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Cool FramesReviews 1,491

4.1
How would you rate Cool Frames?
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Cool Frames Reviews Summary

Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.

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4,923 reviews
California
1 review
0 helpful votes
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Easy process, good value.
February 21, 2024
Updated review

Process was easy. Only issue was although I received an email saying they had shipped I never received a tracking number.
I am currently away from home working so I haven't actually been able to check out the order but my wife confirmed that it had arrived.

Date of experience: February 21, 2024

Super easy
January 25, 2024
Previous review

Super easy

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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It was so easy. The site was easy uploading the information. Delivery was fast.

Date of experience: February 21, 2024
Maine
1 review
0 helpful votes
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I got what I purchased.
February 21, 2024

I don't like the glasses, but you gave me exactly what I purchased. I probably won't buy online again. Too hard to tell how they will fit.

Date of experience: February 21, 2024
New York
1 review
0 helpful votes
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Great frames!
February 21, 2024

Easy and fast. Frames were exactly as described. Condition was brand new. Fast shipping. Had my lenses. Put in and I love them!

Date of experience: February 21, 2024
Kentucky
3 reviews
0 helpful votes
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Great service
February 21, 2024

I spoke to a nice man on the phone and he was very pleasant. Communication was excellent

Date of experience: February 21, 2024
Texas
1 review
0 helpful votes
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They are perfect! Arrived in great shape and fit to my old lenses.

Date of experience: February 20, 2024
Oregon
1 review
0 helpful votes
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Love my frames
February 20, 2024

Sadly the frames were not in stock so it took close to a month to get the frames.I was notified by phone call of the reason the frames were late. Frames were worth the wait! Thanks

Date of experience: February 20, 2024
Florida
1 review
0 helpful votes
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Great glasses at a great price!
February 20, 2024

The site was easy to navigate. I got a great price on a rare pair of sunglasses. Shipping was fast and the communication was outstanding.

Date of experience: February 20, 2024
District of Columbia
1 review
0 helpful votes
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Replaced sunglasses
February 20, 2024

I lost my magnetic sunglasses for my prescription glasses and they are perfect!

Date of experience: February 20, 2024
Colorado
1 review
0 helpful votes
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I ordered the wrong size
February 20, 2024
Updated review

I mistakenly ordered the wrong size frames for my lenses but they very quickly handled it and processed the New order and I received it within a very good time. Thank you

Date of experience: February 20, 2024

I ordered the wrong frames and got a very quick response...
February 6, 2024
Previous review

I ordered the wrong frames and got a very quick response from your very helpful staff. My new frames are on their way..

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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I love it… thank you
February 20, 2024

Easy, professional
My only regret is I did not know that I can order lenses from the company as well.
Now I have to go somewhere for lenses…

Date of experience: February 20, 2024
Texas
1 review
0 helpful votes
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Not what I ordered
March 1, 2024

They changed my order, the frames are too big for my face

Date of experience: February 20, 2024
New York
1 review
0 helpful votes
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Cool price, cool frames
February 20, 2024

Breath taking, bone chilling wonderful and spacious

Date of experience: February 20, 2024
Utah
1 review
0 helpful votes
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Great selection
February 19, 2024

Fast easy ordering. We have looked for glasses for my daughter for almost a year and a half. She's very picky she's a very tiny face and she wanted something different. And this company had a great selection that I have not seen anywhere else. We are very happy.

Date of experience: February 19, 2024
Florida
1 review
0 helpful votes
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Nice frames
February 19, 2024

Nice and affordable. Will purchase again from this company.

Date of experience: February 19, 2024
Missouri
1 review
0 helpful votes
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Thank you!
February 19, 2024

Efficient, good product. Happy with the experience.

Date of experience: February 19, 2024
Virginia
1 review
0 helpful votes
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Excellent!
February 19, 2024

Received the frames as expected. They are great. Thank you!

Date of experience: February 19, 2024
Ohio
1 review
0 helpful votes
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Great
February 19, 2024

They were the right prescriptions and they fit great and look good

Date of experience: February 19, 2024
Washington
1 review
0 helpful votes
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Happy customer
February 18, 2024

I had a great experience ordering glasses from Cool Frames. I easily found the exact frames I was looking for in the color I wanted, and the ordering process was simple and straightforward. My order arrived about 2 weeks later and they fit great. I couldn't be happier!

Date of experience: February 18, 2024
Florida
1 review
0 helpful votes
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Fast delivery
February 18, 2024

The product was exactly as it was described. Also, I was able to receive the lens fast

Date of experience: February 18, 2024

From the business

Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses


coolframes.com
Founded in 1997
Brooklyn, NY, United States