Quality product. Assembly completed by someone more familiar with this task. Lots of room in drawers and cupboards. It's a very attractive and sturdy cabinet.
Shopping was the easy part, price good and shipped fast. Putting the furniture together has been a three day slog of frustration. Table still not properly together…
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Very easy to order and it was delivered on time with no issues. Canopy is of better quality than we expected considering we could not see in person when ordering.
Took a little while to get them, but I found, "IT was worth the wait"!, An excellent quality piece, exactly as advertised! I recommend buying from Costway!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
It took 3 adults (with PhDs) and numerous hours to assemble this product. The instructions are extremely poor and the item is still not working. I would love some assistance. Thank you!
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Ordered 3 identical items. 1 arrived after 10+ business days. The other 2 the next day. Installation was a little tricky, since holes don't always line up. BUT FOR ONE CHAIR THE SIDE PANEL WAS MISSING A HOLE. AT FIRST I WAS GOING TO SEND IT BACK. I DECIDED TO DRILL THE HOLE MYSELF TO REPAIR IT. THEN I FINISHED PUTTING IT TOGETHER. Most people could not have done this because they don't have the tools. We are pleased with the patio set. However I am not sure I would order from Costway again.
Hi William, we are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at cs.ca@costway.com when convenient. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team
Shipping was delayed, took almost 3 weeks to arrive and it arrived with a few broken branches which was annoying but did not affect the appearance of the tree.
Hello,
We are sorry to bring you unsatisified shopping experience. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team
No complaints with this order! Haven't had the chance to use my thermal 10 gallon carafe yet, but it appears to be in working order and of good quality.
Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Reasonably priced and fast delivery! Cooler fits perfectly in the space we had and it is so convenient. Drinks are cooled to set temp and stay that way.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The online shopping was great. Super convenient with lots of selections. I love my new chairs and plan to buy a complete set further into the new year. Price was excellent as well.
Hi,
Thank you for leaving us such a good review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team
Saved the site until Spring. Easy to navigate and find what I needed in reasonable time. Delivered fairly soon, well packaged, and in good condition. Set exactly as described and maybe even better.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Have not received the item!
Website stated 5-10 business days for delivery. When I called it was much longer. Was for a special occasion. Too late :(
Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation.We will continue to improve our services to bring customers a more satisfactory shopping experience, hoping to bring you a better shopping experience in the future.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Canada
Decent site, checkout was efficient. Wanted to give the money directly to costway instead of reseller. Product is as large as I hoped and also good quality.
Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team
Decent site, checkout was efficient. Wanted to give the money directly to costway instead of reseller.
Very easy. Would have liked a better understanding of the shipping time. It came much faster than I thought, which is good...but I had to scramble to find a mattress and sheets in time!
Hi, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team
Seems to work fine, haven't had time to give it a good workout.
It is light and compact. Did not see my $15.00 subscription discount off this item though. Otherwise was a good experience
The table that I ordered arrived ahead of what the tracking said and was in perfect condition.
All parts appear to be here. I won't be assembling until Spring, but so far so good!
Received my order quickly. Pleased with the products I purchased- as described and the prices are amazing! Also the Costway Canada site is user friendly and easy to navigate!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I had a problem with a dehumidifier that would not operate as described on the website, but their customer service took the time to make it right.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Website is pretty well made. Now need to receive and test item.
Very good price for what I wanted... I would of got more to throw in the order but the price points start to high, cheapest things are like 50 $'s on sale
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Happy with my purchase but actually first find it on the Bay. Telling this because I tried to search for other items but the website is really not friendly and the search engine is null
Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Team
Overview
Costway Canada has a rating of 4.7 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 9th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at cs.ca@costway.com. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Team