Contact Lenses Canada
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Contact Lenses Canada

How would you rate Contact Lenses Canada?
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Stephen T.
1 review
0 helpful votes
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It was a bit confusing when I pay via PayPal, but still had to go back into the site to place the order.
The delivery was super fast and I will definitely recommend that to family and friends!
Thank you for the exceptional speedy service.

Date of experience: October 21, 2017
Adeline Z.
2 reviews
0 helpful votes
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Much cheaper and quicker than the other online canadian company I used to buy contact lenses from in the past. Very glad I found your website on Google! I will definitely come back when I need to resupply and recommend you to family and friends.

Date of experience: October 12, 2017
Jeffrey S.
14 reviews
0 helpful votes
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Why can't everything be done on one or two pages instead of an order going page after page after page after page. Went to my acct and got stuck there. Had to back arrow to get out during order. Just have us answer questions on one or two pages. Simplify the ordering process. Easy to lose your place... Love the delivery time. You never have let me down.
Over-all, very happy with your service.

Date of experience: August 6, 2018
Carolyn M.
1 review
0 helpful votes
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Love this site!
April 18, 2016

Love this site! My daughter now wears contacts and she is a typical teenager and lets me know at the last minute that she doesn't have many left, so it is wonderful that we can order and get the contacts in time!

Date of experience: April 18, 2016
Jen L.
4 reviews
0 helpful votes
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Overall, the experience was great
April 14, 2015

Overall, the experience was great. Easy to order, paid with PayPal (which I liked), and the order arrived pretty quickly.

My only concern is with the expiry date on the lenses. I bough enough of a supply for (approx) two years, and one eye is a mix of 2016 and 2017 expiry dates, and the other eye all will expire in 2016. I did a little research on the safety of lenses (still sealed) once past the expiry date, and the research is mixed.

I believe that the manufacturer is discontinuing these lenses (so I understand you might not have anything with a later date), but I am considering contacting someone there to see if I can send back at least some of the boxes to exchange for a later date. I ordered as much as I did in case it might be the last batch I can ever get for these particular lenses...!

Date of experience: April 14, 2015
Tony v.
1 review
0 helpful votes
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Great, but I did not like that I had to re-register because the password did reset but could not be used. Tried several times. There should be information how long it can be, and what type of characters can be included for the Password. Bad security you have. I should be able to use a 64 bit password with ANY character.

Date of experience: February 20, 2017
Kevin L.
13 reviews
0 helpful votes
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As a regular contact lens wearer, I would simply like to get the best price from a vendor, not have to search who has what price at the time. This time, your site was less, but then an insurance cost... still a bit of a savings but a bit of a surprise.

I haven't had the chance to open the lens box so hope the quality is quality - two additional freeebie drops were included... which will not be used, but thanks.

Date of experience: February 6, 2018
Diane W.
6 reviews
0 helpful votes
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A little apprehensive since I have never ordered this type of product online. Excited to see if they are the same as what is available from optometrist.
They are exactly what I would have received at the eye doctor's for a fraction of the price. Very satisfied!

Date of experience: December 18, 2017
Neal Q.
2 reviews
0 helpful votes
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Just found this site, excited to see if it delivers!
One problem, I ordered $119 in contacts and applied the code, and it said it was going to take 10$ off, but it didn't...I ordered cheaper contacts, you might want to look into that.

Date of experience: March 10, 2015
camille L.
1 review
0 helpful votes
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Unclear advertising
October 10, 2015

Unclear advertising. Next time I will use another company that offers more savings, such as contactsexpress.ca. I was mistaken that free shipping was included with discount when using promotion coupon. Should state clearly in advertisment that free shipping is not included

Date of experience: October 10, 2015
Shelley X.
3 reviews
0 helpful votes
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Service was fast and product was as requested. I was disappointed that I could only use one coupon code. I thought I would be able to have free shipping and save $15 because of the total dollar value of my order.

Date of experience: July 1, 2016
Lonnie J.
4 reviews
0 helpful votes
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Everything was very straight-forward, easy to use! The only negative was not being able to edit the quantity on the edit tab-I had remove all entries, rather than change quantity to "1" from "2", and then re-enter my script info again.

Date of experience: April 25, 2017
RON G.
1 review
0 helpful votes
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Very good service
January 5, 2017

Very good service. My only complaint was regarding the last order. Canada Post left the order in my Community mailbox and it was quite cold outside, so I assume that the lens solution and lens could freeze if it had been left there for a few days. I thought it was going to be delivered to my door.

Date of experience: January 5, 2017
Gail L.
1 review
0 helpful votes
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Fast and easy
May 21, 2015

Fast and easy. I am a returning customer. I have ordered from you many times and I don't know why I had to registrar as a new customer. Also you always have free shipping over100.00. What was so special about Mothers Day. I did not get any discount. Same price each time.

Date of experience: May 21, 2015
Charles P.
1 review
0 helpful votes
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Although competitive, I can't say that the prices are substantially lower when buying from CLC compared to my local eyewear shop (at least for the type of lenses I use). However the process is quick and easy which compensates a bit.

Date of experience: January 14, 2016
Roberta I.
2 reviews
0 helpful votes
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I was pleased with the ordering experience and the price. Although my contact lenses were a special order due to the type of prescription, the lenses were received within 2 weeks, which is a quick turnaround. The order was traceable through Canada Post, so I knew exactly when I would receive it. I will be ordering from Contact Lenses Canada again.

Date of experience: May 19, 2017
Udo S.
1 review
0 helpful votes
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Fast and easy ordering process
April 19, 2015

Fast and easy ordering process. However, not satisfied with Canada Post as their delivery notification showed they were delivered but actually were not. They were NOT dropped off in my mail box in the apartment building but in another tenant's mail box and I did not get them until someone actually looked at the address label and brought them to my suite the next day.

Date of experience: April 19, 2015
Laurence T.
1 review
0 helpful votes
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I purchased a 1-year supply of these lenses a year ago from Costco during a special promotion. I loved the lenses and the price. Your product is the identical set of lenses, and they only cost $4.00 more than what I paid last year. The wait time was about the same but a little shorter. Very satisfied.

Date of experience: September 29, 2017
Lance Y.
3 reviews
0 helpful votes
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Easy to checkout, site had my previous address and shipping information, but the Fast RE-ORDER section did not list any of my previous orders! I had to go back and find an old invoice to compare. Slightly inconvenient.

Also for some reason I didn't receive an email copy of my invoice this time?

Date of experience: October 10, 2015
Kimberly M.
16 reviews
0 helpful votes
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Be great if you could get positive power prescription for Halloween contact lenses. If you did I'd order from you every year! Quick delivery!
However I haven't tried on the lenses yet to comment on the quality

Date of experience: October 29, 2016

Overview

Contact Lenses Canada has a rating of 3.8 stars from 2,345 reviews, indicating that most customers are generally satisfied with their purchases. Contact Lenses Canada ranks 88th among Contact Lenses sites.

service
3
value
3
shipping
3
returns
3
quality
3

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12,094 reviews