Cool Frames Reviews Summary
Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
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Got these glasses because I had the same pair but the one I had were falling so I decided to get myself nee frames to replace my old ones and it's was an absolutely the greatest investment i've had this year. Thanks to Cool Frames for carrying my glasses in order to replace mine.
I'm blown away by the quality of these lenses and frames! I was nervous about ordering my prescription online but was pleasantly surprised.
The glasses took a while time to ship but they arrived within a few weeks from ordering.
I've ordered from your company a few times. I had an issue with delivery this time even though I paid for two day delivery. It set me back on travel as to I needed my glasses before I went out of town.
Found the specific hard to find frames here and they were able to provide a quote using my insurance fairly quickly unlike some of the other online stores.
These are my third purchase from you'll …I'll be back soon for another pair
Cool frame initially sent wrong frame but their customer service immediately started replacement processing, the new frame arrived in 2 days.
Needed a few pair of frames and couldn't find them because they were older. Glad I could find he frames and didn't have to go to the eye doctor for just frames.
5/5 great choice for glasses! Would highly recommend.
Y'all sent frames without lenses, had to send them back and took forever to get them back.
I found replacement frames to fix my favourite work glasses. So great - thank you
Great price, they were easy to order, love my new glasses.
Customer service was great and prices the best.Fast delivery
My experience was great great customer service. I had an issue with my address because of moving they fixed it with no problem and I would order again.
Had no trouble finding the frames I wanted on the website; prompt shipping; good price.
I had stepped on my glasses and broke them. I really didn't feel like pending $350.oo on new glasses so I went in a search to find the same exact frames so I can reuse the lenses. And this place was the only place that had the same exact frames. So I purchased the frames for only $130.oo and I just popped the lenses in and I had a new pair of glasses!
I live outside the country and this site is always my purchasing option. They don't disappoint me, neither with the delivery time nor with the product. Service is also great
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members