• Moonshine Eyewear

Moonshine Eyewear

Overview

Moonshine Eyewear has a rating of 4.86 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moonshine Eyewear most frequently mention great service. Moonshine Eyewear ranks 20th among Sunglasses sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Quality
    3
3
See all photos
How would you rate Moonshine Eyewear?
Top Positive Review

“So good I own 5 pairs, a hoody & a bumper sticker!”

Michelle S.
5/25/21

Love the Remix 2.0 glasses so much I'm now the proud owner of 5 pairs in different colourways! The new Marine Floating glasses are everything I'd expect from this amazing brand and more, lightweight, look fantastic and are perfect for watersports. I've fallen in many times wearing them and each time I surface, there they are waiting patiently for me. I always get lots of compliments wearing them and the customer service and delivery times are always excellent & I love the fact not only do my sunglasses look and perform amazingly, but they are environmentally friendly and I'm supporting a UK small business all at once.

Top Critical Review

“Poor product. Terrible customer service.”

Dale M.
7/16/21

Firstly the sunglasses arrive scratched. I contacted the company and David, the 'CEO' instructed me to return them for a replacement at my own cost which he assured me would be refunded. A week went by and no replacement arrived. After chasing this up, the cost of the glasses was refunded but not the postage. Several email communications later, I have had absolutely no joy in getting the postage refunded and I am £3.85 out of pocket with no sunglasses to show for it. David is now completely incommunicado which is a disgusting way to treat customers. I am so disappointed in the whole experience. I wanted to support a local, ethical company but this has completely backfired. I would avoid this company because if ever you have a problem with your purchase, the customer service simply is not there to put it right and you will be left with out of pocket and with a very bad taste in your mouth.

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user michelles2192
1 review
0 helpful votes
May 25th, 2021

Love the Remix 2.0 glasses so much I'm now the proud owner of 5 pairs in different colourways!

The new Marine Floating glasses are everything I'd expect from this amazing brand and more, lightweight, look fantastic and are perfect for watersports. I've fallen in many times wearing them and each time I surface, there they are waiting patiently for me.

I always get lots of compliments wearing them and the customer service and delivery times are always excellent & I love the fact not only do my sunglasses look and perform amazingly, but they are environmentally friendly and I'm supporting a UK small business all at once.

Thumbnail of user dalem460
1 review
0 helpful votes
July 16th, 2021

Firstly the sunglasses arrive scratched. I contacted the company and David, the 'CEO' instructed me to return them for a replacement at my own cost which he assured me would be refunded.

A week went by and no replacement arrived. After chasing this up, the cost of the glasses was refunded but not the postage. Several email communications later, I have had absolutely no joy in getting the postage refunded and I am £3.85 out of pocket with no sunglasses to show for it. David is now completely incommunicado which is a disgusting way to treat customers.

I am so disappointed in the whole experience. I wanted to support a local, ethical company but this has completely backfired. I would avoid this company because if ever you have a problem with your purchase, the customer service simply is not there to put it right and you will be left with out of pocket and with a very bad taste in your mouth.

Tip for consumers:
Do not purchase from Moonshine

Products used:
Oakly sunglasses from MandM

Service
Value
Shipping
Returns
Quality
Thumbnail of user richo59
1 review
0 helpful votes
October 7th, 2022

Ordered the project xxx glasses, was really happy with them, they're light, comfortable and are great at what they need to do.
Had an issue with them not long into owning them, contacted moonshine through their website and all my issues were resolved within a couple of weeks, great service.

Tip for consumers:
Any issues just contact through their website, be patient with replies I'm not sure how big the company is but they do get back to you when as soon as they can.

Products used:
Project xxx

Service
Value
Shipping
Quality
Thumbnail of user vdubm
1 review
1 helpful vote
February 4th, 2020

So the xxx sunnies are just amazing seem to turn everyday life into hd! Awesome quality and next day delivery. Can't rate moonshine higher enough

Thumbnail of user alanm324
1 review
2 helpful votes
February 10th, 2019

I have had my Moonshine Sunnies a while now and I am totally over the moon with them!
I have the "Re-Mix Second Life - All Black" they are light, very comfortable and look fantastic and are made from 100% recycled plastics including the packaging, with 400Uv Protection fusion Lens which gives us fantastic protection for our eyes.

Being an eco-friendly company to me that makes "Moonshine Eye wear" stand out from the crowd and a great step forward in helping our environment!
*** Highly Recommended ***

Thumbnail of user johnm3228
1 review
0 helpful votes
August 25th, 2019

Bought the ReMix 2.0 grey primarily for running and they have exceeded all my expectations. Very light (you hardly know they're on) and crucially no bounce' unlike some I've previously used. Having used them for a 2 hour plus run today I can honestly say these are THE most comfortable sunnies I've ever had, and I'm very critical about such things. And it doesn't stop at using them for running as they look always look cool. Like to think I'm helping the environment too.

Thumbnail of user anua14
1 review
0 helpful votes
April 12th, 2019
Verified purchase

I discovered these cool sunglasses on Instagram. The no-frills site was easy to use and the ordering process for the two pairs awesome sunglasses made of second life plastic was simple. Delivery was free, yay. The products arrived promptly, great service. I've worn my since for SUP and my partner loves hers, too. I like the ecological aspect and the fact that the sunglasses have been designed with sports in mind, both functional and stylish. The price point is an added bonus. Would definitely buy a floating glasses retainer, if you offered them, too!

Thumbnail of user nigelm47
1 review
3 helpful votes
May 11th, 2019
Verified purchase

Have been a fan of Oakley glassware for year, now converted! Great quality, cool design, spot on service and fully support recycling of plastic! Keep the good work up! Looking forward to many sunny day ahead!

Thumbnail of user sarahe188
1 review
0 helpful votes
April 28th, 2019
Verified purchase

The sunglasses are superb.
I had a query about my order and customer services got back to me within hours, great service, thanks

Thumbnail of user eliw30
1 review
1 helpful vote
February 3rd, 2019
Verified purchase

Quick delivery, nice glasses, shame that the arms on the frame are very wide so the glasses are loose on my face.

Thumbnail of user jonathanh237
1 review
1 helpful vote
February 10th, 2019
Verified purchase

Perfect top notch quality, and helping use unwanted plastic too!
The lenses are fantastic, really comfortable and a great range of colours

Thumbnail of user michaelh1330
1 review
1 helpful vote
April 23rd, 2019
Verified purchase

Great company- really care about the customer. High quality product and quick delivery. Responded very quickly via email when I had a query with the product and went above and beyond to provide assistance. Will definitely be shopping with them again in the future.

Thumbnail of user fionar32
1 review
0 helpful votes
April 27th, 2019
Verified purchase

I have looked for a long time for sunglasses to run in. These are perfect! Lightweight, comfortable and don't bounce. Like them so much I ordered more.

Thumbnail of user sarahm831
1 review
0 helpful votes
April 4th, 2019
Verified purchase

I've been admiring this brand on Instagram for a while now and recently purchased two pairs. They're great quality, lightweight and comfortable but best of all they look sooo good on! I'll definitely be buying more

Thumbnail of user mrsm117
1 review
1 helpful vote
March 9th, 2019
Verified purchase

Loving my new sunnies from Moonshine. Well priced, comfortable, look great and quick delivery. A fab brand with great company ethics.

Thumbnail of user tessab18
1 review
0 helpful votes
August 13th, 2019
Verified purchase

Highly recommend Moonshine Eyewear. Excellent service arriving in the post the next day, great product light weight & comfortable. Now I can SUP & do my bit for the environment.

Thumbnail of user sashac22
1 review
1 helpful vote
March 25th, 2019
Verified purchase

Spoilt for choice with a great range of shades. When I did finally choose they arrived quick, in time for this weekend's sunshine!
Great service and love my new shades!

Thumbnail of user andyl173
1 review
0 helpful votes
March 13th, 2019

As a Oakley to Remix convert i didnt think they could get any better, that was until project xXx. Great comfy frame for my fat head and awesome lenses, with a free gift as well. Keep up the good work guys, you are making a great difference to the sunnies market.

Thumbnail of user lisaj329
1 review
1 helpful vote
March 23rd, 2019
Verified purchase

Site caught my eye, modern funky shots, sunglasses came really well packaged straight away
Think concept is brilliant, will be shopping again.

Thumbnail of user chrisc943
1 review
1 helpful vote
May 7th, 2019
Verified purchase

Happy with the purchase. Very good quality sunglasses for a reasonable price.
The delivery was quick and efficiant.

Thumbnail of user petec73
1 review
1 helpful vote
February 2nd, 2019

I've just received my new limited edition moonshine fatstick remix 2.0, WOW they look and feel amazing. Well made and sturdy. I can't waut to get out on my mellow yellow SUP now and show em off. Thanks to Sean rayner for hooking me up and Dave too. #yourstodiscover

Thumbnail of user lesleyr33
1 review
0 helpful votes
August 4th, 2019
Verified purchase

Having purchased sunglasses and T-shirt's from Moonshine Eyewear, I can honestly say I'm delighted with all my purchases, amazing sunglasses - especially to use when Paddleboarding! High quality, great lenses and recycled plastic too! T-shirts are also fantastic quality and a great fit. In a word - Amazing!

Thumbnail of user richs140
1 review
0 helpful votes
September 27th, 2019

Requesting refund. Will review score based on customer experience. Expected better quality overall from the glasses

Thumbnail of user davidh1336
David H. – Moonshine Eyewear Rep

We offered to refund your return postage costs as we do with any return.
Rest assured, the quality of our products is exceptional as stated by the vast majority of our excellent Moonshine customers.

Thumbnail of user seanc240
1 review
0 helpful votes
May 20th, 2019
Verified purchase

Ordered on a Sunday evening was with me Tuesday morning was kept informed by text and email with what was happening. Turned up packaged securely and neatly. Wearing them makes me realise what shoddy sunglasses I had been getting! Highly recommend!

Thumbnail of user steveh876
1 review
0 helpful votes
June 11th, 2019
Verified purchase

This is my 2nd pair of Moonshine sunglasses. Both are excellent quality, very comfortable and look great. Recycled plastic too

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Thumbnail of user davidh1336
David H.

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