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Coolhorse has a rating of 4.8 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Coolhorse ranks 28th among Pets sites.
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I had an electrical problem with my living quarters trailer while in Amarillo. A trusted friend recommended me to Coolhorse. They took a look at my trailer immediately upon arrival, quickly diagnosed the problem, and had in fixed in a few minutes. It was a simple fix and they did not charge me. You can not find friendlier, more competent people anywhere. Angela at Coolhorse in now my new hero. Thanks to everyone there for their help and understanding. It will now be a must stop when I am in Amarillo. They deserve a lot more than 5 stars.
They sent a different item from what was on the website. On the website it shows the light to be green. They sent blue and when I called them they said they were out of green.
When I talked to them, they said they would refund my money but not my shipping charge on this order and I had to ship it back to them on my dollar. This is crap. Will not recommend this seller to anyone. This is not my fault. Bad seller. I will not do business with them again.
Hoodie was attractive, came in timely manner, with good service. Pleased with item, sizing, and availability. Will order in future from Coolhorse!
The deal I got on the classic equine saddle pad was amazing! And I had some questions about sizing which were handled quickly and professionally through the chat option. They made adjustments to my order through email which made it painless for me!
They offer so many different products! Ropes, horse tack and care products, beautiful clothing, jewelry and home decorations! Love to go in, or shop their website!
We have been buying our ropes and other products from CoolHorse for years. Always get excellent service.
Great service, good advice, prompt delivery. Good pricing. Would highly recommend to anyone. Live in New Zealand arrived here quickly.
The ladies on the chat line got my tracking number and I was able to track my package. Awesome service and prices. Ropes were $3 cheaper than other places.
I was on the hunt for a used Lariat for my friend for Christmas. She wanted one as a decoration. I found one on this site for far less than other sites. The whole site was very easy to navigate and the order process was seamless and painless. I will definitely order from here again if I am in need of items you carry.
I have purchased online and in-store. Also great customer service.
Have been really happy with the products
Received my order quickly. When it came the employees had wrote a note, along with a little treat and coupon packed inside. VERY Satisfied. Has that "small town/local business" feel.
Great company, quick shipping, very satisfied! Affordable and quality products for equine enthusiasts. I will certainly use them again!
Always Great Service and FAST delivery! Everything we have ordered from coolhorse has been of great quality! The prices are wonderful! And the shipments come quick! Appreciate y'all!
Very good product and very fast service. Customer support answered all my questions and helped select the product I needed
Everything we have ordered from coolhorse has been of great quality! The prices are wonderful! Shipping is reasonable! And the shipment come quick! Appreciate yall!
I buy from them quite often! Love all the specials you offer on leg gear! Anytime there is a special on leg gear count me in!
The only place we will ever order ropes from! They have a great selection of team ropes & very affordable prices!
Ordered my supplies on a Tuesday and received everything on Thursday. Didnt have any trouble ordering or receiving my supplies. Great place.