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Coleman FurnitureReviews 3,614

4.4

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
727
value
383
shipping
390
quality
360
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12,874 reviews

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New Jersey
1 review
1 helpful vote
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Great!
July 25, 2017

We had a great experience. Not sure why others were not happy, but everything was perfect for us. I ordered the Door Chest by Greensburg. Came exactly how I wanted it and was available for delivery earlier than expected. The delivery was a good experience as well. Everything was perfect!

Date of experience: July 25, 2017
Dale G.
6 reviews
0 helpful votes
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This is my first time so I can't really gauge broadly but so far we are very happy with the items and sevice received. Making the purchase and navigating the website was easy enough and I think most folks can figure it out.

Date of experience: July 25, 2017
Abella B.
1 review
0 helpful votes
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I've been pleased each time I've bought something from Coleman. I'm not a frequent on line shopper but when the price differences is this drastic I go online to purchase.

Date of experience: July 25, 2017
Jil Z.
1 review
0 helpful votes
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Large product variety coupled with excellent prices and it made for an easy decision.

Date of experience: July 21, 2017
Nathalie G.
1 review
0 helpful votes
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Great site and great customer service when I needed it.

Date of experience: July 21, 2017
Daniel M.
1 review
0 helpful votes
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A section of products priced well and they run seasonal sales pretty often.

Date of experience: July 20, 2017
Sandy I.
2 reviews
0 helpful votes
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Truly beautiful furniture
July 20, 2017

Truly beautiful furniture. I'm super happy to have found it all.

Date of experience: July 20, 2017
Carrie V.
2 reviews
0 helpful votes
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Maxine is a great salesperson and is patient, helpful and informative.

Date of experience: July 20, 2017
Sandra S.
1 review
0 helpful votes
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What we wanted unfortunately was not available. When we decided on an alternative set we called first and confirm it was available. We still were told it would be a 3 week wait for shipping but we did get it in the time frame promised.

Date of experience: July 19, 2017
Dillon E.
2 reviews
0 helpful votes
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Everything went eficiently with our order
July 17, 2017

Everything went eficiently with our order.

Date of experience: July 17, 2017
Willson R.
1 review
0 helpful votes
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Fast shipping and oh my what a nice sofa
July 14, 2017

Fast shipping and oh my what a nice sofa. I would recommend to anyone willing to listen.

Date of experience: July 14, 2017
Martine U.
1 review
0 helpful votes
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The product arrived without damage because it was well packaged. The only other time I had ordered furniture online it was for a desk and the box had come torn and the table scratched. That one was through staples and they were good about getting me a refund. In this case I happy to report no issues.

Date of experience: July 14, 2017
Jeena E.
1 review
0 helpful votes
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Absolutely wonderful assembly service team
July 14, 2017

Absolutely wonderful assembly service team. Thrilled we stumbled upon your site!

Date of experience: July 14, 2017
Roger K.
16 reviews
0 helpful votes
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My girlfriend actually spotted the item that she knew I was in the market for. Got it for good price and quality exceeds my expectations at this price. Free shipping is nice as I like the price transparency it affords.

Date of experience: July 14, 2017
Alabama
1 review
0 helpful votes
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My husband and I were a bit nervous ordering from Coleman furniture after reading the reviews, and how many negative reviews there were. We even tried to find the sectional we wanted through other furniture stores with no luck. After lots of discussion we decided to order from Coleman and hope for the best. (Which made us nervous buying an expensive leather sectional...)

We custom ordered the sectional adding additional pieces to make it larger and "u" shaped in our living room. The next day my husband talked to customer service through their online chat support. We found that our furniture was not in stock and they were going to have to order it in, and that it could take up to 4-6 weeks before they received it, inspected it, and shipped it to us. We were ok with that - especially since we knew up front.

Only about 3 weeks later we got an email from Coleman saying they had received our sectional and that it was on the way to us. We were very excited to get it earlier than expected. When it was delivered to my house I made sure to inspect every piece as it was getting installed. (I had read a lot of complaints from people receiving damaged furniture) The furniture was beautiful. I checked the leather for scratches and found none, and the legs of the couch we perfect as well. The people who did the delivery and set up were very polite and helpful. I am 100% happy with our order and experience with Coleman Furniture!

Date of experience: July 13, 2017
Donnay T.
1 review
0 helpful votes
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Our new tov dining chairs were functional, beautiful and unique. I was happy that the sales gal suggested it to me.

Date of experience: July 13, 2017
Nicole J.
16 reviews
0 helpful votes
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Our barstools were peeling so we knwe it was time to change them up. We have a retro built in bar and needed something similar to fit the style. I found that there were very few options on the market. Once I found one I liked I was googling to find more information on it and was surprised to find it much cheaper
Online than in the local shop.

Date of experience: July 13, 2017
Tuckner F.
1 review
0 helpful votes
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The desk is spacious with enough room to store all my papers, envelopes and pens. It looks regal and i love the finish.

Date of experience: July 13, 2017
Sara B.
13 reviews
0 helpful votes
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I highly recommend this online store to others.

Date of experience: July 12, 2017
Florida
1 review
1 helpful vote
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I never thought buying furniture online would be so easy! Was easy, fast & smooth! Would highly recommend!

Date of experience: July 12, 2017