Great selection of premium quality products at competitive rates, reasonable shipping costs and incredibly fast turn around. I got the hat I ordered in standard post 11am the day after I ordered it; and I ordered in the afternoon. I legitimately had to stop and think how much time had passed because I thought I missed a day of my life.
I am so happy that I found this place! The prices are good and the shipping is fast!
There are no minimum quantities and they also have free shipping after $60 and discounts for bulk!
After reading the negative reviews I was a little skeptical about purchasing anything. I ordered items as a guest and then proceeded to make an account, but when I went to locate the tracking information, it wasn't available. I called the customer service number but no one could take my call, because of COVID-19 I presume. So I emailed the company, but no one replied back to me. However, I did get my package in a timely manner and I hope to shop with this company more in the future.
I got a perfect fitting dolman sleeve top from clothingshoponline and love it! They have a wide variety of colors to choose from and I couldn't have them all so I narrowed it down to two. The quality is great and the price point is competitive so I will be back for sure!
Simple to order and did not take long to receive order. Quality of t-shirts ordered was good. They fit well. Encountered no problems with whole process. Satisfied customer
Ordered about 10 days ago and they still have not shipped my stuff. Nobody responds back to you or nothing. Kiss your money good bye if you order here.
I PURCHASED QUITE A FEW SHIRTS FROM THIS COMPANY TO APPLY VINYL TO. WHEN APPLYING VINLY THEY NEED TO BE WASHED FIRST. SO I DONE THAT YESTERDAY ON A COLD WASH/RINSE CYCLE (PER THE TAG) WITH NOTHING BUT LAUNDRY DETERGENT. THEN DRIED THEM ON THE DELICATE CYCLE WHICH HAS A LOW HEAT SETTING (PER THE TAG). ALMOST EVERY SHIRT ENDED UP SHRINKING TO THE POINT THEY MIGHT FIT MY 125LB 15 YEAR OLD DAUGHTER. BECAUSE I WASHED THEM THEY WON'T ACCEPT THEM BACK EVEN THOUGH THEY'RE STILL PLAIN SHIRTS JUST LIKE I RECEIVED THEM. I WON'T BE BUYING FROM THEM AGAIN. PRIOR TO THIS ISSUE I ABSOLUTELY LOVED THE QUALITY, FEEL, AND LOOK OF EVERY SHIRT I HAD PURCHASED. I'VE ATTACHED JUST A FEW PICTURES OF A FEW OF THE SHIRTS THAT SHRANK AS WELL AS MY DAUGHTER IN ONE OF THEM. AGAIN, THESE ARE "ADULT LARGES." CLEARLY NOT - SHE USUALLY WEARS A JUNIORS SMALL OR MEDIUM. THE PROOFS OF PURCHASE ARE ALSO JUST A FEW SNAPSHOTS OF ONE OF THE TWO ORDERS I HAD PLACED.
As said above, I have contacted the customer service agent and they just stopped replying to me... ups never delivered my items per their tracker but no response from the company on a refund or what happened to my package it's been over 2 months
I ordered over $80 worth of merchandise and paid $24 for expedited shipping. Clearly whoever is running this site. Is not from England. Not a professional business. Was told my items were shipped but a tracking number was not available. Then later on the same day and email came through saying they checked personally and my item has been delivered but no tracking is available. Then I said I wanted my money back. And then they said my order was purchasing and there's no way to stop it. I'm sorry! Yeah no! I just lost a grip!
Ordered T-shirts. Size was correct but neck hole was so small I felt like I was being strangled
When I wore the shirts. Called customer service. They were so busy due to "high call volume"
From pissed off customers, that it would take up to 3 days for them to respond.
Made about 3 small purchases and things were fine. Made a large purchase and my shirts get delivered to an unknown address. Went through the whole process of filing a complaint with UPS and UPS sent refund to clothing online and they claim they never received. You can't speak with a person only through email and they only respond with sorry we haven't received any refund. This has been going on since September. Please don't buy anything from them.
No response to repeated emails and calls for return authorization (which you must have, per their return policy). Conveniently puts me out of return window. Stuck with polos that run small. Must be a store "front" for scammers!
I ordered two sweatshirts and decided to return both for different sizes. I did reorder and pay for the second set of sweatshirts. However, after following their return policy I still have not received credit for the shirts I returned. ( Its been 2 months). Come to find out the post office they require you to mail return items to was holding numerous return items. ClothingShopOnline was not paying the post office box fee and the packages were on hold until the company pays up. Looks like I'm out of my refund, and it is definite that they lost a customer. Stay away from this company. I would of rated them a 0 if that category was available.
These people are money sucking monsters. They have no regard for Customer Service - all email response appear to be system generated and begin with the word NO.
Avoid them - there are many other sources for the same items they sell
I never write reviews, but this place has me extremely heated because I've been waiting 6 WEEKS for them to return my money. I've contacted them multiple times and I keep getting the same run-around, Covid-19.
If you don't have any issues with them I suppose they might be okay, but if you have a problem don't expect it to be solved, especially where money is concerned.
Save yourself the frustration and go somewhere else, anywhere else.
I ordered two shirts. My order arrived with only one shirt and a corresponding packing slip showing such. I presumed the other shirt was back ordered and would be shipped when available. After waiting, I finally called and was told that their system showed two shirts were shipped and I was past the 30 day period to report an issue.
Jerks to be sure. Pathetic way to treat a customer. Deal with them at your own risk.
Seller creates a shipping label to get a tracking number and charges your credit card, but doesn't actually ship the goods. When you contact them they try to stall and will not give a refund.
I order some shirts which never arrived and were returned to the warehouse from which they were shipped It is now 5 months and multiple emails as well as calls and online support discussions trying to get a refund. I have never been able to speak to anyone nor get them to issue the refund. I would not ever order from this company again unless you want your money to go into a big black hole and get no merchandise!
I ordered caps back on Nov 7 with a delivery date of Nov 12. Credit card was charged on Nov 7. They claimed to have UPS's on Nov 9. Crickets. Only a label created. I asked for my money back and they said UPS had to do a tracer. Today Nov 24 they turned them over to UPS. I needed caps before Nov 13. I've emailed their customer service about 6 times and they blamed on UPS not themselves. Don't do business with these liars.
Terrible customer service. I Purchased six T-shirts in XXL and they shrunk down to XL and their customer service department refused to do anything whatsoever as far as replacements, credit, discount on a purchase of the next size up, etc. I will never shop here again!
Overview
Clothing Shop Online has a rating of 1.8 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clothing Shop Online most frequently mention customer service, credit card and business days. Clothing Shop Online ranks 230th among Wholesale Clothing sites.
- Visit Website
- Redondo Beach, CA
- Edit business info
Business History
Launched in 2012, we are the premier online destination for clothes you love to wear: fitted tshirts, comfy sweats, breathable workout attire, and so much more at the lowest wholesale prices. Our family values drive our business operations. We work together as a tight knit team to ensure our customers are treated the way we’d want our own family to be.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rick,
We truly appreciate you taking the time to review your recent shopping experience. We are committed to do our best in providing substantial customer service. It brings us great displeasure to hear the bad customer service you received. If open to the idea, we would love to go through the issues you encountered. You are more than welcome to contact us via Sitejabber or if you'd like you can contact us by phone at (562) 356-4520. We are open Monday to Friday from 8:00 AM to 5:00 PM PST.
Thank you for your feedback. We look forward to hearing from you.
Perla M.
Clothing Shop Online