Tell to fedex do not drop off the boxes out side the doors of the building, we were at home the delivery never rings the bell.
Product arrived in a timely manner. Product was as advertised.
4 " mattress, somewhat firm but as expected
Thank you for leaving us such a good review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team
Excellent experience and Value... Delivery was quick and efficient. The item was received as described. Easy to assemble and very nice quality.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I was never given any information on tracking of parcel until I asked for it. Then I was told when to expect delivery and it came on time.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
This recliner is great to use. It is good for my back and posterior. Thank-You for helping me relax where I live.
Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Was frustrating trying to navigate the system but PH-Regine in the chat was amazing. I will purchase again from the site
Only complain is the time it took to have the item delivered. My enquiries as to why the delays were addressed.
I love the experience and the communication with the customer service team. I received item in a timely manner. Thank You
Hi, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
I was able to find exactly the appliance that I wanted and it was shipped quickly after I place my order.
Hi Linda, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
I found a media consul that was right for the space I have. Assembly was straight forwarded I am pleased with the finished product
The item was great but l just didn't know for sure when it was going to arrive but it did & l am satisfied.
This is the 1st time so l was slow & not sure but it went through. Great
It was delivered to our front step and it has been assembled and we just need the next snow to see how it works.
Hi, Thanks for the review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Hi there, I got the dance bar, but I found it is unstable and will shake. I think there is a risk of falling down and injuring the child.
Hi Cathy,
Sorry to hear your experience was less than 5-stars.
We put customer experience and satisfaction as our priority.
If you're open to discussing your experience further, please email us at cs.ca@costway.com.
Our customer support are standing by and ready to help you resolve any issues you have.
Kind regards,
Costway Team
I have a great experience in purchasing what I would like here and it arrived in time in safety manner.
Pretty good - found the coupon availability on the website confusing but the product arrived quickly and was of good quality.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The packages came in great shape. But the patio set is extremely uncomfortable. Backs are super low and set is low to ground
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Web site was easy to navigate and search for the product I was looking for. Product looks to be of great quality.
Hi Oscar, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Great Service! I was scared to order at first, but received exactly what I order. Great quality! Thank you!
Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Was om vacation outside of country and the delivery was amazing. Came home and found the pac next day
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Overview
Costway Canada has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 10th among Marketplace sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are sorry that the shopping experience did not meet your expectations. If there is any quality problem after your package is unpacked or there is any damage during shipping, we will provide you with reasonable solutions. Your suggestion is the biggest driving force for us to move forward. You can contact us at cs.ca@costway.com at any time.
Kind regards,
Costway Team