I placed an order for 3 tops and 1 dress. I placed the order on Sept 3 and didn't receive anything until the 24th. The shipment was 1 of the 3 shirts I ordered and upon opening the package I found a shirt that was 2 sizes smaller than the size I actually ordered. I'm not sure they even looked at my order or at the size of the shirt! I've been through 1 month of emails back and forth trying to resolve this. I was charged $20.99 for the top and they will only refund $12.84 claiming that I got a discount and it is minus the shipping which was free! I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN! I now have to pay return postage just to get back some of my money. It comes from China and isn't the best quality. Don't be fooled by the cute pictures. NOT WORTH THE MONEY OR HASSLE!
DO NOT ORDER FROM THIS COMPANY! We ordered a sweater for an ugly sweater party in November and it didn't show up until the middle of January. Oh, and it wasn't even the sweater we ordered! It was a super long brown cardigan thing. We are just hoping for our money back at this point.
Do not order from this website! It is a scam and the worst clothes ever! You don't even get your full order NOR the clothes are not anything like the images you see. Quality is extremely poor. DO NOT PURCHASE FROM THIS WEBSITE.
I saw an advertisement on Facebook and thought It would be safe. The clothes looked so nice don't be deceived they are a SCAM! After placing my order I did not receive email confirmation so I got suspicious and started checking the company out and found out they were a scam. I then went online to try to cancel payment, these people are quick to take your money. Since it was clothes that I thought I'd purchased I have to wait at least five days to give them time to ship it before I can formally disputed it with my bank. They recommended cancelling my debit card which I did because they said if they have your number they can try to take small amount every month from your account hoping that you do not notice and the next day I get an international pos fee vis 0801 HK for $3.94. I know it's from them because it was starlink technology Hong Kong HK. The bank said that this transaction was trying to go through the day we canceled the card and it actually did go through with the money I thought I bought clothes with. I have also tried to do back on their website to see if there's an order that I placed it says the email cannot be found. I have learned my lesson not to even trust advertisements on Facebook especially because the last time I had bought a pair of shoes from an advertisement on Facebook and I did get them but they were the cheapest shoes from China. Buyer Beware!
I ordered 2 dresses and an over shirt November 2019. I didn't receive the order until January 20th. Their tracking system was useless and the items I received weren't even close to the items I received! I'm unable reach them to return the items. I wish I would have done a search for reviews before I purchased anything! RUN AWAY FROM THIS SCAM COMPANY!
I just ordered from this site on December 27th. Now the site is down. Spent $85.00. I should have read the reviews first. I am trying to cancel my order.
I ORDERED TWO COATS IN DECEMBER 2019 FROM THIS SO CALLED COMPANY, AND HAVE NOT RECEIVED ANY THE COATS NOT EVEN A RESPONSE. THEY ARE THEIVES. I WISH I KNEW HOW TO FILE A CLAIM, AND EXPOSED THEM FOR THE CROOKS THEY REALLY ARE..
I baught a winter coat 2 months ago, I emailed them asking where my order is, they replied no worries it will be sent, that was a month ago, i emailed them again saying to cancel my order by the time they decide to send it winter will be over and to cancel my order and give me my money back and when i sent that email it came back that address cannot be found, please do not order from these China scammers, thought about turning them into BBB but that won't help any so i decided not too, I'll just make sure when i order online next it won't have anything do do with China
I was thinking about ordering, until i saw a photo on their website that is OBVIOUSLY from another (reputable) company. How do you get these ads and scams removed?
'm very unhappy the way you're handling this issue regarding the 2 dresses I ordered on 10/13.1. You sent me a dress that I didn't order or want. You tried (toled me to keep the dress & give me discount of 30% off my order). The dress you sent was not a dress I would wear & is not my size.
2. We had many emails going back and forth. All I wanted was to get what I ordered.
3. You sent one of the dresses I ordered and the dress you sent doesn't fit I cant get my arms in the sleeves. I only received 1 of the 2 i order. The dress you sent doesn't fit correctly.
4. Now I feel you are ignoring me. I cant imagine you have many repeat costumers if this is the way you treat them,
5. Since lp you can't fill my order with clothes that fit right or give me what I ordered I would like a full refund of $60.69.
If you can't fill my whole order with clothes that are made correctly, I want a refund of $60.69.
If you are going to try and fix this, I will be happy to order other clothes in that amount or my money back $60.69.
If you wish not to do any thing, I will be happy to put this and all the other emails on your website.
Part 1 -I spent $106 for 3 items on 3 Sept and after 60 days they had not arrived and I started to complain. I kept getting these 'cut and paste' replies asking me to wait 5-10 days. Then they sent the 'cut and paste' to accept $4 (? For $106 sale).
Part 2 - One dress finally arrived and two other items have not, it's been almost 3 months. The dress was cheap and nasty, absolute rubbish and they charged me $50 for this. I asked to return it several times and they kept sending those irritating 'cut and paste' offers for $4 compensation. I kept saying now. Finally after 16 days the emails changed to... it's too late you had 14 days to return the item. HaHaHa
Part 3 - PayPal (with whom I've been dealing for decades) has FAILED to support me in getting a refund. They kept sending me to the American Fraud Site and I'm in Australia - I told them that 5 times!
Finally, THEY said I hadn't replied and sided with scumbag sellers. I had replied 15 times which they just ignored.
Yes I finally went to ACCC but I'm not holding my breath.
So who stops these scumbag sellers?
I BOUGHT A SWEATER AN A DRESS.ON THE NOV 1 STILL NOTHIN FROM THEM I WANTED MY DRESS REFUNDED BUT THEY TOLD ME TO PICK A NOTHER AN GET 10% OFF THE SWEATER WAS 3995 AN THE DRESS WAS 3950 THEY TOLD ME THAT IT WAS GOJN TO BE MAILED OUT NOVEMBER 15 IT WOULD TAKE 3 8 SHIPPING DAY'S now i see that they HAVE A NOTHER WEB SITE freshidear oh yes with the same something has to be done with these me sweater's an clothing from comfyfree?
I placed a $134 order today. Had minor issues with the checkout procedure, had to enter my card info twice. Then the site said DO NOT HONOR... yikes!
Since I entered everything twice I thought perhaps my account was charged twice and the 2nd swipe would not have gone through because there wasn't another $134 left in the account.
I waited for a confirmation email, and while I was waiting I decided to do what I should have done first and read the reviews... OMG! I freaked out... not only was I gonna be scammed for $134, but possibly twice!
Immediately called my bank to try to kill my card in time before the charge[s] were applied... Happy to find out my bank refused the charge because it was from a foreign country. This is the 2nd time my bank has saved me from foreign scammers. So the DO NOT HONOR notification was a good thing in the end... My bank says this charge attempt was from a bank in Poland. For those of you who have already been burned I am so sorry, but good luck. Recovering from this scam will be tough!
They never delivered my goods and when i went back on the site it does not exist! I even paid for faster shipping!
Tried to cancel order. Never received anything. My Citibank card stuck up for them. Between Citibank and comfy free I lost 139.96
I ordered two winter coats haven't received anything they are a scammer don't trust anything from Asia you will get ripped off
Ordered months ago and have not received anything or a response to where my order is now I'm still trying to get my money back! SCAM
Impossible to cancel your order. Just Scam firm. After purchase, they won't answer on your emails. Terrible experience.
Time to SHUT THEM DOWN FACEBOOK PAGE? NEEDS TO TAKE THEM OFF? IVE THREATENED THEM WITH A LAWYER AND THEY SENT ME THIS IN CHINA LANGUAGE OF MY REFUND TIME AND STILL HAVEN'T SEEN IT YET? OF 76.49
Took my money but never received any merchandise. Try multiple times to contact but to ko avail. One big scam operation!
Answer: Comfyfree is a scam. They post beautiful pics of dresses at a price that's too good to be true, because it is: TOO GOOD TO BE TRUE. Beware, do not order from them.
Answer: Dispute it with your credit card or bank however you paid for it
Comfyfree has a rating of 1.1 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfyfree most frequently mention customer service, poor quality and wrong size. Comfyfree ranks 1923rd among Women's Clothing sites.