Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
I don't usually write reviews but I felt like this deserves it. Overall great experience, but figuring out tracking for the order was a little difficult - as a suggestion, maybe try to make it more accessible? Showing up at my door was a surprise due to this; but, it came in a sturdy little box and came with a surprise free contact storage container. This is the only site that carries contacts with my DIA and BC, and they come at a great price. Easy to order, reasonable shipping.
All is fine. I don't intend to add at least 50 characters
Fast and easy. Good pricing with coupons. Site is easy to navigate.
Good experience with Contact Lens King. Fast shipping.
Everything about Contact Lens King was easy - finding my lenses and uploading my prescription was a breeze!
Great experience. They keep my info on file for easy reordering at very affordable prices!
Nice. Quick. And of excellence. I enjoyed my shopping experience with you. It was fast affordable and your team even called me.
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Beware the hidden fees! $14.99 a box is actually $45 a box after they add in their "disservice fee" I tried to do a legitimate shopping comparison across 6 sites with a loaded shopping cart of the same 2 items. Wouldn't have bought them here if I had know. This charge did NOT appear in my total before I hit the submit button. First and last order with these guys
HI Tracy. We do apologize for the processing fee. Unfortunately it is something we have put in place to help offset any overhead cost we may incur due to advertising, it is a percentage of the box pricing. We do mention the fee on the product page under the pricing, as well as broken down in the cart.
Best prices I have found online with no hidden fees :)
Like, tacking on 100 extra dollars to grab boxes seems unnecessary.
Quick shipper. That is what is most important because Idk if the lens not being round is their fault or fault of production. Going to start saving and sending back.
HI Mary. We do apologize if you have had any trouble with your lenses. Unfortunately we do not produce the lens, we do order them direct from the manufacture and each lens is made individually so imperfections do happen. If you have any trouble with the lens please reach out to customer service either phone, 1-800-352-0255 or email customerservice@contactlensking.com for further assistance.
Easy check out, very fast delivery. I am very pleased with the company and always buy my lenses here
I did itsup at top of page/They don't fit all fuzzy when u put them in scratching my eye I've went thru 3 pairs and I got them like 2 weeks.
HI Amber. We do apologize if you have had any trouble with your recent order. Please reach out to customer service by phone, 1-800-352-0255 or email customerservice@contactlensking.com for further assistance.
Easy to order. Repeat customer. Great service, very pleased
Your processing fees are outrageous
Great store, lowest price out there. I'm happy. Is it 50 characters yet.
Pleasant all around, fair prices for typically a pricy product. Shipping prices tend to be high tho.
Everything was fine, just didn't receive a shipping confirmation for a few days which made me unsure if the order went through
HI Fred. We do apologize for that, we did need to order the product prior to shipment which did take 3 business days to come in. Once the order did ship we sent the confirmation with your tracking details.
Great buy. Affordable and fast shipping. Will order again.
Site is very user friendly, easy to place our new order and attach the script. Far better prices than all the other ones I looked at. Will use them again and would recommend
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
HI Monica. Thank you the review, we appreciate the feedback and will forward this the appropriate departments to be looked into further.