CAROL W.

I ORDERED 4 TOPS FROM ASOS WORTH OF $121.50, THE PRODUCTS I RECEIVED WERE SMALL IN SIZE. I TRIED TO RETURN IT ONLINE ON THEIR WEBSITE BUT COULDN'T DO IT AS THEY WERE ASKING ME TO LOGIN TO MY ACCOUNT AND MY WAS UNABLE TO LOGIN. SO I CALLED THEIR USA HELPLINE NUMBER *******320.
ONE OF THEIR REPRESENTATIVE HELPED ME TO RETURN THE PRODUCT AND GET MY REFUND. BUT IT TOOK THEM AROUND 10 DAYS TO RETURN MY MONEY SO I WAS LITTLE PISSED OFF AS THEY TOLD ME THAT I WILL GET MY MONEY IN 3 DAYS...

I ordered a bluetooth speaker for $37.97 from their website on 03/11/19. I was supposed to receive my order by 03/18/19 but I did not receive it so I called them next day and asked for the status of my order, and they said it will take for 15 days to reach me. So I told them I want to cancel my order and I want my refund. They cancelled my order and asked me to call their refund helpline number i. E. *******320 for the refund. So when I called their number they asked me to follow lot of procedure and it took them around 10 days to refund my money. It's a complete headache.!

NUMI ORDERED THE VACCUM SEALER SYSTEM OF $118.99 FROM THEIR WEBSITE ON 03/15/19 and JUST AFTER 2 DAYS I RECEIVED IT. BUT, THE PRODUCT WAS DEFECTIVE SO I HAD TO RETURN IT. AT FIRST, I THOUGHT MY MONEY IS GONE AND WILL NOT GET MY REFUND.
BUT WHEN I CALLED THEIR HELPLINE i. E. *******320 THEIR CUSTOMER EXECUTIVE TOLD ME THAT THEY WILL COME AND RECEIVE THE PRODUCT AND I WILL GET MY MONEY BACK WITHIN 4-5 DAYS. BUT THEIR CUSTOMER SERVICE IS SO GOOD THAT WITHIN 3 DAYS MY GOT REFUNDED TO ME.

I ORDERED A BOOT FOR $128.00, THE PRODUCTS I RECEIVED WAS NOT GOOD. AT FIRST, I THOUGHT I HAVE LOST MY BUCKS, BUT WHEN I CALLED THEIR REFUND HELPLINE NUMBER i. E. *******320 and CLAIMED FOR THE REFUND.
AND GUESS WHAT! WITHIN 8 WORKING DAYS THE MONEY GOT CREDITED IN MY ACCOUNT. AFTER READING SO MUCH OF NEGATIVE REVIEWS I THOUGHT I HAVE LOST MY MONEY, BUT AT THE END I GOT MY REFUND...