ConciousBox

I clicked one star because they don't have an option for Zero! Same complaints as the others... I purchased a 3 month subscription through Amazon Local. The products they send are junk in my opinion... a few tea bags, strange powdered supplements, a recycled newspaper pencil, etc! Some of the products actually are labeled, "free sample - not for resale," so they look like samples that this company acquired and are now selling! I've tried to log in to my "account" to cancel the "subscription" that they automatically renew to no avail. They have not replied to my requests to "reset" my password to get into my account. I haven't been able to find a working phone number just like the others. I sent an e-mail to them demanding to have them stop the "subscription" and putting them on notice that my credit card will reject any attempt to charge to my account. Whew, quite a rant, but very frustrating when dealing with this type of company. My advice is, don't be fooled!

Not only is the customer service bad (and that's putting it kindly), but they are completely unable to handle an honest review on their public page. After posting an honest review of the nightmare customer service (or lack there of) and my extreme disappointment, my post was deleted within minutes. It's amazing how prompt Conscious Box is to clean up the complaints on their page yet they are unable to response to an e-mail within a week (actually, it may take longer. I've sent two e-mails over a week ago and have yet to hear anything back). No tracking information or box have been sent to me, despite having ordered it on the 9th of May. I wish I had done more research into this company before committing to a subscription. Any company that doesn't list a phone number should probably raise a huge flag. For more honest reviews, read the other posts on this page (they're all similar complaints) or go to the Better Business Bureau website and look up this company.

Reading these reviews, I wish I had done so sooner. Like others mentioned, definitely do not sign up if you're vegan. My first box had two non-vegan items in it, it took forever to get a response, they sent me a new box with samples of things I'll probably never use, and they sent me an "extra" box to make up for the first one... well that box was the exact same as the first one. You think after all of these complaints they could get their stuff together. If I ever decide to do this type of thing again, I'll go back to VeganCuts. I was told today via email that I will be refunded for 11 boxes within the next few days so I'll be checking my bank account!

Saw this on Amazon Local. Conscious Box sounded like a nice company sending healthy products, so I ordered a $10.00 voucher. When I got to their website, it said "CREDIT CARD NUMBER REQUIRED." Well, no--I assumed I had already paid for my merchandise. This deal has "SCAM" written all over it. I contacted Amazon and they refunded my $10.00. Amazon is awesome. End of transaction. As a company, Conscious Box has no CONSCIENCE. They're stupid, too. They lost my goodwill and that of many other potential customers. I see this outfit folding their tent in a year or so.

**First of all, I gave one star, because no stars was not possible as an option!

What a scam! I signed up for three months trial, so I could see if I would be interest in their products, the box takes very long time to arrive (they do not provide a tracking number, or do not even bother to send an email letting you know they shipped out your items). I went online to see why I haven't received my 3rd and final box, they stated that they had sent it, and it took another 20 days and a threat of disputing charges in order to receive the box. The products itself are ok, many of them repeated from the previous month. I decide to cancel my subscription, I contact customer service by email, over FIVE TIMES (there is no number to reach them by the way), they still did not clarify whether they cancel my order or not. Also, I had order one of the items from the box, on Sept 27th, today is Oct 29th and I still have not receive it! Do not bother with this company! No customer service at all!

I wish I'd never signed up for Conscious Box through Amazon Local. I was going to sign up for the 6 month deal, but they were "sold out" and only had the 1 month or 3 month deal left. So, I ordered the 3 month. A few days later, the 6 month deal reappeared for purchase. I emailed the company and explained that I had wanted the 6 month deal and was there any way I could pay additional to get it. It took them over a week to respond, and they said "no." Their website is very confusing. It says that boxes are sent out on the 15th or so, but when you first get to their website it says that the next box will be sent on the 29th. Huh? I think something is wrong with their website today since I cannot even sign in to find out if my first box was shipped. I never received an email stating that it was, in fact, shipped, like other businesses do. I wish that I had seen these bad reviews before I purchased the "deal." It doesn't sound like much of a deal after all.

Although some of the samples that I received I actually enjoyed, I feel like it's a complete ripoff since they are truly the samples that I would get for free from the companies directly. I signed up for a discounted version through Living Social then I was automatically billed for another 3 MONTH subscription. I contacted them before any of the 3 boxes shipped and they took forever to respond only to tell me that it works like a magazine subscription and once it has been billed, I cannot be refunded. I'm going to dispute with my credit card company and see if I can at least be refunded for the 2 boxes (overpriced might I add) that I haven't received yet.

KEEP YOUR MONEY! NOT WORTH IT! I tried out this company after buying a livingsocial deal. There was only one full sized item in the premium box. The rest of the items are samples that companies would otherwise give away for free. My box had about 11 items ( I would say worth about $3 maybe. And that's being generous) and was missing 2 of the items listed on the site. They should offer and option to customize boxes- for example, I received a sample of pet vitamins (2 pills) but I dont have any pets. The generic product survey on their site even asked what "I" thought about the vitamins. One sample from this particular company was a joke - It was a 2inch x 2inch swatch of fabric. What the heck can I do with this?@!?

While this is a great idea, it is extremely poorly executed. I signed up for the vegan Taster box, and the first box I received contained two items that were not vegan. I emailed customer service and it took two weeks for them to reply -- and then they gave me 400 points on my account, which I feel is not really a satisfactory resolution to the problem that half of my box was not what I ordered. The second box had a bunch of useless stuff in it -- eczema skin cream (uhh... not even something they ask about when you first sign up), anti-aging cream (pretty sure they ask your age when you sign up, as part of the "tailoring" process, and I am 27), and a repeat of last month's box.

Additionally, the first box had no shipping notification (or tracking info) and I got the second box the same day as I received the "Your box is on the way" email, making it pretty useless.

I wanted to like this service... I really did. But the poor customer service and shoddy execution do not make it worth my money.

ETA: I'm pretty sure they also give out your email to related companies... I was just going through my email, and saw a couple for other subscription boxes. Legitimate companies that do this sort of thing make it clear that it is a related promotion and give you the option to unsubscribe. Not with Conscious Box... There is nothing on their website about signing up for promotional emails or what not.