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costco.com
Cyprus
2 reviews
7 helpful votes
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AMAZINGGGGG
July 22, 2016

It just has everything you wand and it has amazing food as well! Also really good service

Date of experience: July 21, 2016
Wisconsin
2 reviews
0 helpful votes
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I love the return policy and the unique products you can find.

Date of experience: January 27, 2015
California
10 reviews
17 helpful votes
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Usually has the best prices, but if you wait for sales, sometimes the items ship for free!

Date of experience: February 16, 2016
California
4 reviews
6 helpful votes
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Look out for current sales! The new food section is the best!

Date of experience: October 14, 2013
California
2 reviews
1 helpful vote
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I love Costco
June 7, 2015

I love Costco --I have saved so much money for my family!

Date of experience: June 7, 2015
New York
11 reviews
8 helpful votes
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Ugh
July 25, 2016

No one wants to help you, hard to find things. To us they just not that good

Date of experience: July 25, 2016
Georgia
7 reviews
18 helpful votes
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Car insurance
September 20, 2016

I saved a lot of money for the same coverage I had with a national insurer.

Date of experience: September 19, 2016
New York
18 reviews
50 helpful votes
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Buying in bulk has always been my kind of style, exactly why costco is my kind of store :)

Date of experience: February 5, 2015
Florida
5 reviews
3 helpful votes
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Good
March 29, 2016

Good for all of your bulk needs. The store is usually clean, and the customer service is very good.

Date of experience: March 28, 2016
Aruba
4 reviews
3 helpful votes
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What you see is what you get. Very straightforward and honest site. No complaints.

Date of experience: December 15, 2013
GB
4 reviews
0 helpful votes
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Using Costco since 2007 and love them for there service and value for money.

Date of experience: August 27, 2015
California
23 reviews
42 helpful votes
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Love Costco
March 7, 2016

Love costco love their prices too. Never a problem ever!

Date of experience: March 7, 2016
Utah
2 reviews
10 helpful votes
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Costco is the best
June 3, 2016

Great company with great policy's. They are very customer orientated.

Date of experience: June 2, 2016
Colorado
1 review
0 helpful votes
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Denise C
1 review
1 star: Bad
Updated just now
Costcos customer service in Arvada CO
My dad and I went to Costco on 52 in Wadsworth in Arvada CO. The employees are awful there. As we were walking in and showing the greeter our membership card she asked my father if he had a mask? He said yes, but tried to explain to her that he couldn't breathe when he wore it. She rudely to him needed to wear it. My father put on his mask. He looked at me and said he felt like passing out. I asked him if need to sit down he stopped and pulled he mask down and took a few deep breaths and started walking. Five steps in with his musk pulled down a Costco employee stop us and told him he needed to put his mask on. My dad told him I really have a hard time breathing with it on. The Costco employee then told him should've told the person at the door about his condition. My dad said I did. The Costco employee then tells my dad that he need needed to take his mask completely off. My dad looked him confused then the Costco employee started raising his voice repeating to my dad that he needed to take off his mask and he would notify all Costo employees "That the only man in the store not wearing a mask has a breathing condition. I was so upset. Every aisle we down there was that employee worker. My dad forgot the whole thing within a few minutes ( my father is elderly but you wouldn't guess it because he looks great) I told him let's get out of here because I was so upset and left our cart. He completely forgot how we treated, however i have not! Please don't sent me a pre written email saying sorry for your experience because that's like a slap in the face!

Date of experience: July 9, 2020
Arizona
1 review
0 helpful votes
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Terrible online customer service. Not rude, but unwilling to help with information about my order!

Date of experience: December 27, 2023
Arizona
2 reviews
0 helpful votes
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Good if they have what you want'
Do not tell you if other stores have it?

Date of experience: August 3, 2016
GB
6 reviews
1 helpful vote
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You need a business card to shop here, and prove you are a business... then you get great deals

Date of experience: March 19, 2015
Canada
2 reviews
0 helpful votes
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Excellent place
December 25, 2016

Great selection and price. Staff are helpful and friendly.

Date of experience: December 24, 2016
Canada
5 reviews
5 helpful votes
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Reliable
March 8, 2016

Quick and always stand behind their service and products

Date of experience: March 8, 2016
California
3 reviews
10 helpful votes
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Always great service and great products and never any hassle on returns.

Date of experience: October 27, 2012

Overview

Costco has a rating of 3 stars from 1,516 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costco most frequently mention customer service, credit card and next day. Costco ranks 200th among Grocery sites.

service
301
value
260
shipping
194
returns
179
quality
223
+160