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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.4 stars from 3,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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We had a great experience. Not sure why others were not happy, but everything was perfect for us. I ordered the Door Chest by Greensburg. Came exactly how I wanted it and was available for delivery earlier than expected. The delivery was a good experience as well. Everything was perfect!
This is my first time so I can't really gauge broadly but so far we are very happy with the items and sevice received. Making the purchase and navigating the website was easy enough and I think most folks can figure it out.
I've been pleased each time I've bought something from Coleman. I'm not a frequent on line shopper but when the price differences is this drastic I go online to purchase.
Large product variety coupled with excellent prices and it made for an easy decision.
Great site and great customer service when I needed it.
A section of products priced well and they run seasonal sales pretty often.
Truly beautiful furniture. I'm super happy to have found it all.
Maxine is a great salesperson and is patient, helpful and informative.
What we wanted unfortunately was not available. When we decided on an alternative set we called first and confirm it was available. We still were told it would be a 3 week wait for shipping but we did get it in the time frame promised.
Everything went eficiently with our order.
Fast shipping and oh my what a nice sofa. I would recommend to anyone willing to listen.
The product arrived without damage because it was well packaged. The only other time I had ordered furniture online it was for a desk and the box had come torn and the table scratched. That one was through staples and they were good about getting me a refund. In this case I happy to report no issues.
Absolutely wonderful assembly service team. Thrilled we stumbled upon your site!
My girlfriend actually spotted the item that she knew I was in the market for. Got it for good price and quality exceeds my expectations at this price. Free shipping is nice as I like the price transparency it affords.
My husband and I were a bit nervous ordering from Coleman furniture after reading the reviews, and how many negative reviews there were. We even tried to find the sectional we wanted through other furniture stores with no luck. After lots of discussion we decided to order from Coleman and hope for the best. (Which made us nervous buying an expensive leather sectional...)
We custom ordered the sectional adding additional pieces to make it larger and "u" shaped in our living room. The next day my husband talked to customer service through their online chat support. We found that our furniture was not in stock and they were going to have to order it in, and that it could take up to 4-6 weeks before they received it, inspected it, and shipped it to us. We were ok with that - especially since we knew up front.
Only about 3 weeks later we got an email from Coleman saying they had received our sectional and that it was on the way to us. We were very excited to get it earlier than expected. When it was delivered to my house I made sure to inspect every piece as it was getting installed. (I had read a lot of complaints from people receiving damaged furniture) The furniture was beautiful. I checked the leather for scratches and found none, and the legs of the couch we perfect as well. The people who did the delivery and set up were very polite and helpful. I am 100% happy with our order and experience with Coleman Furniture!
Our new tov dining chairs were functional, beautiful and unique. I was happy that the sales gal suggested it to me.
Our barstools were peeling so we knwe it was time to change them up. We have a retro built in bar and needed something similar to fit the style. I found that there were very few options on the market. Once I found one I liked I was googling to find more information on it and was surprised to find it much cheaper
Online than in the local shop.
The desk is spacious with enough room to store all my papers, envelopes and pens. It looks regal and i love the finish.
I highly recommend this online store to others.
I never thought buying furniture online would be so easy! Was easy, fast & smooth! Would highly recommend!
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!