Cool Frames Reviews Summary
Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
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I couldn't find frames for my son anywhere. These were a specific brand and size that was unique. Cool frames that them, at a great price and with a discount code. Shipping didn't take long and we are so glad that we found a place that was willing to sell these to us personally without being an optical shop. Thank you!
I love these Flexon frames and the price was good value. Service response from Cool Frames was excellent.
Great price product was as expected new original product.
It was easy to find exactly what I was looking for. Plus, they called the next day to make sure I was okay with an unusually long shipping time due to the country of origin. Received notifications of shipment and delivery - both well within the estimated window.
Great price. They were a third of what they cost at the eye dr
The glasses are nice but I'm seeing waves so? I can't wear them.
I had issues with my lenses but they were ironed out instantly
This will be my 6th pair of designer glasses ordered form Coolframes. I
have yet to be disappointed!
I requested a price match and did not get it. My package was also delivered very late.
Been using this website for a long time and have purchased many glasses, at least six to seven pairs. Always excellent work.
Easy and satisfying, timely delivery, and excellent service.
Customer service quick to respond, excellent prices and had my frames in stock when no one else did
Had never ordered glasses online before. I knew the frame I wanted and they had it. Very pleased with complete transaction.
Tamra was great with all my questions and helping me with my insurance. I haven't had insurance in a long time so all her help helped me finalize my purchase.
I will be ordering for my family from here as well.
I love Cool Frames; this website and the customer service has been great. Whenever, I have an issue they are prompt to respond and processing and shipping is great. I've ordered eyeglasses before from other sites but none compared to the price, deals, and great customer service provided by Cool Frames.
Frames are awesome and fit perfect. The only issue I had was that shipping took awhile. Otherwise everything else was wonderful. I would recommend getting frame from Cool Frames.
Everything went as you could expect. I received my frames in good condition for a decent price.
Ordering was easy. Glasses are perfect. Don't expect Amazon fast delivery. They do have to send prescriptions in to make. Leave yourself 3 weeks time to get.
I'm happy so far, I received the wrong glasses and they solve that problem really quickly. Now I'm definitely recommending cool frames to all my friends.
Item as described and shipping was excellent. Would recommend.
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members