Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
Maybe could have been a little faster with processing my order. It took several days, which is a little unusual for online stores.
It was effortless to place my order. And my order was processed in a timely manner
Always great and timely. Thank you very much. Jackie Frederick
Very pleased with the experience. Website is easy to use.
HI Shelly. Thank you for your feedback, we do appreciate you taking the time to complete to complete our review.
Great prices and customer service. Repeat customer.
Website was a little tricky for reorder with new prescription.
HI Jason. We do apologize if you had any trouble submitting a new order. Unfortunately if your script has changed it would not be considered a reorder, you would need to start shopping or go to the home and select the brand you need then enter in the perimeters to add to the cart.
So Easy to order no problems and great prices. Thank you so much!
Very happy with great service.
Very professional service
Great service; I was amazed how fast they delivered the contacts.
Good service. A but finicky with my existing prescription and had to get a new one to order new contacts, but in the end I was happy with the service. Admittedly, I was disappointed to see almost $100 added to my order in additional charges. I read the disclaimer explaining that "everyone else is doing it", but just because others are superfluously inflating prices, doesn't mean CLK needs to. If you chose a reasonable added cost that made you profitable, without simply trying to match others, people would flock to your service. That said, you were the same or slightly lower than your competitors in price and the service was fine. Will certainly consider using you again.
My experience was easy. I placed my order, the order arrived in a timely manner.
Good product, easy to order, quick delivery. I will order from Contact Lens King again
Great, Customer service was excellent. Staff was very helpful.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
HI Katherine. We do apologize, unfortunately we did not have you lens is stock and did need to order that with the manufacture. It typically takes 1-3 business days to receive most lenses in before we are able to ship the product out.