
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Climber.com has a rating of 1.3 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Climber.com most frequently mention customer service, credit card and phone call. Climber.com ranks 128th among Recruiting sites.
We monitor reviews for authenticity
The website is pretty easy to use. The product I got out of it was decent, but needed lots of basic grammar corrections. Word flagged a bunch of stuff. The cover letter didn't read well, either, and I corrected that as well.
Then, the promise is they have access to tons of recruiters at tons of companies. I sent out my resume and interest in positions dozens of times and heard nothing back from anyone. So, they don't deliver on that, either.
Then I realized I was paying $40 per month for the privilege of using this service and getting nothing in return. In other words, a waste of money. To add insult to injury, I had a career services person at my local university look over the resume and cover letter and she said it looked terrible.
I ended up getting a job using my own resume that Climber didn't touch. Total waste of time and money.
My suggestion, is to use Linkdin to get in touch with professional resume writers who answer the phone and actually talk about the process as you're going along. Once you've given "sign off" to your writer on climber, that's the end of it.
Do NOT interact with climber.com in any way!
They will spam the hell out of you with tons of emails until you sign up...
Then you will NEVER hear from them again.
After trying to cancel the "free" membership they had charged me $80 for, I ended up needing to cancel my card to prevent them from doing more damage.
Do NOT even exchange an email with them = VERY DANGEROUS
I have no record of asking for any services from this company. Their website indicates I have no account registered with this company. I do not know how they obtained my banking information where they charged me 39.99 for unknown services. I have twice emailed them and twice called them on the phone, leaving messages without any response. It has all of the makings of an Internet fraud. Luckily my bank reversed the charge. BEWARE!
So joined 2 weeks ago. Got email from Amanda asking me reply to her email with my cv attached, which I did immediately, and it would get reviewed. She assured me she would be my contact and walk me through the process, field questions, etc. Over the 2 weeks since, I've reached out to her over email and no response. I called her phone and she is never there. I called yesterday and got Jeffrey who said he walked over to her desk or office and she was not around. He said he'd contact me by end of day yesterday but nothing. He said he sent me an email but not. I got his email address and sent a test email and it got to him immediately.
Jeffrey asked me yesterday what resume services I wanted and I explained I just had a couple of questions. He was going to get back to me. I heard nothing back. So I suspect this company makes money from charging folks to rewrite their resumes. These are pricey services. I am not sure if they do much more than that. I've read a lot of reviews where folks have sent many emails to recruiters listed on the site and never heard anything.
So I cancelled my membership and will block their auto-generated emails that look like they come from the CEO. All I can say in closing is that all the folks that have posted reviews of this site (easy enough to google) cannot be wrong. It's pretty glaring. So do that before you expend time and then just get aggravated.
They do absolutely nothing and do not want to refund your money within the 30 day timeline although their system says, "We offer a full 100% money back guarantee If you cancel your paid account within the first 30 days and one of the simplest refund policies online simply cancel". They try to up sell you (almost an additional $400) to use their service for revising your resume. I cancelled within the stated timeline and received a nasty call inquiring where I obtained the refund policy and was told it wasn't applicable to my membership. I had to get my bank involved.
I signed up for a resume rewrite by a Climber expert writer in February. Since then it has been impossible to speak with an actual human being. I have left voice messages that were never returned. Their website is also very confusing. There is a resume that looks like it was very lightly edited, but not a powerhouse resume re-write. Stay away and use you money elsewhere.
Everything is a loss at this point with Climber.com. They took $400 to write a professional resume for me three weeks ago and I still have no product to show for it. Instead, I continue to receive requests for more and more information on achievements and possible jobs that I am seeking to apply to. In essence, they are trying to get you to write the resume for them.
My suggestion to all of you is to find a free resume writer application on line, I am getting plenty of requests for interviews from the one I used.
I signed up for a resume distribution package and a few days later a telesales person from the company called me. He was well rehearsed and despite my skepticism, foolishly I paid them for their "full service" 400$ package.
The resume rewrite the promised me was slow and made my resume look FAR worse than it did beforehand. I asked the resume writer what the point was and he never answered, just kept sending me horrible rewrites of the same information!
DONT SOEND A CENT WITH THESE CLOWNS! You've been warned.
Terrible company! False information and a total waste of money! Customer service is useless and do NOT return calls. Avoid Climber.com. I signed on for resume builder and LinkedIn builder--- bogus... Not once did I get a interview or my resume reviewed by any talent recruiters. CLIMBER.com needs to be stopped!
I really bought into the initial review they conducted for "free" on my resume - it was pretty decent, and made me believe that it may be worth the money to get a re-write. And that, my friends, is called the "set up". After engaging Climber to help me with my resume, they gave me a contact - Nick Jimenez, Senior Project Manager
Climber.com, 101 West Broadway, Suite 1350, San Diego, CA *******
Well, Nick was too busy to work into my schedule, so I had to try to fit into HIS schedule. After a few additional failed attempts, I started to see this service for what it was, and asked for a refund. That's when Nick says "OH, btw, you signed a contract that allows NO REFUNDS". So clearly read the contract better than I - you know a service that has language to prevent them from having to refund any money after they disappoint a customer - that's quite encouraging. Not. SO, Nick quickly punts me (BAIT AND SWITCH) to the lowest tier of their service - a writer named Kendra Thomas. Prior to getting her first 'observations' of my resume, I had done a complete overhaul, based on the "set up" info, and 10 other articles I read. The resume was actually looking pretty darn good!
Well, that's what I thought. Kendra removed almost all key words, and shrunk my resume from three pages (I have 27 years of experience to at least bullet point) to about 11/2 pages - minimal content, etc. It would have been hard to distinguish me from somebody with less than 10 years experience.
It was a staggering display of total incompetence. I didn't go back to her - felt like it'd be like asking a baker to roof my house. So - after I threw away almost $600 on Climber's PREMIUM service - I can tell you it is a complete joke!
Please save your money and have the woman who home-schools down the street help you - you will get MUCH BETTER results - yikes!
Did not get one single lead from this service. I spent a lot time completing their forms. Now I have spent over an hour trying to get my money back from their "Free 30 days Trial". I had to call the credit card company to make sure this charge would not go through. There was a charge however not credit once I cancelled the free trial. Smells like a scam!
Has it occurred to people that if the call across state lines (telephone) to push their fraudulent product that they have committed a federal crime? I wouldn't turn to a lawyer (they cost) I would turn to the FBI fraud prevention program
Saw absolutely nothing from the employment service, web site creation waste of time. The company has no customer service and the " real time tracker is absolute BS. Once you start paying for service they do not stop billing even after canceling on website. No one will call you back and the answer machine only answering the 800 number no real person answering phone which means they do not call you back
ITS A FRAUD! Climber.com meet all of the essentials elements to prove they are fraudulent. Misrepresentation, Impracticability, supervening illegality, impossibility, promise induced by detrimental reliance, possess legal incapacity deceived during the transaction and inability to perform. They bate recent graduates from colleges by indicating they are employment service. Yet they do nothing but bate you to buy there resume service on a NOTHING claim.
Company kept calling with a resume review, called several times to get removed from this list. One guy had the nerve to say "but you called us" - yeah - to get off your list! Last guy who answered said "but did you read it" and "that's not fair" when i once again stated i wanted to be removed once and for all from their database. Their number has been blocked but they are like a whack-a-mole. Awful, unprofessional company
Took my money as well twice ($80 x 2 months) and when ever I ask to speak to the manager, he hung up on me saying contact refund department. There is nothing like refund department.
They called me relentlessly to get my $100. They promised the moon, but just to get back notification that my resume review was complete, which was supposed to be 24 hours, I had to wait 6 days, several phone calls and an angry email. I am still waiting to actually talk to someone about it after two weeks and VM twice a day every day with no response. They just rip you off of your cash, and it's a double edged sword for anyone who is unemployed and desperate to find work/income. The over promised and underdeliver. Check the other online reviews they really suck and should just close their doors.
Omg... why can someone shutdown this scammer to help the innocent people and poor job seekers? I am wondering if BBB is doing enough to protect consummer? This Scammer is "MAKING AMERICA BAD EVER AGAIN!"... Stay away or taking big risk of loosing your money! This Company is a BLOOD SUCKER from poor people & desperately job seekers... Don't even try! Just wanted to warn others from the BIG mistake of my life... hic hic hic
Answer: Not easy. If they answer the phone, you often get the run around.
Answer: I would start by NOT using them.
Answer: Why do they get an F rating you ask? They con you into thinking that urgency is paramount, they have a few writers that are so busy working on resumes. After I fork over 300 dollars for no services rendered, I submit my resume that is already done. After I fork over another 300 dollars I get a resume that was rewritten, but was dumbed down so much so that it sounded like a middle schooler wrote it. Typos, sections missing from the original, not happy overall with the resume at all, but what do I know, they know better it seemed. Maybe the website and access to recruiters will make up for the bad resume service. Oh no, thats where I was duped again. As other posts retell, the website is so convoluted and poorly structured you get lost in the questionnaires and questions and surveys and all the f***ing bullshit hoops and ladders that you have to navigate, for what? I guess they enjoy stealing your money and making you feel like an idiot in the process.