Costco

I have had the worst experience buying a dishwasher thru Costco. It has been 2 months of HELL and endless calls waiting for them to make my purchase right. I pd for the white glove service meaning the install and haul away the old dishwasher. I had no clue they used whatever contractor was available and refuse to stand by them. We had our new dishwasher delivered. Then waited until someone could come and uninstall the old one. Then waited another day for someone to install the new one. Only to get a subcontractor who cursed and made me run to the hardware store to buy pentax for him(I didn't know what that was but i did it). And then after an aweful couple of hours he left but Never tried it before he left stating the glue needed at least 2hrs to dry. And he refused to haul the old one away. The very first time I try it, I get 2 errors! 1 saying it was installed wrong. F9 E1. After waiting on the phone for 2hrs customer service assured me they'd send someone out. It took 2 weeks of the old dishwasher sitting in the middle of my kitchen before someone came to get it. Then 3 days I had to take off work and no one showed up to fix the new one. Fast forward to over 20 phone calls and I'm still waiting with Never having used my new dishwasher. To get a flippin refund I was told that I needed to find someone to uninstall it and then the find someone to pick it up. WTF

So I don't usually write reviews unless I'm extremely satisfied or dissatisfied. I went to the famous Costco in Altamonte Spring (436 & 434) today and of course I was under my younger brother's membership and we haven't been using it much since I have a BJ's and Sam's Club membership as well. Apparently our Costco membership has been inactive and I was honestly unaware. At the self-checkout when I scanned it and automatically says, "old card" so the manager came and took the membership card to check and told me that it was inactive and in order to check out those few items I need to sign up for another card and that was it. I said No thank you, I did not plan to sign up for a new membership today and he said I had to leave the store and there wasn't much he could do.

I was in shocked and asked him if he was seriously not letting me check out those 3 items, his reply was YES, there's no way. I guess I will never sign up for a membership at Costco again. I completely understand, but that was the worse unhuman customer service in my entire life. He left a real bad taste in my mouth. I will stick to BJ's and Sam's.

I remember the first time my Wife and I visited the new Costco that had just opened in Anchorage, Alaska - many, many years ago now. We were amazed at the number of products, shelves of tools, stacks of new books, and tons and tons of food and supplies available for our choosing - all at a price way below what other stores in the area sold them for - or even had available at the time. Now, that Costco is visited at least once a month by my wife or myself - sometimes once a week. And while there, I always see at least one or two huge orders being processed for an Otter Aircraft Flight leaving that night or the next morning; a massive amount of goods piled high on several carts, being maneuvered through a check-out station - destined to fill a "Fly-In Only" Bush Community's shopping list. The town's "Designated Shopper" or local Supply Store had phoned in an order. Or a town representative had flown in to obtain what the Village required for the next month or two. Costco, over time, has become an Institution in Alaska - the one stop Warehouse Shop - designed for the local Family, Home Owner, or a remote Bush Community, to obtain what ever is needed at that moment, or for the next quarter.

Hello
My name is Paul Paxton and I have been a Costco member since 2017. Recently, I made my first purchase online- a 700+ dollar upright freezer. Let me tell you, my experience has been disgusting. My beef is with the delivery end. The item was set for delivery on 07/01 at 5:15 -7:15 PM 9at least that's what the text message said. So, in lieu of that, I planned my day. However, on 07/01 I get another text message saying it was bumped up to 12:50 PM. When I said that wasn't going to work, I called Customer Service and was assured that the delivery was set back to it's original time. I get a call from the warehouse drivers who say they can't make that time. Long story short -the drivers refused to deliver the item on 07/01 between 5:15-7:15 PM. So, when I spoke with Jesus at Costco Logisitics, I was assured that I was bumped up to VIP status, meaning that my item would be delivered between 8-10 AM on 07/05. Well, I got a notification that the item won't be delivered until 6-8 PM tonight. Does that sound right to you? You mean they can deliver it later than the original delivery time on 07/05 but couldn't on 07/01? Make that make sense.

Not worth buying in bulk for a few dollars cheaper when for example food products half would spoil before you can finish them

Wide variety of items from Electronics to Food. Great Prices. Pet products and cleaning supplies are a great value. Also love the clothing section.