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ClearlyReviews 5,182

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Clearly contacts
September 9, 2021

Order was quick and easy. Received my package in 7 days.

Date of experience: September 9, 2021
Canada
2 reviews
0 helpful votes
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AWESOME!
September 9, 2021

Amazing! Not only was the order exactly what I wanted, required and asked for, but they gave me a treat as well!
The Pun Inside the box "now that's Eye Candy"…holy Smokes I laughed about this for days!

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Satisfait
September 9, 2021

Produits de qualité et la livraison est rapide. Je recommande ce site.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Blistering fast
September 9, 2021

Great experience, good selection, good prices order shipped very quickly

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Fast and easy
September 9, 2021

Ordering was easy, it arrived quickly. Contact lens fit well.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Nice and Simple
September 9, 2021

Thank you Clearly. My entire order, new glasses, contacts and solution arrived just when expected. Everything was packaged well and I am really pleased!
This is the first time I dared to order my glasses online and I will totally do it again with you.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Not as comfortable as expected
October 9, 2021

My eyes do get dry around mid day. I tried them but will not purchase again.

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Megan W. Clearly Rep
over a year old

We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Please respond to our resolution request so we can help! Thank you! -Team Clearly

Canada
1 review
0 helpful votes
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Awesome
September 9, 2021

Good quality, good website, sends a reminder for renewal and fast delivery

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Great contacts
September 9, 2021

Fast service and I love the quality of their contacts

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Amazing lenses
September 9, 2021

Comfortable and affordable lenses. Highly recommended

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Great
September 9, 2021

Came quickly and was exactly what was ordered :) Thanks!

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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So speedy!
September 9, 2021

I'm so happy with my contact lens purchase. Thank you Clearly for being so speedy and cost efficient!

Date of experience: September 9, 2021
Canada
1 review
1 helpful vote
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The contacts I received are probably the worse dailies I have tried. Last max 5-6 hours before it gets super dry and uncomfortable. I feel like I received a super old box or something because the contacts don't look or feel fresh. Most look crinkled and don't hold a spherical shape when I open a new pair. Bought 2 boxes of the dailies aquacomfort 90 and would not try them again.

Date of experience: September 9, 2021
Angela C. Clearly Rep
over a year old

Hi Victori, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. They will measure the diameter and base curve of your eye and may give you trial lenses based on your contact lens fitting, medical history, and eye exam. We’ll be in touch shortly to provide further assistance. Thank you for your patience! - Team Clearly

Canada
1 review
0 helpful votes
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Excellent service
September 9, 2021

I will order again from you, very good service at the contact center. Thank you!

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Received them quick!
September 9, 2021

Easy to order, great price and quick delivery. Came early.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Contact Lense Delivery
September 9, 2021

Very easy to order on line. The only problem we with the delivery. The driver had trouble finding the address and rather than calling had them in his vehicle for a few days before I got a phone call. I did eventually receive them. I have ordered prior to this and never had that problem.

Date of experience: September 9, 2021
Angela C. Clearly Rep
over a year old

Hi Brenda, thank you for your review and feedback. We're so sorry to hear of the confusions caused with your delivery. We're so glad to hear that your package was successfully received, although we'd still like to reach out to you directly to see how we can ensure this doesn't occur again with any future orders, so we thank you for your patience and understanding! - Team Clearly

Canada
1 review
0 helpful votes
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I love the affordability
September 9, 2021

Super great experience. Easy ordering, cheap prices, fast delivery.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Best Place to buy contact lenses
September 9, 2021

Clearly has the best price and quality and if you are last minute shopper don't worry delivery of your contact will be snap and faster than you expected.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Great as usual
September 8, 2021

Never been disappointed once and have ordered with them quite frequently and regularly. Fast accurate good quality and great customer service even follow up makes you feel valued as their customer very happy :)

Date of experience: September 8, 2021
Canada
1 review
0 helpful votes
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Amazing
September 8, 2021

Super easy & quick experience to order new contacts. Found exactly what I needed in no time at all, was easy to submit the info to insurance and got my contacts within just a few days!

Date of experience: September 8, 2021