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costco.com
District of Columbia
4 reviews
13 helpful votes
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I always find so much every time a go to Costco! Everything from food to furniture. Also, I love the free food samples to try!

Date of experience: January 8, 2017
Germany
3 reviews
43 helpful votes
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I spend more than one Hour waiting to renew my membership, with all my things in my cart to finally go home with no food.

Date of experience: February 18, 2016
California
1 review
0 helpful votes
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Pork belly
July 4, 2021

Happy to find pork belly at Costco. Would be even better if the skin is on.

The skin is an essential part of any yummy pork belly dishes!

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
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Never buy anything from costco.com their cuatomer service will tell you one thing and do another. Horrible service. Expected more from costco.

Date of experience: September 15, 2021
South Carolina
5 reviews
4 helpful votes
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Costco is the best!
November 6, 2015

Love shopping Costco in store and online! They have great products and prices. The store is always clean and well stocked.

Date of experience: November 6, 2015
California
6 reviews
1 helpful vote
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Great values
October 21, 2016

Their house brand Kirkland is excellent. Everything of that brand that I've bought has been excellent from sneakers to peanut butter.

Date of experience: October 20, 2016
California
1 review
2 helpful votes
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The website is good, just the shipping is kind of slow. I order some vitamin, which take 1 week for shipping.

Date of experience: April 27, 2012
Canada
3 reviews
16 helpful votes
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Recently I bought a dress in blue color. That is very good. Fabric and color are very pure. I never could get this amazing blue color ever.

Date of experience: October 29, 2015
GB
4 reviews
13 helpful votes
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Amazing
December 3, 2015

This is where I shop for most of my goods the food is of a very high standard as is everything the store provides

Date of experience: December 3, 2015
Germany
1 review
0 helpful votes
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Service is great
December 15, 2020

Costco is pretty great for huge quantities of reasonably high quality products. Their service is great too.

Date of experience: December 15, 2020
California
7 reviews
14 helpful votes
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Photo center
December 24, 2015

I order my things online because my pictures are all on the computer and the site is easy to use and I get emails when my products are ready

Date of experience: December 24, 2015
Oregon
15 reviews
0 helpful votes
Follow Ginger E.
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I love going to Costco when I can. I love their samples, family-size bigger products, shop for the whole family there. Try them out

Date of experience: April 30, 2016
Canada
21 reviews
13 helpful votes
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I bought my Costco membership for one thing and one thing only. I buy movie tickets from here. That alone saves the cost of the membership.

Date of experience: March 29, 2017
Washington
3 reviews
2 helpful votes
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Photo station review
December 29, 2015

Costco has the best prices when it comes to printing photos, and they make it easy to do it online and pick up at the store

Date of experience: December 29, 2015
Texas
5 reviews
7 helpful votes
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I was a member of Sam's Club for years! I had a friend convince we to switch to Costco. Boy was he right!

Date of experience: August 18, 2016
Canada
1 review
0 helpful votes
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Ordered a washer and dryer combo for
Ordered a washer and dryer combo for delivery. Delivery truck backed into my hydro lines and tore them down, damaged the building, dented the units, led me on for two months and then left me in the dark with thier insurance company Gallagher Basset. I was just informed that Costco will not be assisting me and that I must deal with Samsung and the delivery agent.
"Dear Philip,

Thank you for replying and expressing your concerns. I am truly sorry for the delivery experience.

At this point as all associated notes/files have been forwarded to Gallagher Basset we are unable to further assist regarding the property damage. Any further concerns or questions related to the status and outcome of the property damage need to be take up with Gallagher Basset.

We have closed the file on our end and will be unable to assist further regarding this matter.

Thank you,
Randy K.
Supervisor"

"Good afternoon,

My apologies for the delayed response. Please be advised I have followed up with Metro to Home a few times now, and have had no response back to date. I will follow up with them again today and hopefully will hear back shortly. Please note, you may go through your insurer at any time to ensure you are taken care of in a timely manner, and then let them pursue after Samsung/Delivery agent later.

Please be advised if you need to pursue this matter in a legal one, your fight will be between Samsung and their delivery agent, as Samsung arranges all the delivery arrangements on their end.

Please note in the Province of Ontario there is a two year limitation period from the date of loss to commence an action, after that time you will be statute barred.

Thank you,

Amanda Stevenson, CIP | Resolution Manager | Gallagher Bassett
100 Consilium Place, Suite 300
Scarborough, Ontario M1H 3E3
MAIN Tel: *******674"

Date of experience: August 18, 2019
California
1 review
0 helpful votes
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Flat tire
December 12, 2019

If you have a flat tire you have to make an appointment or if you walk in you have to wait all day until they have finished the appointments first

Date of experience: December 12, 2019
North Carolina
1 review
1 helpful vote
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The employees here are not kind! They are incompetent! They cannot even get the right size of cigarettes!

Date of experience: June 24, 2018
New Jersey
5 reviews
4 helpful votes
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EVERYTHING YOU NEED
April 5, 2015

I BELONGED TO COSTCO WHEN I LIVED IN NEW YORK I USE TO COME INTO NEW JERSEY SHOP IN COSTCO AND GO BACK HOME TO NEW YORK I AM SO GLAD THEY HAVE COSTCO IN NEW JERSEY NOW THAT I LIVE HERE.

Date of experience: April 5, 2015
PS
13 reviews
2 helpful votes
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Sweet deals
August 11, 2016

I come here once a week. I shop for the entire week or two for a wholesale price. I save time and money.

Date of experience: August 11, 2016

Overview

Costco has a rating of 2.5 stars from 1,515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costco most frequently mention customer service, credit card and next day. Costco ranks 201st among Grocery sites.

service
301
value
260
shipping
194
returns
179
quality
223
+160