From the business
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.4 stars from 3,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
Instant Feedback
Delivery was fast, Very professional, The whole process was a stress-free.
I ordered the Limestone white sideboard for my new kitchen and am using it as a Coffee bar! I initially emailed the company about holding this piece while our house was being built. They were very accommodating in allowing the piece to be held for a few weeks. The piece of furniture is A+ quality furniture and was delivered with the most care from the freight company! They brought it into the house placed it where it belonged and made sure it was in damaged and we were happy with it before leaving! I am so very happy with my purchase!
Good. It was delivered on time and in good shape. Delivery guys were great.
I placed an order for a dining table and an ottoman. The table arrived much quicker than expected and the delivery team brought it into my home and set it all up for me. They were so polite, professional, and quick! The table is absolutely GORGEOUS! It's so unique and really a quality item - we've gotten countless compliments on it in the short time we've had it! The ottoman was out of stock for a bit but Coleman kept me updated with estimated back in stock dates and tracking once it shipped. Anyone I spoke to and dealt with from Coleman and their partners have been friendly, professional, knowledgeable, and all around amazing! 10/10 would most DEFINITELY shop at Coleman again and recommend them to everyone!
Due to credit card circumstances ended up mistakenly ordering 2. Once we realized our error it was apparently too late to cancel one of chairs without paying a penalty. Tsk, Tsk.
I spoke with the customer rep and she made the purchasing process so smooth and easy. Within a week I had my item delivered, which i haveabsolutely no regrets about purchasing. The quality and price is unmatched.
It was so quick and easy looking forward to my purchase
Ordering the Loveseat to its delivery went very smoothly. The delivery schedule was adhered to very well, no delays. Communication was excellent at the time of delivery and white glove delivery went off very well. I will not hesitate to buy from this vendor if another opportunity arises.
My Phone call with the agent convinced me to do the purchase
I live on the 1st floor and they refused to help me move it upstairs. You should ask in advance in which floor I live. You said it will be delivered to my front door but it was not. They left it on the street and I didn't find anybody to help me carry it. It was very bad delivery experience.
Hello Osama
Thank you for your feedback, and we’re sorry to hear about your delivery experience.
To clarify, the product you ordered is delivered to the entrance of your home or building, as noted in the email we sent on May 12. We understand how the wording can be confusing, and we regret any frustration this caused.
Unfortunately, standard delivery does not include carrying items inside or up stairs unless the order qualifies for white-glove service. That said, we appreciate your feedback and will continue working on making our delivery information clearer.
Please don’t hesitate to reach out if there’s anything we can do to assist further.
The Coleman Furniture team
I love the tables I purchased- and the service was excellent.
Easy to use and nice to get a coupon.
Maximus Black and Natural Concrete Outdoor Nesting End Table are more beautiful than pictured. Heavy and perfect, modern, clean lines. Shipping took awhile but good communications from Copeland.
Love the product. Would have liked more transparent communication rather than me having to contact customer support, but all worked out.
Great experiment from choosing the item to the people delivering the furniture.
The furniture is very beautiful, classy and sturdy. The delivery was smooth. Delivery guys took care of the furniture, place dit with extra care and ensured everything is fine. They were very punctual, polite and fantastic at their work.
Happy with the price for the quality.
Smooth process of ordering
Delivery was smooth and the buffet is gorgeous - I love it! Communication was done well, too.
Really fast delivery. They even contact you to follow up to see if you have any problems with their items. Great customer service very pleased with the product.
We are happy with the quality and style of the furniture. It goes well in our room. The delivery guys were fantastic. The white glove treatment was amazing. The only problem I have is the communication on when my items shift was very few and far between so made me nervous I wasn't sure about your website. And it felt like it took too long. But I know supply chain stuff is an issue right now, so that is probably why but more communication would have been better to settle my nerves. But definitely great quality Furniture comfortable functional. Everything was good no issues or problems there and overall would recommend using your website for ordering again
The movers were so efficient! The white glove service was beyond expectations.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jill,
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your new dining table and ottoman and that the delivery experience exceeded expectations. We also appreciate your patience while waiting for the ottoman and are glad our team was able to keep you updated throughout the process. We look forward to helping you again in the future.
The Coleman Furniture team