefully Master Card will accept this way.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I hate the high chair i ordered. It doesn't lock properly and my daughter fell from it, after 2-3 near misses.
Hi Kashaf,
After receiving your comment, we contacted you as soon as possible, hoping to solve related problems. We always take the safety of products as our first criterion, especially for mother and baby products. But I haven't got your reply so far. If you are willing to discuss your experience further, please email us at cs.ca@costway.com at any time.
Our customer support are standing by and ready to help you resolve any issues you have.
Kind regards,
Costway Team
Exactly what I wanted and expected - the table is excellent. I'm a psychotherapist, which is a much-needed addition to my work.
Hi,
Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
Order and delivery was good so far. I haven't opened the package yet as it is a christmas present for my wife. All looks in good order so far.
Hi, Thanks for the review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Product arrived quicker than we expected. Love the new deck box. Good price. It was pretty easy to assemble, and looks good on the deck!
Hi E. L., Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
My shopping experience was easy. No hassles. It does take time to process the order but from order date to date of receiving date takes about a week.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
This site is great! My shopping experience was good. Easy to use.
We boght 6 but have assembled 3 chairs so far, there is one chair comes with one leg shorter than others, this causes the chair wabbly.
Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Item arrived on time and is really solid and good quality. Very happy with this purchase and the ease of ordering AND speedy delivery!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
This was real easy and hopefully it won't reject my order like it did when i try to order this article twice through Walmart.ca
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Item was shipped and received quickly. They had multiple options in stock where locally it was out of stock.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Fast shipping but quality of product very poor
Item was not was described on the Internet nor the pictures.
My issue was the coupons that I can't use. I chat with customer service and she clarify the problem.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Regarding Ordering: So far, ordering has been fast and easy. I will reserve my final review for when my order arrives, but so far so good! I like the wide selection of items across different categories that Costway has on their site and their prices are generally lower compared to other retailers.
Awaiting Arrival: I wish that Costway had spelled out that the item I ordered was being shipped from the US and that tracking information wouldn't be available until the item cleared Canadian Customs. It would have saved some concern that the parcel had been lost. UPS had notified me on the day the item was ordered that a shipping label had been created, but over a week later the item was still not showing up as having been received by them and the estimated arrival date that they provided had come and gone. It wasn't until I contacted Costway that I found out that it was an international shipment and accurate tracking info would show up about a week or so into shipment. They really should update their website to reflect accurate shipping information, including estimated arrival times. Shipping didn't take any longer than other international retailers, just longer than Costway had stated.
After Receipt of Item: I'm pleased with my purchase and glad that it cost roughly 50% less than another retailer is selling it for. I assembled it quickly and easily. I do think it is still a bit overpriced because it isn't as sturdy as a garden arch should be but I will keep it and put it to use in my garden for a more delicate climbing vine than the wisteria I had originally intended to use it for which will be too strong and heavy for it. It's still a nice item.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I receive one box within a day or two of the order. I did not receive the second parcel of that two-part box for at least another eight days.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Since I found you, I am looking at your offers regularly and you are trying to help your customers serving many and getting everything they need.
Costway Canada has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 10th among Marketplace sites.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.