Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
Nice sunglasses excellent customer service 5 stars plus
Having an extra, extra wide head it's always annoying to find glasses. But I was finally able to find a pair that fits and the delivery time was great.
Love my Gucci frames i get lots of compliments thank you great fast shipping and accurate
I bought two frames for which my optometrist will provide lenses. I love the first pair but would like to return the second pair for a different frame before I get lenses. How can I do that
Made the order and didn't hear back at all until I made an effort to contact customer service which was not straightforward.
Took too long, didn't have a direct was of tracking order.
Nice and easy site to use if you have any question just call and they are very helpful
Easy and fast!
Thank you!
I would buy from here again.
I ordered mine from the UK as they were so much cheaper on Cool Frames. Arrived fairly quickly and was updated.
Only small niggle is that the glasses do not fit in the cases provided.
It took awhile but I got them. I'm not thrilled that it was slow but it's legit.
Slow shipping, frames darker then I preferred. I wanted red. On the picture it looks red, but these are burgundy wine colored. The lenses are great. I can see very well on them and they look great on me.
So far so good hope I dont get any international shipping fee surprises, thankyou
No real surprises, fair duties to pay but price of frames reasonable.
Would buy again thanks.
The selection and prices are great and ordering was very easy. The eyeglasses shipped quickly to my house.
I was so thankful to find Cool Frames as they carry the Nifties frames which I love. The optometrist in town wanted to charge me double what Cool Frames charged me for my designer frames and prescription! I will definitely use Cool Frames again and would recommend it to others as well. Thank you so much!
I ordered a pair of prada sunglasses and they arrived but they were a bit damaged. I contacted customer service and they replaced my pair with brand new ones.
The rep was very knowledgeable and helpful in finding the right glasses for me.
Easy to purchase. Quick delivery. Exactly what I ordered and cheaper than at the physician's office. I will order from here again. Thank you CoolFrames.
I received continuous communication throughout the process. My new glasses arrived in excellent condition, it was like seeing with new eyes. The frames are exactly as promised, high quality materials handled with care. I would order from Cool Frames again and recommend it.
My order was received quickly & correct. The frames I was looking for were discontinued but I was able to find them through Cool Frames.
Great service! Happy with my order. Purchased a couple of years ago. Needed an upgrade with thinner lens, do to my high script. Had no problem returning and having them replace my lens.
Answer: We do! You can find them here: https://www.coolframes.com/glasses/kate-spade-eyewear/bellamys-womens-designer-sunglasses.html
Answer: Online order
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses