Cool Frames Reviews Summary
Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
Instant Feedback
I order my frames online, they came within a reasonable time. Exactly as I wanted.
The transaction was smooth and the product is of good condition. Didn't regret buying from this shop.
Had a concern but it was rectified quickly. Great service!
While shopping frames, it is easy to see sizes i need due to large Melon
Fast service. Great Prices! Shipping was on time and the glasses arrived in great shape.
Over a week from order to shipping. No communication in between. I had the same problem on the first frames I ordered. Both times I initiated the communication and surprise, they shipped the next day
Quick, straightforward, great value, prompt customer service
The prescription glasses are very good, other then taking longer for delivery, due to the out of stock frames and understandable I will buy again.
Happened to break my favorite pair of glasses. Ordered on this website and came in 2 weeks for a good price! Thank you
My order was successful and I love my frames…. Will refer and have
This was the first time I'd ordered glasses from an online retailer/site and I was pleasantly surprised! Excellent service, fast shipping and correct/great product!
This was my first time buying glasses online and the measurements from the site were right on, I love them! I need petite frames and they had a great selection, I can imagine buying more soon. Everything was all well packed too! I used standard shipping and it took about three weeks from the order date. Overall I am really satisfied!
Luckily, I was able to find the frames I was looking for, that weren't available on other sites. Ordering was easy. Will purchase other frames from Cool Frames in the future.
Wish I had a few more statuses early on in the process but overall very satisfied. Couldn't believe they fit perfectly right out of the box.
Thank you for the easy online ordering. Excellent product.
Not very many frames look good on my face. I like a minimalist style with little metal blocking my peripheral vision. The glasses I found at my optometrist were too expensive. When I found that cool frames carried them for less than half the cost, was overjoyed! They do a wonderful job on the lenses too.
Would purchase from Cool Frames again. Easy purchase. No issues.
My prescription wasn't quite right so have sent them back to be adjusted. Have you received them yet?
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members