Overview
ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.
Instant Feedback
As I expressed to Jessica not sending confirmation # to the ordering individual is very problematic! In other words you need to rethink only sending it to the Email associated with the PayPal account. My entire family uses the same PayPal account!
Placed order over a month ago and I just arrived a few weeks ago.
Disappointed that extra charges came after. I spent extra time on the phone asking about. DHL didn't track package properly. Finally picked it up at the post office. I won't use them again.
Two recommendations:
Put support dots on the bottom corner of all pictures
Adjust your site to make searching all items, regardless of subject, on one link.
Lovely offerings, not sure how the 30 days to get the rewards
There was supposed to a 20% discount available per the website, but I could not access it. I did find a code for 15%, but still feel the 20% code should be available as advertised.
Packaging was pieces of cardboard placed in jigsaw-like pattern to make cover the product.
It was NOT all covered. There were gaping holes in packaging.
It was all good, but the email said I was supposed to sign for it, the delivery guy didn't ask me to sign anything, just luck i was home at the time and answered the door.
The options for a return were also very difficult!
The shipping back charges are extremely expensive!
So far so good but I would like to return the painting. Seems like it has taken a long time for them to contact us. We also left 2 voicemails.
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.
Bought as a gift! My son loved it! Made his living room come alive! Packing was very good! Definitely would buy more! There canvas looks better in person.
When order arrived, it was obviously too small for the space. Ordered the larger size and am very happy with product.
It took a while to make a final decision because your website offers so many quality pieces of art. Choosing the correct size for my wall was easily facilitated by your well-defined ordering process!
Order came with delay. The picture I chose exceeds my expectations. I will trust this company in the future
Buying artwork online can be a gamble, but the piece that I received was beautiful and well done. It was exactly what my room needed to tie it together.
The canvas is everything that I expected. I love the colors, the movement in the painting, and the soothing feeling that comes with it. It was also incredibly affordable given the large size (I got the largest canvas possible).
I placed my order a few day and It arrived rolled in a sturdy container
I was a bit skeptical at first because I'd had never heard of clockcanvas. But boy was I blown away! Got my canvas right on time with the estimated date and looks perfect. Couldn't be more happier!
Thanks this is unnecessary as I already said my picture was beautiful and arrived perfectly no need to have someone make a long comment.
Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:
Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.
Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.
Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.
Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.
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- Vaughan, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carole, we are sorry to hear you want to return your order. To start the return process, please email contactus@clockcanvas.com!