Contact Lenses Canada
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Contact Lenses Canada

How would you rate Contact Lenses Canada?
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Canada
1 review
2 helpful votes
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Fraud, DONT BUY!
March 21, 2021

I bought $ 300 worth of contact lenses in February 2021. I haven't received my package, 1 month later. They still haven't refund me. The worst company. Customer service does not help. Nightmare. Never buy from their site. Fraud.

Date of experience: March 21, 2021
Vanessa P.
1 review
0 helpful votes
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The lines don't quite add up where you enter the cyl, axis, etc., from the mobile website. It was a little confusing at first. Otherwise best price I could find online! And free shipping which is fantastic!

Date of experience: March 17, 2018
Kim J.
7 reviews
0 helpful votes
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Only allowing for one coupon per order and having free shipping as a code instead of it being automatically applied even after a purchase of over 150 dollars renders all other promotions on the site useless.

Date of experience: March 18, 2016
Ms F.
1 review
0 helpful votes
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Very good, but pricey
June 29, 2017

Very good, but pricey. Prescription contacts are a necessity to correct vision and when you don't have health benefits providing corrective contacts for teens can be expensive however, I do find them cheaper than glasses.

Date of experience: June 29, 2017
Shelley R.
4 reviews
0 helpful votes
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1st experience shopping here
December 10, 2016

1st experience shopping here. Crossing my fingers all goes as well as the easy online ordering.
Update: received my contacts in less than 2 weeks. Just what I ordered.
Haven't tried them, as they're a gift for my older child.
Impressed with the order process, ease of use and unbelievable fast shipping.
Would definitely order again, but probably a different color

Date of experience: December 10, 2016
Alyssa C.
1 review
0 helpful votes
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Website is very user friendly
April 29, 2017

Website is very user friendly. Prices are considerably lower than purchasing contacts through optometrist with added bonus of specials via e-mail. We have never had an issue in the years we have being purchasing Contact Lenses Canada.

Date of experience: April 29, 2017
Tamara L.
1 review
0 helpful votes
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Paid extra for fed ex priority overnight shipping and didn't receive my parcel until 8 business days later. Contacted customer service; they contacted me through phone after I sent at 4 email messages. Was unable to talk through phone due to work related issues. But was very unsatisfied with the shipping.

Date of experience: September 15, 2015
JSM S.
1 review
0 helpful votes
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Fast delivery and best prices
March 3, 2017

Fast delivery and best prices. I have been shopping with Contact Lenses Canada for awhile now for all my contact needs...even referred them to a few family and friends. Very pleased with the Pure HD Coloured contacts. I have dark brown asian eyes and have tried numerous colours from this contact line and all look subtly natural. My last order had one box that was an incorrect Rx, but immediately after I notified their customer service, the issue was remedied the same day. Will continue to order from this site!

Date of experience: March 3, 2017
Yvon R.
1 review
0 helpful votes
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Easy to order and site was fast
January 17, 2018

Easy to order and site was fast. I just wish there was a bigger selection in different brands for lens that would have no UV protection because we need to get the whole spectrum from the sun especially us who live in the north.

Date of experience: January 17, 2018
Richard P.
1 review
0 helpful votes
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Fast and easy transaction but you should write in your add, when the customer will have the chance to enter le reduction code because it is a bit confusing since we enter this code after entering the payment method.

Date of experience: February 20, 2016
Susan W.
18 reviews
0 helpful votes
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Disappointed that you said there were no hidden fees, no taxes, etc. and then you added an "insurance fee" and didn't mention it until I reached the final submission of the order. When I do comparison shopping, your site was the best, but then after shipping and insurance...no difference. Also, why do you only have negative sphere choices in the pure vision prescription colours?

Date of experience: July 7, 2015
Michelle A.
18 reviews
0 helpful votes
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I have ordered contacts online from several different companies over the past years - they have always offered a free shipping coupon or $ off coupon - especially on a first time order - I could not find any coupons for your site that would work for my order.

Date of experience: November 28, 2015
KCan W.
1 review
0 helpful votes
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Good price and large selection
October 3, 2018

Good price and large selection. Easy to navigate site. You offer discount deals regularly. I upgraded my shipping and it arrived within the time stated. I have been using this site for a few years now and will continue to do so.

Date of experience: October 3, 2018
Stefanie H.
1 review
0 helpful votes
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Just found this site today for the first time, and I will return. My normal site no longer carried my brand in my new prescription strength, which ended up being a good thing because Contact Lenses Canada beat their pricing. Pulled up a few more site, and these folks still out priced them all and had my right prescription.

Date of experience: June 25, 2018
Tim P.
7 reviews
0 helpful votes
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I've been fully satisfied with orders I've placed in the past and this most recent one was equally satisfactory. I got exactly what I ordered, delivered a day earlier than promised - what else could you ask for? Free shipping? I got that too (they happened to have a special one day offer when I was placing my order). Bravo!

Date of experience: November 18, 2017
Amanda D.
12 reviews
0 helpful votes
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Like the shipping options
October 30, 2017

Like the shipping options. Not very happy that the price of the product (Halloween contacts) has increased 3 times in the last 3 days. From buy 2 get 1 free, to $9.99 each, to now $25/pair. Small consolation of 'discounted' UPS overnight shipping. I personally despise UPS but it is the best of the choices provided. Not really willing to rely on the 3-6 day Canada Post time frame. Hopefully the product makes up for it!

Date of experience: October 30, 2017
Katherine N.
11 reviews
0 helpful votes
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Wearing contact lens for over 30 years never try other brand before. I read about good comment about this product. Price is expensive but I find this "Dailies Total 1 " so gentle, easy to wear. I would recommend if someone looking for a one day use contact lens. Excellent product.

Date of experience: September 22, 2015
Robyn V.
3 reviews
0 helpful votes
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I have always ordered my contacts right from my eye doctor because ordering them online has always just sketched me out. After seeing the prices on your site for the exact same lenses I get I decided to give it a shot and I am so glad I did. I am very happy with the price, the delivery was faster than I expected, and the product is just what I wanted. Definitely getting them on here from now on.

Date of experience: November 5, 2017
Alison C.
4 reviews
0 helpful votes
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Ordering is easy; delivery is fast
March 19, 2015

Ordering is easy; delivery is fast. Would like to have a better discount even when ordering a smaller amount. Prices have gone up and are getting close to what I would pay with my optometrist. But nothing beats the convenience of ordering online and having it delivered to your door in a few days!

Date of experience: March 19, 2015
Philip M.
1 review
0 helpful votes
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Canada Post delivered my lenses to an empty flower pot. They certified that delivery had been made. They sat in the rain overnight. Then they recovered the box on Tuesday and dried it out. Delivery was made on Wednesday. The carton is a wreck but, happily, the lenses stayed dry and appear to be okay. I recommend that you find an alternate delivery solution. With such pathetic service, Canada Post is sure to be out of business in a year. And to think that they are planning to strike for more money!

Date of experience: September 14, 2018

Overview

Contact Lenses Canada has a rating of 3.8 stars from 2,345 reviews, indicating that most customers are generally satisfied with their purchases. Contact Lenses Canada ranks 88th among Contact Lenses sites.

service
3
value
3
shipping
3
returns
3
quality
3

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12,094 reviews