CorvetteMods

I ordered a Targa top for my C6, total was $1600. Before I ordered I called multiple times and noted on my order to not ship it without signature and confirmation upon delivery from me, and to specifically not leave the package as there has been a rash of porch pirates in my neighborhood. I was reassured that my top would not be left and would require signature from me to be delivered. Low and behold, it turns out that it was left without signature and not only that was left under my exposed carport. It was not there when I got home. I contacted corvette mods no less than nine times over the phone and kept getting the runaround as to why my package was left and was not signed for when it was explicitly said and confirmed that it would not be delivered without signature to my hand, or worst case I go pick up from a UPS drop point. At first I was told that I would get refunded, then i was given the runaround on that and I sent multiple emails, left multiple voice mails and talked to countless people. Then they reneged on giving me my refund and said that the package was shipped and what happens after that is not their problem. It is their problem, because it was not supposed to be left and unsigned for. They did not communicate that with UPS. I told them that if this problem was not fixed I would be doing a chargeback with Amex. They still did not respond. I decided to do the chargeback and suddenly not even a day later they send me a nasty threatening email telling me to close my dispute or they're sending it to collections. I was not going to do that. In addition, I had filed a police report about my stolen package but apparently that isn't enough proof either. Stay away from this shady, no good fraudulent company. I wish I had read the reviews before purchasing the targa top from these people, that i never even ended up getting. I ended up buying from another corvette merchant and they did as I asked and sent the targa top with signature delivery to my house and had no issues. $1600 of my hard earned money tied up for a month while this incompetent company gave me the runaround. Stay away!

This company cannot complete the simplest of requests and their customer service team does not understand the meaning of customer service. I ordered the wrong part on a Friday evening and tried to stop it before the part shipped out Monday morning. Called them immediately at 9:00 AM their time and there answering service hung up on me due to "high volume of calls". That should have been my first clue. Tried back 10 minutes later got a live person and asked them to stop the original order as well as place the correct order. They told me they would try but they had to email their supplier. Called three more times that day only to find out according to them they could not stop the order. At this point, I believe this is how they make money, because there is no reason for what happened next. I followed their RMA rules and waited for them to send me an RMA authorization. It took abnormally long to get the RMA but I decided to send the part back anyway for a refund. I called 6 times over the next 3 months to make sure they had the part and that they were processing the request. I later found out, like others of us that have had difficulties with the company, Corvette Mods was in a dispute with their supplier. Why that should impact my return I do not know. Finally 3 months and 10+ phone calls after I made my order I received a refund... less the supposed shipping they paid to have my order shipped in the first place. So if your keeping track, I paid $80 for a part I didn't need (shipping was supposedly included at the time because it was part of a larger order) I then returned the item which cost $7 to ship back, and then they refunded me $66 because they had to pay shipping the first time. SMH
PS. I ordered a part from ZIP Corvette during this same time, it didn't work for my application and I returned it. From the time I returned it to the time I had a refund was 1 week, no RMA, no follow up phone calls, and a happy, satisfied customer. Which company should I use in the future?

I ordered a flannel cover for a 2018 Grand Sport. Delivery time was quick and the cover was a perfect fit. Excellent quality and price!

Fantastic! 100% satisfied with quality of merchandise and service provided. Top quality merchandise.