I purchased some dermalogica products from them. When I received my order several of the items boxes were beat up and they looked like they had been laying around for a while. Some of the items smelled bad, not like how I usually receive it when I buy it from my dermatologist. Worst of all when I tried to return it, they said they would charge a 25% restocking fee! I was so upset I told them that the products were defective but they wouldnt waive the fee. I kept the products because it wasnt worth it to return it to them. I called Dermalogica to find out what their return policy was, and I asked them about completeskincare.net and was told that they are not an authorized seller of their products! I couldnt believe it. I then did some digging around and found they do this with their other skin care brands, look here: http://www.skinmedica.com/authenticity - don't buy from them unless you want stale products.
I have read the review below and had to write a review myself about complete skin care because I don't agree at all with what I read. I have been purchasing from complete skin care for 5 years now and I wouldn't consider buying from anyone else. Everything that I purchase is always in perfect condition and the product is always very fresh. And if I purchase something that I didn't care for they issue me a refund no questions asked. Me and my friends just love complete skin care and the prices are amazing!
This website is awesome I got my product instantly and they were very sweet to me! Go and buy from them! I wouldn't lie!
What I'd like to admit is th shipping. It was really fast. And teh products they offer aren't expensive. They're affordable.
I've ordered several times and had great products from Skincenuitals (sp?). I don't know... was I lucky or was the other girl just UNlucky?
Answer: No we are not the same store as skincare solutions. We have been around since 2005 and haven't heard of them.
Answer: The reviews are mixed. While I had a good experience, it was a straight-forward order of a product I knew and didn't need to return anything. I would approach this with care, and only order products you are confident about. I would also call them for an initial chat if you are unsure. Use a credit card with insurance. Place a small order and see how it goes. And report back!
Answer: Complete Skin Care is associated with a doctors office. They have several people who answer the phones and I have found they are very helpful with answering all my questions
Complete Skin Care has a rating of 3.7 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Complete Skin Care most frequently mention and customer service. Complete Skin Care ranks 38th among Skin Care sites.