Costco

I placed an order for a TV on 7/6 and received an email from CEVA that it would be delivered on 7/14. On 7/13, I received a call from CEVA that it was delayed and would be delivered between 4pm and 8pm on 7/15. I went home early to receive the delivery and it never came. CEVA did not contact me to let me know that it wasn't coming. I contacted CEVA on 7/16 and was told that the earliest that they could deliver now is 7/20. This is terrible customer service and COSTCO should not use a company that acts in this manner.

Never recommending this place! Asking corporate to Fire immediately rude and arrogant managers and employees: Bob Beene, Bill Allen, Erin, Tom, Amandeep, Dawn, Amanda, Cindy, Isabela, Connor, Joyce! Do not waste your money and time in this place by having discrimination, intimidation, disrespect and rude service from them.

2/12/20 today I received an email from Costco stating that the above-referenced printer was returned with Amazon clothes instead of the printer I personally packed and shipped back the printer to Costco via my apartment concierge on around the beginning of January 2020. Speaking to various morons at Costco like Rochelpe, Cindy Wanklin, and Molly who insisted the printer never arrived but the clothes I sent did and they sent them back to me can you believe this fiasco?

I have been lied and given excuses on my order and to this date i have not received my chair and they tell me is for delivery, i pay someone to wait for the chair and no notification no nothing, I bought from Costco not for line or warehouse but Costco and can not talk to anyone they keep on bouncing me back and forth between Costco and FedEx both laying and no delivery..

NUMI ORDERED THE VACCUM SEALER SYSTEM OF $118.99 FROM THEIR WEBSITE ON 03/15/19 and JUST AFTER 2 DAYS I RECEIVED IT. BUT, THE PRODUCT WAS DEFECTIVE SO I HAD TO RETURN IT. AT FIRST, I THOUGHT MY MONEY IS GONE AND WILL NOT GET MY REFUND.
BUT WHEN I CALLED THEIR HELPLINE i. E. *******320 THEIR CUSTOMER EXECUTIVE TOLD ME THAT THEY WILL COME AND RECEIVE THE PRODUCT AND I WILL GET MY MONEY BACK WITHIN 4-5 DAYS. BUT THEIR CUSTOMER SERVICE IS SO GOOD THAT WITHIN 3 DAYS MY GOT REFUNDED TO ME.

Costco wholesale home delivery is $#*!. They advertise 2 day delivery. Then called the morning of and told that one of the items is damaged and cant make delivery that day. Ok, I guess!

Then told next delivery will be 2 or 3 weeks! WTF...

Fine, cancel the order, refund me my $$. Done...(so I thought) according to their customer service person, it will take 3-5 days to get refunded. I can drive to the store (10 minutes away) and buy it myself, drive it home, set it up and be done with it that day. Which is exactly what I did.

So, to follow up on my refund, I call back after 6 days... WOW, not only is the refund not happening, the order is still active and it shows that the product was delivered...! I have never received the product-remember it was going to take another 2 to 3 weeks for delivery. NEVER, NEVER, NEVER again will use home delivery system with costco. I would rather go down the street and hire the 10 year-olds with pull wagons to go over to costco and delivery it for me... might take them a few days (of course they will get lost, be hungry... but still get it to me within a few days and not 3 weeks.)

Took 2 months to get my washer/dry that was listed as a 7-10 day delivery on their website. Then when the day of the delivery finally came they contracted out the delivery to a 3rd party company without either asking or notifying me of such. I took the day off work for the item to be delivered. I'm a doctor and have a very busy schedule. The delivery company was not able to deliver the items to my address because they never reached out to me ahead of time to find the logistics of my home and driveway. Nor did they ever provide me with a number of who I could contact to reach them. They were supposed to call the day before and didn't. They showed up at my house and with no effort to make things work announced they couldn't deliver the item and that I'd have to reschedule.

Save yourself the time and don't buy appliances from Costco. Use a real appliance store like Best Buy/Lowes/Home Depot. I've never had a problem with any of them. This was my first and last time buying an appliance from Costco. They should be embarrassed.