Never ever again. Last year I booked a flight to Scotland at a cost of just under $1000 each including flight insurance. They offer cheaper fares because they book you with many stopovers or change of planes with outrageous layover times. With all that, then they at will can change your flight to something equally bad or worse.
I have had good experiences with returns, ordering online. Now with their their new credit, no interest payment plan, it is wonderful and I can buy more costly items from with them on 6-12 month payment plan!
I have ordered many linens. Particularly bedspreads and mattress cover, and Clark shoes when on sale. The quality of what I have ordered has been excellent with me making no returns.
And I am waiting for it to be resolved. I bought a large Westinghouse TV which developed a problem after 6 months of use. I liked the product but you cannot return it to the store. I had to find a place to return it which was not easy and it was a distance away. Buy a Westinghouse TV but check the stores return policy first!
I have been with them for a long time and never had a problem. Now my xperience has been a disaster! They posted my rates to high for anyone to want to rent my place. I was pnished. My beachfront house which last year had many booking now has 2 which I booked myself. I am leaving them for another company. I have lost well over $60,000 because of their incompetence. I am going with Evolve, they seem much more professional.