• Clothing Shop Online

Clothing Shop Online

Overview

Clothing Shop Online has a rating of 2.51 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Clothing Shop Online most frequently mention customer service, credit card, and business days problems. Clothing Shop Online ranks 192nd among Wholesale Clothing sites.

  • Service
    29
  • Value
    29
  • Shipping
    30
  • Returns
    20
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5
26
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I HAD 3 CUSTOMER SERVICE REPS TELL ME THEY HAVE NO INFORMATION ON WHAT IS GOING ON WITH MY ORDER.
How would you rate Clothing Shop Online?
Top Positive Review

“Good prices and Fast Shipping”

Gina T.
3/22/24

I am so happy that I found this place! The prices are good and the shipping is fast! There are no minimum quantities and they also have free shipping after $60 and discounts for bulk!

Top Critical Review

“Crooks, scammers, retail rapists”

jolynn R.
3/12/24

Negative zero stsrs. This company. They are scamming crooks. Inferior quality crap quality. Zero customer service. BUYER BEWARE! They take your money, send absolute crap products that shrinks and will do absolutely NOTHING about it. RETAIL RAPISTS. BUY ELSEWHERE. These are crooks and scammers

Reviews (109)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (41)
Thumbnail of user cnlogsdon88
1 review
1 helpful vote
August 7th, 2023

I have ordered product on multiple occasions, each time has been excellent. Super fast shipping and superb communication. Will definitely continue to order from you.

Tip for consumers:
My items were shipped faster than promised, with email updates. Excellent communication and shipping.

Products used:
Shirts, can coozies and hoodies.

Service
Value
Shipping
Quality
Thumbnail of user jolynnr4
3 reviews
2 helpful votes
March 12th, 2024
• Updated review

Negative zero stsrs. This company. They are scamming crooks. Inferior quality crap quality. Zero customer service. BUYER BEWARE! They take your money, send absolute crap products that shrinks and will do absolutely NOTHING about it. RETAIL RAPISTS. BUY ELSEWHERE. These are crooks and scammers

Tip for consumers:
Shop with a. Legitimate retailer

Products used:
None, the item was crap and unusable after laundering

Service
Value
Shipping
Returns
Quality
Poor communication from company
September 7th, 2020
• Previous review

I emailed them after my purchase with a compliment and a few concerns about quality. They have not responded which is poor business at best. If you need them to back up what they sell. Don't hold your breath! They have my money and I have their inferior products

Thumbnail of user gw287
1 review
1 helpful vote
October 12th, 2023

Ordered for cargoes and got torn smelly kids Jeans

Total fraud firm please avoid. They ship via Amazon to seem authentic. Beware!

Tip for consumers:
Fraud firm beware

Thumbnail of user alfredov80
1 review
7 helpful votes
May 18th, 2023
Verified purchase

I've only bought caps and V necks so far. Everything has been true to size, good quality and shipping has been punctual. It's not easy for this reviewer to trust web based companies but this one has been great so far! I'm certainly going to continue buying clothes from them. Thanks!

Thumbnail of user sopan.mazire
1 review
0 helpful votes
November 4th, 2023

Ordered shirts but still not showing shipping details
My order no.TS*******.
Please confirm me and my order

Products used:
Not sure, still not addressing my order details

Service
Value
Shipping
Thumbnail of user austinh416
1 review
0 helpful votes
April 28th, 2023
Verified purchase

Shirts shrink in the wash when they said they didn't. I've got a lot of skin tight shirts. The colors are also get a bit brighter (color softer?) than I tend to wear.

Thumbnail of user joyc474
1 review
2 helpful votes
June 28th, 2023

Sizes run a little smaller so order next size baby clothes I order next size just to give gifting and I DIY things make it my own no issues with things I'm doing

Tip for consumers:
Keep sales going and posted and I did not know what was sold out how you can tell .. like Large , Extra large how they compare to USA DESIGNED CLOTHES ?? Large seems to disappear what would USA 18 woman’s be ? No charts

Products used:
TShirts V line /butcher apron /long sleeves onesies 2

Service
Value
Shipping
Quality
Thumbnail of user kimc1656
1 review
1 helpful vote
September 30th, 2022

This company Emailed me tracking over a week ago. Package still doesn't show tracking only showing that they Created a label. Called to get a valid tracking number and some information on my package. They said I would have a wait 2 weeks before they could do anything or ship another package out. I run a business also, I can not make my customer wait 2 weeks, plus the time it takes them to ship another package out. I will not be ordering from this company again.

Tip for consumers:
If you need something quickly don't use Clothing Shop. It will be 3 weeks before I get my items, When it would normally take 2-3 business days.

Products used:
I haven't received my items yet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lainea
2 reviews
0 helpful votes
December 15th, 2020

The item was great but the size chart they give is way off. I ordered a medium using the chart and it was way too big. Wanted an exchange but all I get is an automated email reply saying they will get back with me, which never happens. Walmart gave a me ticket to start return but it is so small you need a magnified glass to read it. Will see if Fed Ex can help get it sent back. CRAZY! All I want now is my money back cause if the small won't fit I will have to do this again.

Thumbnail of user benitap12
1 review
0 helpful votes
December 2nd, 2020

When you place order they give a great delivery date to entice the purchase, which I now find is a fabrication. I have questions about the order and on the 5th cell to a voice-mail response and no response to my emails (their alternate option) I realize no ones hone and now now wonder if I'll ever get my items.

Thumbnail of user laurac1453
1 review
5 helpful votes
February 16th, 2021

I never write reviews, but this place has me extremely heated because I've been waiting 6 WEEKS for them to return my money. I've contacted them multiple times and I keep getting the same run-around, Covid-19.
If you don't have any issues with them I suppose they might be okay, but if you have a problem don't expect it to be solved, especially where money is concerned.
Save yourself the frustration and go somewhere else, anywhere else.

Tip for consumers:
The hoodie sweatshirts run EXTREMELY large, like 2 sizes bigger than normal!

Products used:
Hooded sweatshirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user bills591
14 reviews
20 helpful votes
July 2nd, 2023

I tried to order off this as a Capitalone shopper saving 7%. Come to find out everybody is offered 7% off. I plugged in all my info then the site stops the transaction saying they couldn't verify something or other while your credit card got dinged anyway.
Lots of these obscure shops doing that.
Cheap clothing items.

Thumbnail of user dancer4ever
1 review
5 helpful votes
June 8th, 2023
Verified purchase

Ordered hoodie blanks for a dance team. Got all the sized I ordered for a great price. No wholesale license needed.

Products used:
Independent Trading Company Hoodies

Value
Shipping
Thumbnail of user jasonh1072
1 review
4 helpful votes
February 28th, 2021

Perfect experience. I read a lot of reviews that had me nervous but they created a shipping label the same day. I received my packages at a discount, on time, and they were of good quality. I wanted to make sure I shared my good experience because there are so many negative ones posted.

Tip for consumers:
Their coupon codes are available everywhere and I found there shipping tool visualization informative and entertaining keep up the good work

Products used:
Russell athletic quarter inch zip up dry fit workout shirts

Value
Shipping
Quality
Thumbnail of user rogerc862
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Very well. When I asked questions the response was quick and correct. From order to my door was very quick and complete

Thumbnail of user c.m9
1 review
0 helpful votes
August 18th, 2022

I was looking for a specific brand and style of t-shirt. I found them at ClothingShopOnline. So, yeah, you always take a bit of a risk shopping at a site you've never shopped before. But the shirts were on sale for $3 to $5 each. That's a great value. I ordered a bunch of these and another style. Received them within days of ordering. Quality is perfect. These aren't one-offs or factory rejects at all. I have washed and worn them and they are great! I ordered a handful of ball caps as well. I will shop here again.

Thumbnail of user nathanj128
1 review
10 helpful votes
February 28th, 2021
Verified purchase

Great selection of premium quality products at competitive rates, reasonable shipping costs and incredibly fast turn around. I got the hat I ordered in standard post 11am the day after I ordered it; and I ordered in the afternoon. I legitimately had to stop and think how much time had passed because I thought I missed a day of my life.

Thumbnail of user alani118
1 review
1 helpful vote
June 16th, 2022

I always wash cotton clothes once before wearing... in this case it was 3 tee shirts (for men).
When I took them out of the dryer, there were 3 holes in one of them and 1 hole in another. The third was ok...
When I called the ClothingShopOnline they told me once an item was washed they would not accept a return.
Well, the holes didn't appear until items were washed (we followed the directions for washing).
Never will order from them again... never!

Thumbnail of user jamesc3945
1 review
3 helpful votes
August 21st, 2021

We ordered 39 tee shirts 2 were damaged and I was told they will not replace. What the heck kind of business are these people running? Carlos is the po person in charge of customer service issues. Unfortunately this guy is rude and extremely unhelpful. I tried several times to remedy this issue but Xarlos would not help at all. Stay away from this company they are horrible.
I have all my paperwork with dates and items bought from these crooks.

Tip for consumers:
Be extra careful when ordering from this company, they will not help you with any issues at all. It's not worth the trouble. All the one star reviews were correct.n

Products used:
39 tee shirts. Two are damaged and Carlis refused to help.

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjamind248
1 review
3 helpful votes
March 6th, 2022

Hope you get a good product. I got a shirt with a manufacturing flaw and tried to notify them immediately, multiple attempts. They never replied until after the return deadline had passed.
I was warned but thought it wouldn't happen to me.
My bad, will never order from them again. Many places online have their same exact products. Don't shop here.

Tip for consumers:
Buy it somewhere else.

Products used:
Shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user naomis134
1 review
2 helpful votes
April 18th, 2021

Simple to order and did not take long to receive order. Quality of t-shirts ordered was good. They fit well. Encountered no problems with whole process. Satisfied customer

Products used:
T-shirts

Service
Value
Shipping
Quality
Thumbnail of user andyc359
2 reviews
0 helpful votes
August 24th, 2021
Verified purchase

I have ordered twice from this company clothing store online and they have always reply to me and send me my product and fast time I will definitely keep buying from them heck I would buy from them every single day if I could but I will have just too much clothes (:

Tip for consumers:
Just buy, they ship fast too!

Products used:
Long sleeve Neon green HD cotton

Service
Value
Shipping
Returns
Quality
Thumbnail of user bnr
1 review
0 helpful votes
October 28th, 2023

Don't buy anything.)gggdhbvghggvvggcvvvvgfffffgvgggggggvgggvvgggvvvvvbbhhbhhhhhhhhh gggfccfcccccccccc

Tip for consumers:
Don't buy anything

Products used:
Trucks

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackp5654
1 review
2 helpful votes
May 1st, 2023

Seller creates a shipping label to get a tracking number and charges your credit card, but doesn't actually ship the goods. When you contact them they try to stall and will not give a refund.

Products used:
T-shirts

Service
Shipping
Thumbnail of user teel21
1 review
3 helpful votes
February 8th, 2021

Made about 3 small purchases and things were fine. Made a large purchase and my shirts get delivered to an unknown address. Went through the whole process of filing a complaint with UPS and UPS sent refund to clothing online and they claim they never received. You can't speak with a person only through email and they only respond with sorry we haven't received any refund. This has been going on since September. Please don't buy anything from them.

Tip for consumers:
Refund process

Products used:
Tshirts

Service
Value
Shipping
Returns
Quality

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From the business

Premium basics & blank apparel at wholesale prices.

Business History

At Clothing Shop Online we’re not interested in what you wear once in a while. We’re invested in what you wear every day. By investing in the everyday we help make the little moments enjoyable.

Launched in 2012, we are the premier online destination for clothes you love to wear: fitted tshirts, comfy sweats, breathable workout attire, and so much more at the lowest wholesale prices. Our family values drive our business operations. We work together as a tight knit team to ensure our customers are treated the way we’d want our own family to be.

Company Representative

Thumbnail of user shannonj55
CSO M.
Typically does not respond to reviews

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