CopperChef

I was cooking a fried egg in Cooper chef 10 inch pan on medium heat, I was talking to my husband when I notice steam coming from the handle of the pan. Thank goodness I was looking because my hand would probably got brunt. I cut the heat off but the steam kept coming from the handle for another 3 mins. I called Cooper Chef to see if there was a recalled. I spoke to a superior in customer service who stated there was no recall. She asked where I purchased the pan, Target and how long ago did I buy the pan about 10 months and if I had my receipt, I do not save receipts. I can send the pan back and send them a money order for $6.99. Please be carefully because you may get burnt..

I am always seeking a more fat-free way to cook. The videos make these pans look like the best thing ever. Warning if you believe them and use metal or put these in the dishwasher they won't keep that non-stick and they do get scratches. Plus they look a lot bigger in the videos than they actually are. Especially the titan.

I received a pan for Christmas several years ago. It worked great for several years. All of a sudden it stopped being non-stick. I could not find the warranty anywhere on copper chef website so contacted them. Without rock solid proof of purchase there is no warranty.

Is there a problem with counterfeit copper chefs? I prefer companies with a no hassle warranty program.

Could be a five star rating with a better warranty.

My boyfriend buy the square casserole pan from copper chef with a promise to don't stick nothing we was watching all the videos on tv. And was a big mistake every time we cook something it's sticking on the pan we try cooking with no oil and try to cook with oil too but nothing works simply no good product. And after we cook it's too hard. To clean.
To wash it we leave the pan with water in hopping we can clean better after cook but no. Nothing works Is not easy even to clean too
For me is not a good product.

I just love them. Second time I got them. When they go bad I will buy another set. The only brand I love.

I can't believe you're still allowed to sell your garbage. I'm had my frying pan for 4 days and the food sticks and stains every time. Now I can't get it clean so I have to throw in away. GARBAGE!

I bought 2 different sets of this cookware about a year ago. Several of the pots did chip. I notified the company and sent pictures of the items. They refused to replace them because I lost the receipts. I was more than willing to send them the ones that were damaged. All I expected was for them to be replaced. So much for lifetime warranty.

Can't say anything good about product as I never got it... was "assaulted" by infomercial to purchase dozen products when I only wanted one... finally got disgusted and called back to cancel order. This was only an hour or two after I was placing the order. This was end of January. They sent order anyway and I brought it back to post office. Here it is in July and I haven't received my refund. In addition, they took another payment from my bank. You can't talk to anyone from US... they are all in Philippines, Hong Kong or such. Deceitful company!

Not only are the pans bad but the recipes are not worth the effort and they suck. "Eric's Italian Meatballs" smelled like wet grass that had just been mowed. I never knew what's supposed to be Italian marinara could ever smell like that. What a waste of food. I took one bite and it was bland. But the smell was so bad I just threw it all out. I've made better marinara and meatballs in my apartment after an evening at the bar in my college days with a jar of old world Rague spaghetti sauce doctored up. Don't waste your time or money. Just take your chances with google recipes and stick with store bought pans. Stay away!

I always use the plastic utensils but my Copper Chef pans are sticking bad. The company does not honor their warranty. How can they get by stating they last a lifetime or your money back guaranteed?
I would love to get my money back so I can get them replaced!