business logo of Cool Frames

Cool FramesReviews 1,491

4.1
How would you rate Cool Frames?
grey star
grey star
grey star
grey star
grey star

Cool Frames Reviews Summary

Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.

service
465
This company does not typically respond to reviews

Instant Feedback

4,923 reviews
New Jersey
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

Lots of fun shoping for frames as the selection is original and very high quality. The staff is friendly and very attentive. They make wonderful suggestions and give great feedback on style. I highly recommend the store. My glasses are beautiful with a perfect fit and i know they are unique.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
Follow D A.
Unfollow D A.
Send Message
Share Review
Report Review

Glad I Didn't Stop Looking
March 27, 2024

I found the frames I liked on a different site and had regular glasses made in my prescription. I contacted the company and asked if they could make me some sunglasses with these same frames and they said no. This set off my search and lucky for me I found Cool Frames. Bonus for me was the frames cost way less. I love my glasses. I will be back. Thanks.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
Follow Luca X.
Unfollow Luca X.
Send Message
Share Review
Report Review

Fantastic service
March 27, 2024

Easy to' use, Great Choice, super quality. Great experience

Date of experience: March 17, 2024
Tennessee
1 review
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Send Message
Share Review
Report Review

Freeway "crystal"
March 27, 2024

Lenses from another freeway 50-22-140 frame
Do not fit the crystal 50-22-140.
Not interchangeable!

Date of experience: March 17, 2024
Ohio
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Send Message
Share Review
Report Review

Cool Frames had the best price i could find on the frame/lenses i wanted. I was really impressed with how fast the turn-around was from order time to order delivery. Glasses came in a nice case with a Cool Frames microfiber cloth for cleaning. Thanks for the great service!

Date of experience: March 17, 2024
Maryland
1 review
0 helpful votes
Follow Pompon N.
Unfollow Pompon N.
Send Message
Share Review
Report Review

Package arrival
March 26, 2024

It was late than expected despite paying for a faster delivery.

Date of experience: March 16, 2024
California
1 review
0 helpful votes
Follow Corrina H.
Unfollow Corrina H.
Send Message
Share Review
Report Review

No commit
March 26, 2024

As of now, I'm satisfied with their service. I completed all requirements to get my new glasses.

Date of experience: March 16, 2024
Illinois
1 review
1 helpful vote
Follow Jesse K.
Unfollow Jesse K.
Send Message
Share Review
Report Review

I ordered a pair of Oakley Bisphaera sunglasses. Got them in a week, This was the best price by 25% anywhere. I would highly recommend to anyone and everyone. Thank you!

Date of experience: March 16, 2024
Massachusetts
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Send Message
Share Review
Report Review

Fast ordering and shipping
March 26, 2024

It was quick and easy to order the frames and I received them in about a week.

Date of experience: March 16, 2024
Florida
1 review
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Send Message
Share Review
Report Review

They are very light weight but tough. If they hold up under me they will hold up under anyone.

Date of experience: March 16, 2024
Georgia
1 review
0 helpful votes
Follow Susanne O.
Unfollow Susanne O.
Send Message
Share Review
Report Review

Cannot beat the Price!
March 26, 2024

Quick and easy ordering and delivery was Fast! Would definitely order again and again

Date of experience: March 16, 2024
New York
3 reviews
0 helpful votes
Follow Stacie T.
Unfollow Stacie T.
Send Message
Share Review
Report Review

Satisfied with purchase
March 25, 2024

Besides the two weeks wait well worth thank you.came right on time to getting prescription thank god.

Date of experience: March 15, 2024
West Virginia
2 reviews
0 helpful votes
Follow Ronnie P.
Unfollow Ronnie P.
Send Message
Share Review
Report Review

Nice selection of frames!
March 25, 2024
Updated review

Cool frames.com has a very good selection of frames!

Date of experience: March 15, 2024

Excellent selection of quality frames
February 21, 2024
Previous review

Excellent selection of quality frames.

Date of experience: February 21, 2024
Alabama
1 review
0 helpful votes
Follow Precious M.
Unfollow Precious M.
Send Message
Share Review
Report Review

Frames fit perfect
March 25, 2024

Delivery took a little longer then expected but frames fit perfect even though it took me a while to pop the demo lens out of them

Date of experience: March 15, 2024
Canada
1 review
0 helpful votes
Follow Etienne T.
Unfollow Etienne T.
Send Message
Share Review
Report Review

J'ai reçu le bon modèle, mais couleur brune au lieu de noire. Je n'ai pas fait de cas. Tout le reste était ok.

Date of experience: March 15, 2024
Texas
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Send Message
Share Review
Report Review

Cool frames had a good price on the frames I was seeking for my 2 kiddos. They arrived & I brought them into a local glasses shop where they put in the order for the lenses with my insurance. Worked out great. It was an extra step, but I was happy to take that when cool frames had the frames I desired for my kids.

Date of experience: March 14, 2024
GB
1 review
0 helpful votes
Follow louis A.
Unfollow louis A.
Send Message
Share Review
Report Review

Great!
March 24, 2024

Glasses were as expected, no problems. Easy to order, quick delivery.

Date of experience: March 14, 2024
Ohio
1 review
0 helpful votes
Follow chelsea X.
Unfollow chelsea X.
Send Message
Share Review
Report Review

Excellent
March 24, 2024

Very easy to look up and find same glasses my youngest had

Date of experience: March 14, 2024
Virginia
2 reviews
0 helpful votes
Follow Clemente E.
Unfollow Clemente E.
Send Message
Share Review
Report Review

Reliable and Safe
March 24, 2024

Although the delivery was not as fast as I would have wanted to, my frame came in great condition. The fitting is like it's custom made for me. So I just ordered another one and it's on the way.

Date of experience: March 14, 2024
Colorado
1 review
0 helpful votes
Follow Brooke A.
Unfollow Brooke A.
Send Message
Share Review
Report Review

Perfect!
March 23, 2024

I ordered frames and shortly after received an email that they would take a little longer and I wouldn't receive them for over a month. I was given the option to either A. Wait for them, B. Receive a discount on another color that would arrive sooner or C. Cancel my order all together. I chose to wait because I really liked the color I chose and it wasn't a big deal to wait a little longer. About 2 weeks later I got confirmation that they shipped and received them way earlier than expected! They are great quality and super lightweight and comfortable.

Date of experience: March 13, 2024

From the business

Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses


coolframes.com
Founded in 1997
Brooklyn, NY, United States